100% lettings valuation accuracy
99% lettings fee satisfaction
Feb 13,2020
Feb 13,2020
1
people found
this helpful
this helpful
2 months and still no returned Deposit.
There is money to come out of this to the Landlord which I am expecting for the final months rent and cleaning but the communications from them has been nothing short of non-existent.
As long as they have their money they show little interest once you cease a tenancy.
For absolute transparency this was their response:
"As Kings do not hold your Deposit, your Landlord will be contacting you directly with these costs.
This is generally done upon processing the return of your Deposit, however, it appears we are still currently pending your close of utility accounts, to evidence any accounts registered in your name at 18 Christine Ingram Gardens are now closed, and paid up to date.
Your Landlord requires these to be sent to us, so we may forward them on, before processing any Deposit return."
I left the property on the 18/12/2019 and the fact the landlord requires proof I have paid my utilities bills before they release my money is scandalous because the onus for the debt is on me regardless!!
Pay me back my money.
There is money to come out of this to the Landlord which I am expecting for the final months rent and cleaning but the communications from them has been nothing short of non-existent.
As long as they have their money they show little interest once you cease a tenancy.
For absolute transparency this was their response:
"As Kings do not hold your Deposit, your Landlord will be contacting you directly with these costs.
This is generally done upon processing the return of your Deposit, however, it appears we are still currently pending your close of utility accounts, to evidence any accounts registered in your name at 18 Christine Ingram Gardens are now closed, and paid up to date.
Your Landlord requires these to be sent to us, so we may forward them on, before processing any Deposit return."
I left the property on the 18/12/2019 and the fact the landlord requires proof I have paid my utilities bills before they release my money is scandalous because the onus for the debt is on me regardless!!
Pay me back my money.
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Latest Reviews
13th Feb 2020
reviewed by 'Martin'
8th Nov 2016
reviewed by 'Sylvia'
14th Apr 2014
reviewed by 'Paul'
10th Apr 2014
reviewed by 'williams'
27th Mar 2014
reviewed by 'Mrs'
11th Mar 2014
reviewed by 'Fiona.'
Opening Hours
Address
Kings Lettings
103 High Street
Maidenhead
Berkshire
SL6 1JX
01628 632188
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £900 | £1,785 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
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Feb 13,2020
Feb 13,2020
1
people found
this helpful
this helpful
2 months and still no returned Deposit.
There is money to come out of this to the Landlord which I am expecting for the final months rent and cleaning but the communications from them has been nothing short of non-existent.
As long as they have their ...
read full review
read full review
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Nov 08,2016
Nov 08,2016
0
people found
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By far the best agent I have worked with so far. My property was let promptly and so far, so good....
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Comment on agent fees
Not the cheapest agent in Maidenhead, but you get what you pay for.
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Apr 14,2014
Apr 14,2014
0
people found
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I must admit we had heard mixed reviews initially of Kings from other fellow tenants and decided to make our own minds up when the property offered all that we needed at that time.
Our expectations were quickly dashed and surpassed and having dealt with ...
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Apr 10,2014
Apr 10,2014
0
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When things have to be done they are, when we need to be contacted we are, and the money is always in the bank on time....
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Mar 27,2014
Mar 27,2014
0
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I have used Kings for about 15 years. During that time they have been efficient, helpful and friendly. We have been living abroad for the last six years or so and their support has been great - thank you Sam...
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Mar 11,2014
Mar 11,2014
0
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I have. been a client of King For nearly 7 years. In all that time I have always found the staff to be efficient, prompt, curtious and friendly. Sam Harris is the agent I have dealt with the longest and she is brilliant. If a problem ...
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Mar 07,2014
Mar 07,2014
1
people found
this helpful
this helpful
I've been a customer of Kings for several years, having moved from another local agent. They have found new tenants quickly with only short gaps in between, , and 2 of the tenants have stayed for several years, which is what I want as I now live ...
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Mar 07, 2014
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(1)
Dear Sir,
Thank you very much for your positive feedback. We continue to ensure that you receive an ever improving and evolving service from Kings. We hope to continue to have positive working relationship with you for many years to come.
Regards,
Team Kings ...
Mar 07,2014
Mar 07,2014
1
people found
this helpful
this helpful
I have had my property fully managed by Kings Property lettings for the past 15 years and I have been very happy in every way with their service. They are a very professional company and make frequent checks on my property to ensure cleanliness etc. and ...
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Mar 07, 2014
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(1)
Dear Mr Gray,
Thank you for your positive review. Kings takes great pride in giving a personal service and high level of customer care. We are always very happy to see satisfied clients, and we hope to continue working with you long into the future.
Regards,
Team Kings ...
Mar 07,2014
Mar 07,2014
1
people found
this helpful
this helpful
Kings have been managing my property for over 15 years as I spend much of the year abroad and need a reliable company to oversee day-to-day property management and to deal with tenant requirements.
Kings have been responsive to all of my demands for all of ...
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Mar 07, 2014
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(1)
Dear Mr Read,
The team at Kings would like to thank you for your positive comments. I have circulated your review to the team at the Maidenhead branch. We look forward to continuing to serve you as we have done thus far, and pushing for improvement where ever we can, in order to surpass expectations.
Regards,
Team Kings ...
Mar 07,2014
Mar 07,2014
1
people found
this helpful
this helpful
I have always found the staff to be extremely accommodating and respectful of my needs. They have always been polite and courteous, and they often go out of their way to ensure my needs are met. The service I have received has always been of ...
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Mar 07, 2014
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Dear Les61,
The team at Kings really appreciate your positive comments. We pride ourselves on offering a professional and personalised service for all of our clients. We strive to accommodate all our clients needs, and pledge to continue to improve where we can, in order to deliver an even higher level of service. We thank you for you valued business and look forward to working with you further.
Regards,
Team Kings ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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