0% lettings valuation accuracy
50% lettings fee satisfaction
Mar 02,2020
Mar 02,2020
0
people found
this helpful
this helpful
Mixed feelings as they did sell my property (from probate) but the relationship soured towards the end, with the agents getting more aggressive in their communications, ending up with un-professional exchanges. Rather than letting our solicitors iron out any issues, their constant barracking wound up our buyers and intervened to such an extent they negated a legal indemnity that could have been put in place. I was threatened with the buyers ‘considering pulling out’ – but at this point I was seriously on the point of pulling the sale from HAART and listing with an alternative agent. Yes I would have likely lost money, I was that upset by their approach and hassle that I was prepared to do it. Finally, the initial ‘sales line’ of a tiered % rate and an attractive valuation “I’ve never failed to achieve the top rate” (ie: in excess of the asking price) – this concept went up in smoke once we were signed up. Not an unusual sales tactic, and all’s fair in love and war (and selling houses?) – but overall, not impressed; it felt like I was dealing with 18-year olds with no experience – they should know better and conduct themselves more professionally. Fortunately, I’ve no longer any ties with Norfolk, so I won’t need to, or would want to, use them again. Not recommended.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
1st Mar 2024
reviewed by 'RANSFORD'
21st May 2021
reviewed by 'Tarron'
Opening Hours
Address
Spicerhaart
32-34 High Street
Sutton
Greater London
SM1 1HF
0208 770 362
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £1,100 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Mar 01,2024
Mar 01,2024
0
people found
this helpful
this helpful
Your support, kindness and very excellent and quick response had really made a lot in our home. Haart letting as a company have really got a brilliant, quick response and an excellent compliance officer like Lynna Proctor. A hard working and an experienced person like ...
read full review
read full review
Was this helpful?
Yes
Yes
May 21,2021
May 21,2021
0
people found
this helpful
this helpful
Dreadful. They Manage the flat I rent. I have been asking for a broken window to be repaired for almost 70 days, a broken intercom and tap for almost 60 days. Many promises, little action. All the faults were present when they rented me the house. Unforgiveable ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 10,2011
Apr 10,2011
2
people found
this helpful
this helpful
Incompetent in very manner....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
