Bermondsey Street, London, SE1
4.6/5, 91 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
91% lettings fee satisfaction

“don’t use them......”

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Feb 15,2020
Minithumbdown
By: 'Claire'
Feb 15,2020
0 people found
this helpful
Do not use this agent for letting. Better out there. Using pressure selling. Olivia, The letting agent tried to sell me a property without even seeing it. Then saying that there where offers.
Absolutely wrong.
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Opening Hours
Address

Stirling Ackroyd
63 Bermondsey Street
Bermondsey,London
Greater London
SE1 3XF
020 3833 4607

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £485,000 £485,000
Lettings 97% 91% £700 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 1 43 8 3 0 0 0 1 1
Areas covered
  • SE1
  • SE11
  • SE16
  • SE17
  • E1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
DPS
Latest Properties

No Properties

“Dene, Max, Victoria, Onal, Tom…. basically ev......”

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Feb 29,2024
Minithumbdown
Dene
By: 'Nicky'
Feb 29,2024
0 people found
this helpful
Dene, Max, Victoria, Onal, Tom…. basically everyone I dealt with was great. There were blips of course …but the team negotiated everything with ease and charm. I felt in safe hands throughout the process and most importantly they were in very regular contact by telephone ...
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“Great service from Sterling Ackroy......”

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Apr 08,2023
Minithumbup
Onal
By: 'DebsDebs'
Apr 08,2023
0 people found
this helpful
I received great service from Sterling Ackroyd Bermondsey. I am happy with the service, Dene and Aneka are amazing, they helped out right from Day1 in my journey for getting new tenants for my flat and they managed to secure tenants for us within one ...
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“Avoid Stirling Ackroyd at all costs!!!!...”

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Mar 25,2022
Minithumbdown
By: 'Olivia Aston'
Mar 25,2022
1 people found
this helpful
I would give this a 0 star rating if I could! Stirling Ackroyd lied to the tenants and the landlord to ensure that both parties signed the contract. After the contract was signed, Stirling Ackroyd refused to be held accountable for the incorrect information they had ...
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“Catherine has been very helpful with the mana......”

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Feb 12,2022
Minithumbup
Catherine
By: 'PMC'
Feb 12,2022
0 people found
this helpful
Catherine has been very helpful with the managing of our new property. She is quick to answer emails and deals with any concerns efficiently and in a professional manner....
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“Catherine Close, Senior Property Manager...”

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Jan 28,2022
Minithumbup
Catherine
By: 'Ravi'
Jan 28,2022
0 people found
this helpful
Catherine Close, who I believe is a senior property manager - always goes the extra mile to either chase things up for me or work around the problems I face as a tenant. She is always really pleasant as well as helpful and I'm sure ...
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“Great customer service!...”

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Jan 10,2022
Minithumbup
Phillip
By: 'Manuel'
Jan 10,2022
0 people found
this helpful
We have been living in a flat managed by Williams Lynch for almost three years. In the last year, Philip has been available to us whenever we had issues and he promptly provided assistance, even during weekends. Philip has followed closely every intervention to make ...
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“I have had a great experience working with Catherine at Williams Lynch...”

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Dec 22,2021
Minithumbup
Catherine
By: 'Lina'
Dec 22,2021
0 people found
this helpful
I have had a great experience working with this agency, they have been beyond professional and responsive. Ive worked with Catherine who managed our flat and she has been extremely helpful with any ask. Highly recommended....
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By: Catherine Close
Jan 10, 2022
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Thank you Lina :) ...

“We have been assisted by Williams Lynch for a......”

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Nov 20,2021
Minithumbup
Catherine
Dene
By: 'Michelle'
Nov 20,2021
0 people found
this helpful
We have been assisted by Williams Lynch for almost 10 years. Dene was a fantastic help to us when searching for our property many years ago and Catherine has been extremely helpful recently with our lease extension. It’s good to know there is someone helpful ...
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“Edvard (Eddi) Matthiasson (senior sales agent......”

