Lenzie, Glasgow, G66
4.9/5, 245 reviews
97% recommended
97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“They have been brilliant throughout the proce......”

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Feb 27,2020
Minithumbup
Lorraine
Maxine
By: 'Neil'
Feb 27,2020
0 people found
this helpful
They have been brilliant throughout the process with Maxine Jennifer and Lorraine all been great !! They have advised us really well through tour the process, have always kept us up to date throughout and very pleasant to deal with, Colin also was very good when he visited the house
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Opening Hours
Address

Pacitti Jones
96 Kirkintilloch Road
Lenzie,Glasgow
East Dunbartonshire
G66 4LQ
0141 775 0005

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £55,000 £3,465,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 218 4 9 0 9 3
Areas covered
  • g66
  • G69
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

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“Could not recommend enough...”

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Nov 18,2024
Minithumbup
Karen Connolly
Fiona Campbell
By: 'Dan'
Nov 18,2024
0 people found
this helpful
Pacitti Jones has completely taken the stress away from selling my property. Every single member of the team that I dealt with was very helpful and professional. There was never a moment that I felt like I was alone throughout the process. The whole team ...
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“Sale of House...”

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Nov 17,2024
Minithumbup
Colin
Fiona Campbell
By: 'Jennifer'
Nov 17,2024
0 people found
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We have had an excellent experience with Pacitti Jones. They kept us updated and informed with the sale of our property. would highly recommend....
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“We really appreciate the work we have had wit......”

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Nov 08,2024
Minithumbup
Fiona
Karen Connolly
By: 'Sheena Russell-Greig'
Nov 08,2024
0 people found
this helpful
We really appreciate the work we have had with Pacitti Jones in selling our flat. They have been extremely professional and efficient and did a wonderful job of marketing our flat and guiding us through the process. Very happy to have secured an offer swiftly....
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“Client Focused...”

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Oct 25,2024
Minithumbup
Maxine
By: 'Suzanne'
Oct 25,2024
0 people found
this helpful
Staff are very helpful, knowledgeable and attentive to their clients needs. Their advice and professionalism led to a quick sale of our property. meeting all our expectations...
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“Very friendly and knowledgeable staff. The h......”

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Sep 27,2024
Minithumbup
Fiona
Karen Connolly
By: 'David Steedman'
Sep 27,2024
0 people found
this helpful
Very friendly and knowledgeable staff. The house was sold within 2 weeks from engagement with Pacitti Jones and only 4 days after it went live on the market. There was good communication throughout the selling process. The client log in service was very useful to enable me ...
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“Pacitti Jones have been throughly professiona......”

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Aug 14,2024
Minithumbup
Fiona
Colin
By: 'Alasdair MacPhee'
Aug 14,2024
0 people found
this helpful
Pacitti Jones have been throughly professional throughout this process and we thank them for helping us secure an offer on our home....
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“Fabulous experience dealing with Fiona. Very ......”

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Aug 13,2024
Minithumbup
Fiona
Maxine
By: 'Susan M'
Aug 13,2024
0 people found
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Fabulous experience dealing with Fiona. Very informative and kept us up to date with what was happening. Regular contact and feedback. Such a pleasure to deal with someone like that. Very personable and upbeat....
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“Great selling experience...”

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Aug 12,2024
Minithumbup
Fiona
Maxine
By: 'Vivian'
Aug 12,2024
0 people found
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Communication from staff was very good. Kept us updated on viewings and feedback...
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“Selling property with Pacitti Jones...”

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Jul 30,2024
Minithumbup
Fiona
Maxine
By: 'Ian'
Jul 30,2024
0 people found
this helpful
I would like to thank the team at Pacitti Jones for all there help, support and invaluable guidance when selling my property. From the very beginning of the process, they have offered friendly advice along with excellent communication which has made the whole experience totally ...
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“Very helpful team. Good advice. Quick communi......”

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Jul 18,2024
Minithumbup
Fiona
Maxine
By: 'Rachel'
Jul 18,2024
0 people found
this helpful
Very helpful team. Good advice. Quick communication and action. Friendly and respectful....
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“We have both bought and sold a property throu......”

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May 29,2024
Minithumbup
Karen Connolly
Fiona Campbell
By: 'D Reid'
May 29,2024
0 people found
this helpful
We have both bought and sold a property through pacitti jones in lenzie. I have found their service to be excellent. Clear communication. Prompt follow up with parties for viewings and offers and their online tool for tracking progress has been a huge time saver....
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“Excellent Service...”

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May 21,2024
Minithumbup
Michelle
Fiona Campbell
By: 'Laura'
May 21,2024
0 people found
this helpful
An absolutely amazing, professional service. Excellent communication, keeping me informed at every stage and provided support throughout the process. Colin, Michelle and Fiona were friendly, approachable and helpful. Would highly recommend Pacitti Jones Lenzie....
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“Lenzie property sold successfully...”

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May 08,2024
Minithumbup
Fiona
Karen Connolly
By: 'Donald McNaught'
May 08,2024
0 people found
this helpful
It was clear from the outset that Pacitti Jones had the local market knowledge that the other agent we considered did not. Being local it was easier for us to drop off and pick up keys and they took away the hassle of viewings which ...
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“Helpful and friendly...”

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Apr 29,2024
Minithumbup
Fiona
Colin
By: 'Ailidh'
Apr 29,2024
0 people found
this helpful
Very helpful and friendly, process was straightforward and smooth. Thanks!...
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“Excellent service from start to finish, thanks so much for ......”

