Stony Stratford, Milton Keynes, MK11
3.8/5, 21 reviews
71% recommended
100% sales valuation accuracy
100% sales fee satisfaction

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“Really lovely people, so attentive and unders......”

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Feb 06,2020
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By: 'Sophie'
Feb 06,2020
0 people found
this helpful
Really lovely people, so attentive and understanding to our situation. Both in person and over the phone, they were all very good.
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Latest Reviews

View all Reviews 21
3rd Jul 2023
reviewed by 'Darren Sullivan'
“Just picture it! Your travelling through another dimension, not only of cancelled meetings and communication light years apart but of ......”
21st Jan 2023
reviewed by 'Isabel'
“Alex has gone far and beyond to help my family find a rental property. She is caring, kind and thoughtful. ......”
9th Jan 2023
reviewed by 'jo_ann clpver'
“Alex is an amazing estate agent.She provides great service and a joy to talk to.I highly recommend Alex ......”
24th Nov 2022
reviewed by 'Emma'
“What a delightful experience setting up as a first time landlady I have had with Brown and Merry, Alex Read ......”
6th Oct 2022
reviewed by 'Kevin'
“Brown and Merry are amazing ! As a landlord living in London I know I can rely on Alex and the ......”
11th Mar 2022
reviewed by 'Tinuola'
“My husband and I received a seamless and professional service from Alex and Sophie. (Stony Stratford) Extremely helpful. Thank you!...”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Brown & Merry
65 High Street
Stony Stratford,Milton Keynes
Buckinghamshire
MK11 1AY
01908 562011

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 8 3 0 1 0 0 0 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Tring, HP23

“10 weeks we will never get back...”

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Jul 03,2023
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By: 'Darren Sullivan'
Jul 03,2023
0 people found
this helpful
Just picture it! Your travelling through another dimension, not only of cancelled meetings and communication light years apart but of a vacuous service environment. A journey into a wondrous land whose boundaries of engagement are that of your imagination. That’s a signpost up ahead, ...
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“Excellent Customer Service...”

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Jan 21,2023
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Alexandra
By: 'Isabel'
Jan 21,2023
0 people found
this helpful
Alex has gone far and beyond to help my family find a rental property. She is caring, kind and thoughtful. During the viewings, she is very professional and gives clear information about the property. Her communication is great and she is always at hand to ...
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“Alex is an amazing estate agent.She provide......”

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Jan 09,2023
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Alexandra
By: 'jo_ann clpver'
Jan 09,2023
0 people found
this helpful
Alex is an amazing estate agent. She provides great service and a joy to talk to. I highly recommend Alex as so professional. Kind Regards Jo-Ann...
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“Awarding winning Lettings team .....”

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Nov 24,2022
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Alexandra
By: 'Emma'
Nov 24,2022
1 people found
this helpful
What a delightful experience setting up as a first time landlady I have had with Brown and Merry, Alex Read in particular. I’d almost gone with another estate agent without shopping around based on recommendation of the other but, Brown and Merry managed to ...
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“Brown and Merry are amazing ! As a landlord l......”

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Oct 06,2022
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Alexandra
By: 'Kevin'
Oct 06,2022
0 people found
this helpful
Brown and Merry are amazing ! As a landlord living in London I know I can rely on Alex and the rest of the team to manage my property in an efficient and friendly manner. They are quick to respond to my queries and always come ...
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“My husband and I received a seamless and pro......”

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Mar 11,2022
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Sophie
By: 'Tinuola'
Mar 11,2022
0 people found
this helpful
My husband and I received a seamless and professional service from Alex and Sophie. (Stony Stratford) Extremely helpful. Thank you!...
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“Really lovely people, so attentive and unders......”

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Feb 06,2020
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By: 'Sophie'
Feb 06,2020
0 people found
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Really lovely people, so attentive and understanding to our situation. Both in person and over the phone, they were all very good....
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“I regret of coming to BrownandMerry Alexandra......”

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Nov 21,2019
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Alexandra
By: 'Nicolae'
Nov 21,2019
0 people found
this helpful
I regret of coming to BrownandMerry Alexandra took us money 186£ for holding deposit or processing fee.I never thought they are not going to refund back once you dont get to rent the property.She just let us know as she dont care.You should ...
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“Good Lettings Agent...”

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Sep 23,2019
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Natalie
By: 'Natalie'
Sep 23,2019
0 people found
this helpful
Used Brown and Merry for our new tenancy and has been a very smooth process. Sorting out the payments and documents has been very quick and efficient. Thank you....
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“I have used brown@merry for several purchases, and now ......”

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Sep 07,2017
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Alexandra
By: 'John'
Sep 07,2017
1 people found
this helpful
I have used brown@merry for several purchases, and now use them for my rentals. The service i have received is always first class. I can honestly say, i have not been let down once in 5 years. Keep up the good work guys, as i ...
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Comment on agent fees
Fair
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“I was frankly astonished to read such negative reviews about ......”