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Oct 23,2021
Minithumbup
Edvard
By: 'Edina E'
Oct 23,2021
0 people found
this helpful
Edvard (Eddi) Matthiasson (senior sales agent) at Williams Lynch was with me every step of the way and couldn’t have been more professional, knowledgeable or helpful. Nothing was too much trouble. All calls and emails were responded quickly and thoughtfully. Transparent in all interactions ...
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“Boutique Service. Highest Recommendations...”

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Oct 11,2021
Minithumbup
Adriana
Onal
By: 'E and J'
Oct 11,2021
0 people found
this helpful
We've been working with Williams Lynch for many years. They have always been extremely pleasant and professional. Most recently, they quickly found perfect tenants for our property and as always, guided us through the maze of landlord responsibilities with ease. Our tenants are happy and ...
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“Thorough, professional and communicative. Edd......”

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Oct 05,2021
Minithumbup
Edvard
By: 'Edith'
Oct 05,2021
0 people found
this helpful
Thorough, professional and communicative. Eddi was excellent. We sold our London flat whilst living abroad (Canada) and the process was seamless and easy. I would recommend....
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“Philip has been responsive and helpful with t......”

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Oct 05,2021
Minithumbup
Phillip
By: 'Mariana'
Oct 05,2021
0 people found
this helpful
Philip has been responsive and helpful with the repairs that were needed in my flat. He liaised well with the landlord to get them approved and implemented....
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“The guys at Williams Lynch are excellent. I w......”

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Sep 23,2021
Minithumbup
Dene
Adriana
By: 'mick'
Sep 23,2021
0 people found
this helpful
The guys at Williams Lynch are excellent. I would wholeheartedly reccommend them, brilliant service. All of the staff there are first class....
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“Have known Williams Lynch for years and just ......”

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Sep 01,2021
Minithumbup
Thomas
By: 'Thomas Wells'
Sep 01,2021
0 people found
this helpful
Have known Williams Lynch for years and just used them to let a property I own. Very impressed with their professionalism. Excellent...
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“Very helpful and quick responses to emails wi......”

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Aug 27,2021
Minithumbup
Catherine
By: 'O'
Aug 27,2021
0 people found
this helpful
Very helpful and quick responses to emails with detailed information about the property and the fixtures and fittings. Catherine is a great property manager...
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“Had a wonderful experience finding my current......”

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Jul 19,2021
Minithumbup
Adriana
Ben
By: 'Andrei'
Jul 19,2021
0 people found
this helpful
Had a wonderful experience finding my current flat through Williams Lynch; from search to moving in, the entire process was smooth and simple. Special thanks to Ben for taking the time to answer all my questions and Adriana for making the move-in process quick and ...
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“I find William Lynch team to be very knowledg......”

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Jun 17,2021
Minithumbup
Onal
Adriana
By: 'Babatunde'
Jun 17,2021
0 people found
this helpful
I find William Lynch team to be very knowledgeable and professional in approach. I engaged them to help let out my property, and my end-to-end experience was very pleasant and hitch-free. I was kept updated on the progress of the viewing and feedback received. I'll ...
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“I'm pretty new to London, and I've found a su......”

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Apr 29,2021
Minithumbup
Onal
Adriana
By: 'Masa'
Apr 29,2021
0 people found
this helpful
I'm pretty new to London, and I've found a suitable property (rent) through Onal's arrangement. I'm absolutely happy with the quick response by Onal. After the offer as well, everything is quite swift , document work, fixing property equipment etc... Thank you Adriana and Philip!...
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“I've lived in the property for 3 years, manag......”

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Apr 20,2021
Minithumbup
Catherine
By: 'Mo'
Apr 20,2021
0 people found
this helpful
I've lived in the property for 3 years, managed by Catherine within William Lynch. We liked the fact our concerns were raised by her and our time staying in the property made it feel like a real home. She made the effort of raising points of ...
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“Very good management, helpful and easy to dea......”

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Apr 16,2021
Minithumbup
Catherine
Catherine
By: 'Mark'
Apr 16,2021
0 people found
this helpful
Very good management, helpful and easy to deal with. Would highly recommend to anyone thinking of renting with or letting their property....
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“Consistently excellent; all of the team at Williams Lynch are ......”

