0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 11,2020
Feb 11,2020
2
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Worst agency ever. I am living in UK more than 6 yrs for now. I have rented from so may different people during this period.
When we moved to Cardiff from London last year we put our savings in it. We haven't got job before we moved here so we had to pay 6 months+deposit in advance all together £4750. Since day one we have reported all issues, water leaks, issues with single glazed windows, mould, boiler break down but no one seems to be working on it or care about it since we have paid already our rent they don't care if we are living in a kind shelter house because of all the issues.
We did rented a 2 bedroom house and yet we can not use the rooms because of the issues. The same issue is going on in the living room as well, now we are experiencing issues in the kitchen on top of it. Still no answer or solution from their side. We can not move out since we have already paid for 6 months and we put our all savings in it. Today was a lady here to do the inspection but she literally ran out of the door when we started to show her all the issues. This house in the current condition is not worth £650/month since we most likely living in a shelter not in a house. They did hide all the issues so great when we here to look around everything was nicely freshly painted. In the bathroom instead of grouting between the tiles there just a white paint cover it up.... I want to see something back from my money. Honestly this house with all the issues is not worth £650/month.
When we moved to Cardiff from London last year we put our savings in it. We haven't got job before we moved here so we had to pay 6 months+deposit in advance all together £4750. Since day one we have reported all issues, water leaks, issues with single glazed windows, mould, boiler break down but no one seems to be working on it or care about it since we have paid already our rent they don't care if we are living in a kind shelter house because of all the issues.
We did rented a 2 bedroom house and yet we can not use the rooms because of the issues. The same issue is going on in the living room as well, now we are experiencing issues in the kitchen on top of it. Still no answer or solution from their side. We can not move out since we have already paid for 6 months and we put our all savings in it. Today was a lady here to do the inspection but she literally ran out of the door when we started to show her all the issues. This house in the current condition is not worth £650/month since we most likely living in a shelter not in a house. They did hide all the issues so great when we here to look around everything was nicely freshly painted. In the bathroom instead of grouting between the tiles there just a white paint cover it up.... I want to see something back from my money. Honestly this house with all the issues is not worth £650/month.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £600 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 6 | 1 | 0 | 0 | 0 | 0 | 1 |
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Dec 20,2023
Dec 20,2023
0
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Tenants beware, avoid if you can!
The following is my honest review of experiences from dealing with Peter Alan. My friend renting with Peter Alan had a broken washing machine which was ignored for months, leaving them to pay the costs of a laundromat. Then ...
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Nov 17,2020
Nov 17,2020
0
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Megan Cummings the letting manager is a useless sack of body fluids, the regional manager Benjamin Jones is just as bad, he seems too scared to call you back or just too lazy too do his job. Whos employing these goons?? When i call these ...
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Dec 31, 2022
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Issues as a tenant as well. They gave me a dodgy property with no hot water, no fire alarms, no working appliances, urine stained mattress and carpets. They aren't properly relaying information I am giving them to the landlord leading to delays, landlord has had enough and said shes not dealing with it. Now I am issueing a lawsuit against the landlord to reclaim money in lost rent and damages.
Peter alan arent being helpful with the situation and are slow leading to delays in problems being ...
Jul 26,2020
Jul 26,2020
3
people found
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this helpful
THE MOST DISHONEST AND INCOMPETENT GROUP OF PEOPLE I HAVE EVER DEALT WITH...Recently saw a flat and arranged a viewing with Peter Alan, Cardiff City Centre CF10 2DZ I was driving 200 miles to see the property then after viewing I was happy to pay 6 ...
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Feb 11,2020
Feb 11,2020
2
people found
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Worst agency ever. I am living in UK more than 6 yrs for now. I have rented from so may different people during this period.
When we moved to Cardiff from London last year we put our savings in it. We haven't got job before we ...
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Nov 23,2017
Nov 23,2017
1
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Albany Rd branch rented us a property that was later seized by Environmental Health for being a fire hazard. We moved into another property, furnished, with no beds. Canton branch did nothing to help.
Albany Rd lettings manager Sarah is the rudest person I have ...
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Comment on agent fees
They charge an extortionate amount for horrendous service.
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Oct 05,2016
Oct 05,2016
5
people found
this helpful
this helpful
The maintenance team and I believe the whole management are incompetent and careless. Try to avoid this estate agent as they are a nightmare. The only thing they are interested in is collecting the rent. They don't care whether the house is habitable or not. ...
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Comment on agent fees
Sky high fee
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Sep 30,2016
Sep 30,2016
0
people found
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This sale was a rather protracted one with the buyer's solicitors being somewhat less than competent. Dawn kept on pushing for a sale - without her help and tenacity we would have still been trying to sell it in six months time!
Well done and ...
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Comment on agent fees
Reasonable given the amount of work they undertook
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Sep 04,2015
Sep 04,2015
4
people found
this helpful
this helpful
Rented a furnished property in Cardiff through Peter Alan. From the start of the tenancy agreement there were problems with paperwork not done properly. The house was filthy and had to be cleaned and painted from top to bottom before we could move in. Peter ...
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Sep 13,2013
Sep 13,2013
3
people found
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this helpful
Very poor communication. Few viewings and even fewer that did not appear to be anything other than a response to my telephone calls. Slow and needed badgering to drop price as agreed. Different people answered phone as main contacts were not available and those in ...
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What agent could do to change your mind?
consistent and informed communication. Do what you say i.e. follow up calls.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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