100% sales valuation accuracy
91% sales fee satisfaction
87% lettings valuation accuracy
89% lettings fee satisfaction
Feb 17,2020
Feb 17,2020
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Viewed a property in Clapton, glenarm road e5 and was told on phone I was likely to get this and then i was told that they made a mistake and had already been given to someone last week. Poor kitchen, with two hobs, 5 inches of worktop, large sink, hardly any space, with sofas that had paint on them. I was happy to rent this as overall it wasn't a bad property, the bedroom was big however they found it hard to be questioned about the little areas. By the way, the property was meant to be for me and my four year old daughter. Poor customer service as no one got back to me to let me know and when asked if they had any other properties they said no, which was a blatant lie. I would no longer be contacting or advise anyone to use this estate agent called Caridon.
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Latest Reviews
4th Sep 2023
reviewed by 'Will'
30th Apr 2023
reviewed by 'Amanda Job'
28th Apr 2023
reviewed by 'Barbara'
28th Apr 2023
reviewed by 'Jason'
28th Apr 2023
reviewed by 'Peter'
Opening Hours
Address
Caridon Property
Wrencote House, 123 High Street
Croydon
Greater London
CR0 0XJ
0203 3070555
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 91% | £0 | £0 |
| Lettings | 87% | 89% | £300 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 0 | 80 | 12 | 1 | 0 | 0 | 0 | 10 | 1 |
Areas covered
- CR4
- CR0
- SE11
- SW19
- W3
- SE1
- N4
- NW10
- NW2
- N19
- RH11
- W3
- RH19
- RH10
- CM20
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 04,2023
Sep 04,2023
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Great landlord can’t ask for anymore - quick to resolve problems and a genuinely nice guy. All the best Akeel....
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Apr 30,2023
Apr 30,2023
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Jack is always professional and is always helpful and on hand at all times to resolve any issues. Always cheerful....
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Apr 30, 2023
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Thank you for your comment Amanda much appreciated ...
Apr 28,2023
Apr 28,2023
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I have been with caridon for over 6 years, they have been accommodating with my needs, never any issues, jack is very helpful if i have any issues in my flat he gets it dealt with promptly....
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Apr 28, 2023
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Thank You Barbara ...
Apr 28,2023
Apr 28,2023
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I have been with caridon for over 3 years and cant thank them enough always on hand when i need any maintenance done, jack is always on site, he is always there if i need any help....
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Apr 28, 2023
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Thank you for your comments Jason ...
Apr 28,2023
Apr 28,2023
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If it wasn't for Caridon My wife and I would be hopeless and thay have been very helpful and we have been with them now for 6 years and wouldn't change a thing and still very helpful and friendly. Jack is truly honestly very kind helpful ...
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Apr 28, 2023
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Thank You for your comments Peter ...
Mar 12,2023
Mar 12,2023
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As my 1st time moving to London, I initially had a trouble finding an ideal flat, particularly encountered bad experiences with several private landlords who is a racist and who asked for down-payment for joining a competition with other tenants. Things got better when I ...
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Feb 27,2023
Feb 27,2023
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Lora has always been responsive and I’ve never had any issue with the agency. They always made sure everything worked perfectly. I highly recommend!...
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Dec 03,2022
Dec 03,2022
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I had the best 2 years with Caridon Property, My landlord was very helpful and caring. Thank You Tony. Also helped us with moving, he has been great!...
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Oct 24,2022
Oct 24,2022
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Caridon is a clean secure property with staff that will go above and beyond to help you , if you need help they are very helpful , security are also available at night so any issues get resolved within 24 hours . Like to thank lora and Jack for ...
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Nov 04, 2022
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Dear Georgina
Thanks very much for your kind words we hope you continue to have a safe and comfortable stay in your apartment.
Caridon ...
Aug 19,2022
Aug 19,2022
3
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Where do I start, I had been living in one of Caridons properties for nearly two years and it was the worst time of my life, it has messed with my mental health to the point I now am on medication not only did a ...