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Apr 12,2021
Minithumbup
Catherine
Ben
By: 'R'
Apr 12,2021
0 people found
this helpful
Consistently excellent; all of the team at Williams Lynch are friendly and efficient. The team always do a brilliant job letting and managing the properties and are always able to find a solution to anything that crops up. They ensure that the whole process runs ...
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“Our experience of renting a £3.250 flat in Ce......”

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Apr 12,2021
Minithumbdown
Catherine
Onal
By: 'Catherine Close'
Apr 12,2021
2 people found
this helpful
Our experience of renting a £3.250 flat in Central London as four students first-time renting has been an absolute scam. Our LL has been extremely unavailable for us and the property manager facilitated a very poor AND rude communication with us. We have been through many ...
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“Top Class service...”

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Mar 26,2021
Minithumbup
Catherine
Ben
By: 'W Anwer'
Mar 26,2021
0 people found
this helpful
Williams Lynch were recently engaged to let our property, who did a fabulous job from finding the right tenants within acceptable time and then managing our property to the highest standards of satisfaction .... meeting our expectations fully. Sounds too good to be true but that’...
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“Renting property...”

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Mar 25,2021
Minithumbup
Ben
By: 'ENB'
Mar 25,2021
0 people found
this helpful
I am a landlord and have had a great experience renting out my property. Ben in particular was a huge help with regards to letting my property and helping me with any queries. Catherine has also been a great help managing my property on an ...
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“Very positive experience...”

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Mar 20,2021
Minithumbdown
Catherine
Onal
By: 'Julia'
Mar 20,2021
0 people found
this helpful
I have been renting through Williams Lynch for 2 years, recently decided to move to a pet friendly place and immediately decided to go with Williams Lynch again. Catherine has done a great job managing the property, any issues that came up has been handled well. ...
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“Dene, Ben and Adriana provided excellent serv......”

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Mar 14,2021
Minithumbup
Dene
Adriana
By: 'Rachel Jones'
Mar 14,2021
0 people found
this helpful
Dene, Ben and Adriana provided excellent service in this tricky time. Supportive, professional and informative, I would highly recommend this service....
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“Did a great job securing a tenant in a very d......”

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Feb 17,2021
Minithumbup
Adriana
Onal
By: 'AJW'
Feb 17,2021
0 people found
this helpful
Did a great job securing a tenant in a very difficult letting market. We have been with Williams Lynch for about 10 years and they have always performed and are very responsive when we need help with any aspect of letting....
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“Adriana and Onal have done a fantastic job fo......”

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Feb 17,2021
Minithumbup
Adriana
Onal
By: 'Christopher'
Feb 17,2021
0 people found
this helpful
Adriana and Onal have done a fantastic job for us, they pitched the rent absolutely right, they got a Tenant straight away who moved in within a couple of days of viewing. Thanks again everybody at Williams Lynch....
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“Thank you Catherine and Williams Lynch!...”

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Feb 10,2021
Minithumbup
Catherine
By: 'Kalina'
Feb 10,2021
0 people found
this helpful
I have been renting through Williams Lynch for 3 years, with Catherine Close being my ‘account manager’. Catherine’s been an absolute star throughout the whole time, and made my life in the flat very comfortable. Very professional and responsive in handling urgent maintenance issues....
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“Management feedback...”

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Jan 21,2021
Minithumbup
Catherine
By: 'Garcev'
Jan 21,2021
0 people found
this helpful
I live abroad with a complete peace of mind knowing my property is being managed by Williams Lynch. The agency assist with all aspects of the flat and any issues that do arise are dealt with promptly. I have to give Catherine a specific mention, ...
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No image available Catherine
(51)
No image available Onal
(18)
No image available Adriana
(14)
No image available Dene
(5)
No image available Ben
(5)
No image available Mathew
(2)
No image available Lesley
(1)
No image available Mer
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please put any complaint in writing, including as much details as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the department manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford house
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP

Telephone: 01722 333 306
www.tpos.co.uk

Please note the following:

You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 4:08 PM 11/01/2017 by Mark Williams

Awards won by Stirling Ackroyd, London SE1 3XF



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Stirling Ackroyd

Branch - Bermondsey Street, London, SE1