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Apr 24,2024
Minithumbup
Fiona
Colin
By: 'Beverly'
Apr 24,2024
0 people found
this helpful
Excellent service from start to finish, thanks so much for a smooth process!...
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“Very professional and personable support give......”

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Mar 26,2024
Minithumbup
Colin
Karen Connolly
By: 'Saunders'
Mar 26,2024
0 people found
this helpful
Very professional and personable support given in every step of the process of selling our property. Very attentive to following through enquiries and possible buyers to required end....
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“The service was fantastic, communication bein......”

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Mar 13,2024
Minithumbup
Fiona
Karen Connolly
By: 'Campbell'
Mar 13,2024
0 people found
this helpful
The service was fantastic, communication being exceptional. We were always kept up to speed with our sale every step of the way. Would highly recommend the Lenzie team....
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“Great service...”

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Feb 26,2024
Minithumbup
Fiona
Colin
By: 'Alison'
Feb 26,2024
0 people found
this helpful
Great service, everyone we dealt with was friendly and helpful, for both buying and selling. We were delighted with the amount of viewers and the outcome…...
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“Was happy with communication both verbally and on the App. ......”

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Jan 30,2024
Minithumbup
Fiona
Maxine
By: '.'
Jan 30,2024
0 people found
this helpful
Was happy with communication both verbally and on the App. From approving the marketing, Home Report etc the property was live online same afternoon and viewings very quick therafter. Staff always available, professional but friendly...
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“Excellent service. Everything ran like clock......”

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Jan 26,2024
Minithumbup
Fiona
Maxine
By: 'Catherine McHugh'
Jan 26,2024
0 people found
this helpful
Excellent service. Everything ran like clockwork throughout the entire selling process from the initial valuation onwards. Great communication from the team - particularly Fiona and Maxine who were professional, friendly and attentive, keeping me up-to-date at each stage. Highly recommend....
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“Used Pacitti Jones for several years and alwa......”

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Jan 18,2024
Minithumbup
Fiona
Colin
By: 'James Bryden'
Jan 18,2024
0 people found
this helpful
Used Pacitti Jones for several years and always had very good service...
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“Fiona is a star.She handled the sale efficie......”

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Jan 16,2024
Minithumbup
Fiona
By: 'Brian McKee'
Jan 16,2024
0 people found
this helpful
Fiona is a star. She handled the sale efficiently and kept me informed at all times offering a second opinion when asked. She went beyond the call of duty to give me a contact for some work i required on the property and even let ...
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“My experience...”

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Dec 07,2023
Minithumbup
Fiona
By: 'Isabel'
Dec 07,2023
0 people found
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My experience was first class staff very helpful. Also they were very reassuring during each stage of the sale....
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“I would recommend Pacitti Jones without hesit......”

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Dec 06,2023
Minithumbup
Fiona
Karen Connolly
By: 'Sandra, Bearsden'
Dec 06,2023
0 people found
this helpful
I would recommend Pacitti Jones without hesitation. The service I received from them was second to none. Fiona kept me updated regularly on matters pertaining to the sale of my property and was always a cheery voice at the end of the phone....
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“Great to kept up to date both on the app and ......”

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Dec 04,2023
Minithumbup
Fiona
By: 'Kenny'
Dec 04,2023
0 people found
this helpful
Great to kept up to date both on the app and and the personal touch of regular phone call it is most helpful. Nothing has been a problem including being available to print off documents and sign within the office. All very professional...
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“Good Experience All Round...”

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Nov 07,2023
Minithumbup
Fiona
Colin
By: 'Alastair Foggo'
Nov 07,2023
0 people found
this helpful
Pacitti Jones (PJ) were particularly attentive to our needs right from our initial enquiry whether they would be interested in being involved in the sale of our property. They did not disappoint us....
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“The whole process was brilliantly managed by ......”

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Oct 31,2023
Minithumbup
Fiona
By: 'Stella Hunter'
Oct 31,2023
0 people found
this helpful
The whole process was brilliantly managed by Fiona Campbell at the Lenzie office. Communication is key for when selling and we were kept in touch all the way through....
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“Absolutely great service from Fiona and all t......”

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Oct 19,2023
Minithumbup
Fiona
By: 'Rhona'
Oct 19,2023
0 people found
this helpful
Absolutely great service from Fiona and all the girls in the Lenzie office. Regular updates, prompt snd efficient service with a smile...
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“Excellent service from valuation to acceptanc......”

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Oct 17,2023
Minithumbup
Fiona
Michelle
By: 'Leanne'
Oct 17,2023
0 people found
this helpful
Excellent service from valuation to acceptance of offer on our property....
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“Excellent service, highly recommended! The ......”

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Oct 02,2023
Minithumbup
Fiona
Colin
By: 'David Jonathan Nisbet'
Oct 02,2023
0 people found
this helpful
Excellent service, highly recommended! The staff at Pacitti Jones have been great, starting with the initial valuation through marketing and receiving an offer on our home. The team communicated well, providing regular updates throughout the process....
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Staff picture Maxine
(175)
Staff picture Colin
(83)
Staff picture Karen Connolly
(74)
Staff picture Lorraine
(21)
Staff picture Michelle
Staff picture Christine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 9:08 AM 04/05/2016 by allAgents

Awards won by Pacitti Jones, Glasgow G66 4LQ



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Pacitti Jones

Branch - Lenzie, Glasgow, G66