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Apr 29,2022
Apr 29,2022
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Id like to thank All caridon staff , especially Mrs Lora Benchiekh for her support and help in all events. such as Xmas/Easter and Muslim Eid as well . I can tell in this building from my point of view, The Diversity and Equality is High ...
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Apr 28,2022
Apr 28,2022
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Never had any problems living here pretty quite where I live in the building the only thing that my son dosent like is that there's so many doors to go threw to get to the flat...
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Apr 28,2022
Apr 28,2022
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I am housed in Imperial Apartments run by Caridon, it is so so awful. The doors and corridors are constantly dirty, and when complaining about the dirtiness and unhygienic standards of the area, I was told they only have 1 cleaner who works full-time. One cleaner ...
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Apr 28,2022
Apr 28,2022
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Literally the worst landlord on the planet don't move into a Caridon property save yourself the hassle unfortunately I can't 0 star the review complaints go nowhere the current office staff ignore emails and phone calls at imperial apartments. They're currently avoiding police phone calls so ...
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Feb 25,2022
Feb 25,2022
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Caridon Property were superb.
I had expected decent, good service. But this expectation was far exceeded. They did not just go the extra mile, but went the extra ten miles; given my personally challenging circumstances.
Their knowledge and expertise were excellent, when facilitating my move ...
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Oct 24,2021
Oct 24,2021
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I LIVED IN A CARIDON PROPERTY FOR 5 YEARS NOW AND IT GONE DOWN HILL EVER SINCE THE STAFF ARE NOT HELPFUL I AM GETTING BULLIED BY TWO FEMALE RESTIDENTS IN MAPLEHURST HOUSE BROADFIELD PARK AND GETTING ACCUSED OF SOMETHING I NEVER DONE I GOT VIDEO ...
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Oct 25, 2021
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I AM STILL NOT HAPPY WITH THE STAFF JACK VORA ONE FEMALE RESTIDENT WHO LIVES ON 2ND FLOOR IN MAPLEHURST HOUSE BROADFIELD PARK TOLD JACK THAT HER SISTER SAW ME SMASH A BOTTLE WHICH I NEVER AND THE OTHER FEMALE RESTIDENTS IN MAPLEHURST HOUSE BROADFIELD PARK UNDERNEATH WATCHES ME GOING OUT AN COMING BACK AND SHE REPORTS IT TO THE FEMALE RESTIDENT UP ON THE 2ND FLOOR IN MAPLEHURST HOUSE I WON'T BE RECOMMENDING ANYONE TO CARIDON ...
Apr 27,2021
Apr 27,2021
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Caridon Property Services are the best estate agents I have used in the last few years. Extremely professional, courteous and honest. I would like to specially call out Lora Bencheikh for her support and understanding in this difficult times for landlords. Highly recommended........
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Apr 27, 2021
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Many thanks Sam, you make our lives much easier and its a pleasure having a landlord like you ...
Apr 27,2021
Apr 27,2021
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While looking for a new place to live, I was lucky enough to meet Lora Bencheikh from Caridon Property. Surprisingly energetic, helpful and professional person. Working with Lora, I realized that her priority is the welfare of the tenants. Thank you Lora for that, I ...
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Apr 28, 2021
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you are most welcome Raivis its a pleasure to help you and your lovely family ...
Feb 10,2021
Feb 10,2021
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Very happy with their service so far & would recommend them to anyone as they have never missed a payment & the property is being kept in a good condition.
As a landlord though, I would urge any other landlords to check their building insurance is compatible ...
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Feb 10, 2021
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Thanks very much Scott, its a pleasure to work with such a conscientious forward thinking landlord ...
Dec 16,2020
Dec 16,2020
3
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After my last bad experience with this company and it taking for me to leave a bad review for them to act, I find myself hear again.... I cannot stress at how disappointed and angry I am, last friday a resident & a member of Caridon ...
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Dec 10,2020
Dec 10,2020
1
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I've lived in a property with caridon for over a year now. Whenever work needs to be done. They never come on time. They make excuses and tell me its not urgent, or no one is in the area until a week or two after.
...
