83% sales valuation accuracy
96% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 06,2020
Feb 06,2020
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Janet has been a complete pleasure to deal with throughout a lengthy and at the end, testing, process.! I really felt Janet genuinely cared about supporting me to find a property for my parents to relocate to from the North. She demystified and jargon and ultimately helped it run as smooth as it could.
Also to Matthew how covered in Janet's absence, he was totally on top of what was going on.
It has been great to deal with such a professional agency. Thank you
Also to Matthew how covered in Janet's absence, he was totally on top of what was going on.
It has been great to deal with such a professional agency. Thank you
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Latest Reviews
6th Feb 2020
reviewed by 'Emma'
17th Oct 2019
reviewed by 'Phoebe'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 96% | £242,500 | £877,500 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 47 | 0 | 29 | 1 | 3 | 1 |
Areas covered
- KT22
- KT23
- KT24
- RH4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 03,2023
Nov 03,2023
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We have a listing with this company in the leatherhead branch who has been professional and friendly up to the point of customer visits to our property.
We have a carpeted flat and both the agent and the customer did not remove their shoes when ...
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Feb 06,2020
Feb 06,2020
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Janet has been a complete pleasure to deal with throughout a lengthy and at the end, testing, process.! I really felt Janet genuinely cared about supporting me to find a property for my parents to relocate to from the North. She demystified and jargon and ...
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Oct 24,2019
Oct 24,2019
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Always available to assist with additional viewings to the property and friendly and helpful throughout the purchase process. Janet was a constant point of contact and was a pleasure to deal with....
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Oct 17,2019
Oct 17,2019
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Everyone has been so helpful, friendly and supportive along the way. Nothing has been too much hassle, and they have worked hard continually to get us our dream forever home. Particular thanks to Rachel and Matthew who have remained patient, proffesional and supportive throughout, and ...
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Sep 10,2019
Sep 10,2019
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Excellent throughout the sales process. Great communication with a straightforward and honest approach. Very easy to deal with. Professional but friendly....
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Comment on agent fees
Agreed fee structure was very reasonable
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Jul 12,2019
Jul 12,2019
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Professional and efficient service by the Leatherhead GP office.
Very impressed with the viewing service and all the advice and effort they put into my Sale.
Thank you Matt, Janet, Rachael and Karen....
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“My experience is all positive. I dealt with Rachel White and Matthew Jones. I was kept in touch at all stages. They were very patient, calm and thoughtful to my needs. I would certainly recommend them to anyone moving. Kind and grateful regards...”
Jul 03,2019
Jul 03,2019
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My experience is all positive. I dealt with Rachel White and Matthew Jones.
I was kept in touch at all stages. They were very patient, calm and thoughtful to my needs. I would certainly recommend them to anyone moving.
Kind and grateful regards...
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May 07,2019
May 07,2019
1
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All of the staff at Leatherhead were most supportive for the six months it took to completion, during a difficult, painful sale of my property. I couldn't have asked for a better Agent....
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Comment on agent fees
Compared to other Agents Fees, Gascoigne -Pees were good.
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Mar 13,2019
Mar 13,2019
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We had a long, complicated negotiation and sale process. Janet and William were there every step of the way and we are eternally grateful for their perseverance as they helped find our dream home....
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Comment on agent fees
Good given all the efforts they put into this sale
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Feb 20,2019
Feb 20,2019
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Matthew and Rachel where really helpful and proactive in managing the sale of my fathers house. Katie Fox was also superb and managing the liaison between the conveyancing team and the estate agent. All well done and thankyou....
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Comment on agent fees
What I expected
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Jan 21,2019
Jan 21,2019
1
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Would like to thank all the staff at the Leatherhead branch for the fantastic service we received in selling our property. In particular, Katie, Janet and Matthew. Katie was a huge help for us. She guided us through each step after our property was under ...
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Comment on agent fees
Very reasonable fees. And they really to put in the hard work that makes the fees acceptable.
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Jan 04,2019
Jan 04,2019
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Katie was most efficient and friendly throughout the whole purchase process.
The purchase despite other factors went as smooth as could possibly do.
Thank you....
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Dec 20,2018
Dec 20,2018
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Excellent throughout the sales process. Great communication with a straightforward and honest approach. Very easy to deal with. Professional but friendly....
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Comment on agent fees
Agreed fee structure was very reasonable
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Dec 19,2018
Dec 19,2018
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Completed on house sale today. Excellent advice and service from Matt and Rachel (and Janet).
Got the house sold in a difficult market - so very pleased....
