Feb 17,2020
Feb 17,2020
9
people found
this helpful
this helpful
This is the worst Managing Agent, I have ever come across. I have been unfortunate enough to have had them "Manage" my property for over 10 years. I have to chase them each time I send an email, and even after several months, I may not get a response. The property has had several major issues, which take over a year to process, and then the workmanship them employ is less than competent and have caused issues which then need to be followed up and rectified.
One positive thing, I can give to them, is they send bills for their "services" very promptly and are great at chasing payments even when work has not been started/completed or repaired.
I have for many years tried to arrange self management but unfortunately to no avail, we are locked into this atrocious service and I am just waiting for the building to collapse before they notice the state it is in.
One positive thing, I can give to them, is they send bills for their "services" very promptly and are great at chasing payments even when work has not been started/completed or repaired.
I have for many years tried to arrange self management but unfortunately to no avail, we are locked into this atrocious service and I am just waiting for the building to collapse before they notice the state it is in.
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Latest Reviews
20th Feb 2023
reviewed by 'Steven'
28th Sep 2021
reviewed by 'pradeep'
8th Sep 2021
reviewed by 'Lucas'
17th Feb 2020
reviewed by 'x'
28th Aug 2019
reviewed by 'Charles'
Opening Hours
Address
Michael Richards & Co
401 Chiswick High Road
Chiswick,London
Greater London
W4 4AS
020 8994 8512
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 3 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 20,2023
Feb 20,2023
2
people found
this helpful
this helpful
Recently purchased a flat at Brentford Dock and found the management staff to be exceptionally welcoming and helpful. Sam and his team provide ongoing communication about everything from social events to explanation of service charges. The Security office is also responsive, visible, and eager to ...
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Dec 05,2022
Dec 05,2022
1
people found
this helpful
this helpful
as a contractor having worked alongside Sam Thomas we have found Michael Richards to be a very pro-active and responsible company, the communication is good and all organisation and work allocation is efficient and very well executed.
A pleasure to work with....
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Sep 28,2021
Sep 28,2021
1
people found
this helpful
this helpful
Horrable company. They charge any amount, much more than sevice charge. They just put anything in name of legal services. They made up any amount and charge almost double the serivce charge....
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Sep 08,2021
Sep 08,2021
4
people found
this helpful
this helpful
Horrible, horrible company. Our intercom has broken and I found a company which would fix it today but Michael Richards wouldn't let me hire the company as they only work with cheap companies which don't have even a website.
Some guy will come here on ...
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Feb 17,2020
Feb 17,2020
9
people found
this helpful
this helpful
This is the worst Managing Agent, I have ever come across. I have been unfortunate enough to have had them "Manage" my property for over 10 years. I have to chase them each time I send an email, and even after several months, I may not ...
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Aug 28,2019
Aug 28,2019
1
people found
this helpful
this helpful
Lorraine Price - super efficient service - has recently helped me with access issues for my frail aged mother who lives in a Michael Richards managed apartment block. I needed a proactive service and a quick turn around to help me help my mother and ...
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Mar 13,2014
Mar 13,2014
0
people found
this helpful
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Michael Richards have managed our building for over 10 years. They have been instrumental in providing good service throughout. We are a block of 50+ flats and we are all extremely pleased with their service and communication....
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Dec 05,2008
Dec 05,2008
11
people found
this helpful
this helpful
This company demonstrates a sheer inability to resolve problems.
Telephone calls never returned and Mail correspondance never replied to, surly and uncooperative telephone manner from reception.
Repeated (weekly) requests for payment, yet choose to ignore you when payment is attempted. Far too quick to throw ...
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