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Dec 10,2020
Dec 10,2020
0
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Pretty fair service engineer was very good keen to ensure he done a good job. The officers and mangers were good also especially Chris who has been to my property twice today to make sure I have electric and cooking facility. Great Lad....
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Dec 02,2020
Dec 02,2020
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i realy appriiate christopher membu is our housi g manager is very good undrrstnding helpfulperson all the time i wih him all thethe verybest...
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Dec 02,2020
Dec 02,2020
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i am very pleased to say my housi g manager CHRISTOPHER MEMBU IS the very good person and kind and understanding helpful all thd time he i excellent...
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Dec 02,2020
Dec 02,2020
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He’s the best landlord ,very understanding and nice
He explained everything to me aswell
He’s very understanding too and the property is very beautiful aswell...
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Nov 21,2020
Nov 21,2020
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The worst people ever, have been placed in emergency accom by the council, the room is a health hazard, electric wires behind a sink that leaks, electrical trap round electric heaters, my cooker has stopped working keeps tripping when turned on they have told me ...
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Sep 13,2020
Sep 13,2020
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Templefeilds house full of 2 faced staff who thrive on arguements and making tenants fall out black mail to its highest the media is right about that place a year there I couldn't do no more disgusting non professional staff try to befriend tenants absolutely appalling...
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Jul 08,2020
Jul 08,2020
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Excellent service and lovely apartments! Higly recommend. Did not have nothing bad in my experience, everything was clean and nice....
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Jul 08, 2020
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You are most welcome Davis I hope you enjoy life at Sutherland Quarters, Crawley ...
May 08,2020
May 08,2020
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Service is good, they are there when we need for anything. Management to my experience is very very good all of them...
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Apr 20,2020
Apr 20,2020
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Could not recommend Brendan & Sarah Cave enough!! Nothing is ever to much and will always help if, and when needed....
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Complaints Procedure
Comments, Compliments, Feedback and Complaints
Giving us your feedback:
We want to hear your comments, compliments and complaints about our service. The easiest way to send us your feedback is via secure confidential email to [email protected]
What can I do if I am unhappy about your service?
We'll make sure your complaints are resolved quickly. When you make a complaint we'll listen to you and take responsibility for finding a solution. We can only fix it if we know about it - please tell us right away if you're unhappy with our service.
Your comments, suggestions and feedback help us improve our service.
Please tell us what you think, so we can make improvements and deliver a service that you'd be happy to recommend.
Please tell us if you've received great service!
We like to know when we're doing things right, so please let us know when you have a positive experience of our service. We'll pass your compliment to the relevant staff member and share it as a great example.
How to send us your feedback:
In writing – Wrencote House, 123 High Street, Croydon CR0 0XJ
By Telephone – 020 3307 0555
By Email - [email protected]
We will aim to respond within 10 working days and let you know what we plan to do as a result.
Last updated at 4:27 PM 05/03/2024 by allAgents
Giving us your feedback:
We want to hear your comments, compliments and complaints about our service. The easiest way to send us your feedback is via secure confidential email to [email protected]
What can I do if I am unhappy about your service?
We'll make sure your complaints are resolved quickly. When you make a complaint we'll listen to you and take responsibility for finding a solution. We can only fix it if we know about it - please tell us right away if you're unhappy with our service.
Your comments, suggestions and feedback help us improve our service.
Please tell us what you think, so we can make improvements and deliver a service that you'd be happy to recommend.
Please tell us if you've received great service!
We like to know when we're doing things right, so please let us know when you have a positive experience of our service. We'll pass your compliment to the relevant staff member and share it as a great example.
How to send us your feedback:
In writing – Wrencote House, 123 High Street, Croydon CR0 0XJ
By Telephone – 020 3307 0555
By Email - [email protected]
We will aim to respond within 10 working days and let you know what we plan to do as a result.
Best Letting Agent in Croydon 
sorry to hear you have had a bad experience with Caridon. We will try our best to assist you in finding a home for yourself and your daughter. Please email [email protected] to discuss the matter further.
Regards,
Caridon Property