“Lovely people working here....”
5 Star Review
Feb 19,2020
By:
'Amy'
Feb 19,2020
Branch: London, 218 High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E11
Branch: London, 218 High Road
Lettings (as a Tenant)
Postcode: E11
0
people found
this helpful
Pretty much everyone I've had dealings with is so nice, and/or very good at their jobs, whether it be in-office (first Ellis, now Auste), the bi-monthly inspection (Phil), getting issues resolved with tradespeople (myriad; all great) or what have you. We chose a smaller letting agency for a reason -- the big chains were terrible, though I won't name it/them here.
Imagine going six months, from October to Easter, with no heat nor hot water. And calling, no joke, at least a hundred times, to get it resolved. It was the bi-annual inspector (it had just started before an inspection, she made a note of it and was shocked to find it had not been fixed by the next one) that finally lit a fire. And boy, did she. They could not get it fixed fast enough. It was so cold that winter, we could see our breath INSIDE the flat! Unfortunately, we were powerless; this country seems to favour landlords over tenants. We even contacted our MP; they pretty much confirmed that thought, though were very nice and tried to advise as best they could, but withholding rent (as back in N. America) until it was repaired... was not an option.
Fast forward to David Daniels. We looked for a flat for two+ months, and it was terrifying. But we finally went with a smaller independent agency, in the hopes they'd treat us better. It's been quite good the last... four years? Property issues are generally resolved very quickly, and the people are lovely. All of them. ?
0
people found
this helpful
Was this helpful?
Yes