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Aug 25,2017
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Alexandra
By: 'v.satisfied'
Aug 25,2017
2 people found
this helpful
I was frankly astonished to read such negative reviews about Brown and Merry lettings and decided that I couldn't let them pass without comment. I am a landlord of several years standing and have entrusted Brown and Merry with two of my properties in Milton ...
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Comment on agent fees
Brown and Merry's fees are very competitive.
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“I have just transferred the management of 2 properties to Brown & ......”

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Aug 25,2017
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Alexandra
By: 'Landlady'
Aug 25,2017
1 people found
this helpful
I have just transferred the management of 2 properties to Brown & Merry. Compared to my previous agent, Alex and James are like a breath of fresh air. Both have been professional, efficient and extremely helpful, especially in sorting out the transfer from previous managing agents. I ...
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Comment on agent fees
Fees are fair in comparison with current market
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“Shocking. Funny how all the other reviews say the same ......”

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Aug 15,2017
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By: 'Shocked'
Aug 15,2017
7 people found
this helpful
Shocking. Funny how all the other reviews say the same thing. James was the most incompetant person I have met, couldnt answer simple questions, like what furniture is staying? 4 weeks and countless emails and still no idea. Also told us the only fees will be ...
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Comment on agent fees
Deposit was fine, inventory check was unacceptable as the landlord does the inventory and the agent doesnt do anything. The worst thing is the ‚£114 to resign every year, for them to do jack s**t.
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“We were given false information and can now not afford ......”

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Jun 07,2017
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James
By: 'Alison'
Jun 07,2017
8 people found
this helpful
We were given false information and can now not afford the money to eat. Unexpected costs upon picking up the keys and being told furniture would stay when it didn't. Rude and untrustworthy. When confronted about this through complaints lies were made....
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Comment on agent fees
Bad. Utterly disgusted £495 upfront and then another £120 expected later on when picking up the keys.
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“Bethany has handled the management of our property extremely well, ......”

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Mar 23,2017
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Bethany
By: 'AB'
Mar 23,2017
5 people found
this helpful
Bethany has handled the management of our property extremely well, often under very challenging circumstances. We have always received prompt responses and a reliable service and advice whenever needed. I'm not sure we would have wanted to re-rent our property had we not had her ...
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Comment on agent fees
No issue with fee
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“I have been a customer of Brown And Merry Lettings ......”

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Jan 16,2017
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Alexandra
By: 'Deanshanger'
Jan 16,2017
2 people found
this helpful
I have been a customer of Brown And Merry Lettings for years as a Landlord. I have always found Alex to be really helpful, personable and reliable. She always goes the extra mile to keep our tenants content and deals with any issues that arise ...
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Comment on agent fees
Good
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“Beth is always very helpful and gets things done quickly, ......”

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Dec 20,2016
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Bethany
By: 'Olivia'
Dec 20,2016
5 people found
this helpful
Beth is always very helpful and gets things done quickly, she understands the sense of urgency and keeps in touch with progress....
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Comment on agent fees
Good
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“This is the worst agency I ever seen. When a ......”

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Dec 13,2016
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Alexandra
By: 'Cheated'
Dec 13,2016
1 people found
this helpful
This is the worst agency I ever seen. When a tenant calls them for any help they either don't answer or redirect to the landlord. They also have no problem in breaking the law or being disrespectful and very rude. For sure any other agency ...
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Comment on agent fees
They are very expensive for the bad service they provide and the bad image they can project on the landlord
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“I am happy to say I have received the most ......”

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Nov 10,2016
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Bethany
By: 'Jean'
Nov 10,2016
6 people found
this helpful
I am happy to say I have received the most efficient services from Bethany Morris, she has helped me with numerous errors/problems in the early part of my tenancy., they were always resolved quickly and efficiently. Contacting customer liaison has always been a dread. ...
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“I have just finished my 18 month tenancy with Sequence Property/......”

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Feb 12,2016
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Sally
By: 'laurenshilly'
Feb 12,2016
9 people found
this helpful
I have just finished my 18 month tenancy with Sequence Property/Brown and Merry. As much as there was many things from the word go until the very, very end of our tenancy that did not go smoothly or seem very professional, there was always one ...
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Comment on agent fees
Average
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“The property we asked to view was fifty metres from ......”

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Dec 05,2015
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Katie
By: 'Colin'
Dec 05,2015
2 people found
this helpful
The property we asked to view was fifty metres from the Brown & Merry office. We drove early morning through Bucks, Beds and Northants to meet the B&M agent Katie. Two minutes before the appointed hour she called my mobile to cancel. She said an ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Brown & Merry, Milton Keynes MK11 1AY



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