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Comment on agent fees
We had a discussion and agreed on a mutually satisfactory way forward on fees
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Dec 18,2018
Dec 18,2018
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Rachel managed my firm demands with tact. She progressed the sale to completion on the target date despite solicitors raising over 40 queries....
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Comment on agent fees
Reasonable
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Dec 17,2018
Dec 17,2018
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Unusually, we knew the exact property we wanted to buy before approaching Gascoigne Pees. Once the purchase price was agreed a dedicated contact was provided, who was very helpful, but Joanne also kept in touch regularly, liaising with both sides and pushing both vendor and ...
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Comment on agent fees
We purchased rather than sold.
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“It was a very stressful chain but katie kept me smiling at the end and was my calm in the storm....”
Nov 28,2018
Nov 28,2018
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What a stressful time it was. But Katie managed to keep
Me smiling and help me through . It was a complicated chain and the team managed to hold it together when looking shakey!...
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Comment on agent fees
Always too much ?
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Nov 04,2018
Nov 04,2018
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I have had a very pleasant experience with the team at the Leather head branch who were the agents for a property I have just purchased. They were also great assistance whilst I was actively looking for properties and introduced me to properties that fitted ...
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Comment on agent fees
N/A as I was purchasing
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Oct 30,2018
Oct 30,2018
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From the moment that we instructed Gascoigne Pees to sell our house we knew that we would not be disappointed. This has been the second time in six years that we have used their services to sell and buy our home and Janet Coulson has ...
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Comment on agent fees
As we were 'regulars' we negotiated the fees and were very happy with the fees we paid.
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Oct 24,2018
Oct 24,2018
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From the first time that Janet showed us the property we went on to buy nothing was too much trouble for her. She was accommodating, flexible and amenable to our requests to view, re-view and show family members. Matthew too was efficient and helpful. I ...
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Comment on agent fees
They were on a par with other local agents.
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Sep 27,2018
Sep 27,2018
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Once we had received and accepted an offer, Janet guided me through the whole process. She was so great at providing me with updates and letting me know any time anything needed to be done or chased from my end. She really helped make the ...
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Comment on agent fees
Good value
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Aug 29,2018
Aug 29,2018
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Helpful staff and good communication in a quick purchase of property. Majority of staff were professional and not too gushing....
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Jul 30,2018
Jul 30,2018
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Very nice staff to deal with and would recommend them
Even when delay in sale I was informed until resolved...
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Comment on agent fees
Average fees
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Jul 01,2018
Jul 01,2018
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We have just exchanged contracts on the sale of our house in Beales Road Bookham and have been dealt with mostly by Janet but also by Matt and Karen at Gascoigne Pees Leatherhead. This is the first time we have been through this process and ...
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Comment on agent fees
The fees seem reasonable, comparable to other estate agents.
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Jun 29,2018
Jun 29,2018
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From the beginning of the whole process you have been fantastic and helpful with good advice. I appreciated the constant updating phone calls and advice from you, Janet, which were very reassuring. Matthew, thank you for helping a great deal when I was having problems ...
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Comment on agent fees
Very good rate of fees
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Jun 03,2018
Jun 03,2018
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I used Gasgoine Pees to sell my parents' house. I knew my late father would have wanted to use them so it felt the right thing to do. I am very happy with please t(his) decision. The sale was straightforward from my point of ...
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Comment on agent fees
Market rate.
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May 18,2018
May 18,2018
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Strong attention taken to ensure the house sold, despite it being over a prolonged period. Always responsive, business like and polite....
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Comment on agent fees
Fees reasonable given the work involved.
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“Our experience of viewing and ultimately buying the property was great! Staff were friendly but not pushy. They were professional but approachable....”
May 17,2018
May 17,2018
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Our experience of viewing and ultimately buying the property was great! Staff were friendly but not pushy. They were professional but approachable and always had time, especially as we viewed the property 4 times before purchasing. Everything went smoothly. No stress!...
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May 16,2018
May 16,2018
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This should have been a very straightforward sale because there was no chain and the property was vacant but for some reason the solicitors managed to make it take weeks! This wasn't helped by the fact that both I and the buyer were abroad during ...
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May 16,2018
May 16,2018
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Moving is never fun, Matthew & his colleagues at Gascoigne helped to make the process less stressful, were always helpful & friendly. I would certainly say my experience of them was very positive. I had five agents in to value my property & ultimately opted for them based ...
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Comment on agent fees
Several agents offered similar fees. I am 'happy' with the fee we agreed upon.
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Last updated at 12:58 PM 15/10/2018 by Karen Miller
Best Estate Agent in Leatherhead 
