“We sold our flat through the Shoreham branch Sept 2009. the ......”
1 Star Review
Jan 01,2010
By:
'peasy'
Jan 01,2010
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
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We sold our flat through the Shoreham branch Sept 2009. the first sales pitch was very slick and positive the team seemed on the ball and said that they were new in and going to turn things around.
We were first time sellers and they said that all agents fee's are 1.5% on the asking price (not the selling) we later realised that this is not the case and this meant that they did not really care what the selling price was as they still made the same amount.
During the sale of our flat the office changed teams at least 3 times, this meant that we had a different person to deal with each time which made it really hard to keep track of what was going on.
To top this all off the mortage advisor also left before the sale went through (2 months in total)
Countless times we would call them and they would not answer or return phone calls.
I will never use Fox and Sons again, we complained to the parent company.
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