Bath, BA1
3.7/5, 20 reviews
70% recommended
100% sales valuation accuracy
100% sales fee satisfaction

Contact Us

“Very pleased with the service....”

Share on :
Feb 01,2020
Minithumbup
claim your profile
Lauren
By: 'Jill'
Feb 01,2020
0 people found
this helpful
Very pleased with the service we have received from Chappell & Matthews. They came up with credible tenants. I would definitely recommend them, and I'm sure we will be using their services again in the future. I would like to mention Alice Jackson in particular who was so helpful and gave us all sorts of useful advice! Lauren Figurski was also very efficient and helpful.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 20
1st Aug 2022
reviewed by 'Bethany'
“Our new house was unliveable when we moved in. We were told by the agents that we would be waiting ......”
5th Jun 2021
reviewed by 'Simona Havristiuc'
“I would like to thank Lauren Figurski for helping us during our rental application. She could not have been more ......”
29th Apr 2020
reviewed by 'A'
“Excellent service from Chappell & Matthews (Bath). Exceptional professionalism, advice and assistance from Jennifer and Chloe, to whom I was particularly ......”
1st Feb 2020
reviewed by 'Jill'
“Very pleased with the service we have received from Chappell & Matthews. They came up with credible tenants. I would definitely ......”
14th Jun 2019
reviewed by 'Wendy'
“I would like to thank Alice Jackson for helping me during my rental application. She could not have been kinder ......”
25th Apr 2019
reviewed by 'Catherine'
“Thank you very much Alice! She has done a great job, efficiently and swiftly, and I am very happy to ......”
Opening Hours
  • Monday: 10:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Chappell & Matthews
2 Northumberland Buildings
Bath
Somerset
BA1 2JB
01225422888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £230,000 £280,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 8 4 1 0 1 1 0 0
Areas covered
  • BA1
  • BA2
  • BS31
  • BA14
  • BA15
  • BA11
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Bournemouth, BH22
Bristol, BS8
Bristol, BS8
Bristol, BS8
Chippenham, N15
Thornbury Branch, BS35

“Our new house was unliveable when we moved in......”

Share on :
Aug 01,2022
Minithumbdown
By: 'Bethany'
Aug 01,2022
1 people found
this helpful
Our new house was unliveable when we moved in. We were told by the agents that we would be waiting for a bit of paint to dry when we move in but when we stepped foot into the house it was a building site with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to thank Lauren Figurski for h......”

Share on :
Jun 05,2021
Minithumbup
claim your profile
Lauren
By: 'Simona Havristiuc'
Jun 05,2021
0 people found
this helpful
I would like to thank Lauren Figurski for helping us during our rental application. She could not have been more kinder than she was. Excellent service from Chappell&Matthews Bath. Exceptional professionalism, advice and assistance from Lauren to whom I am particularly grateful for all ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service from Chappell & Matthews (B......”

Share on :
Apr 29,2020
Minithumbup
claim your profile
Chloe
By: 'A'
Apr 29,2020
0 people found
this helpful
Excellent service from Chappell & Matthews (Bath). Exceptional professionalism, advice and assistance from Jennifer and Chloe, to whom I was particularly grateful for the arranging the let urgently in this time of the Coronavirus Pandemic, adapting processes to accommodate the move. Thank you....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very pleased with the service....”

Share on :
Feb 01,2020
Minithumbup
claim your profile
Lauren
By: 'Jill'
Feb 01,2020
0 people found
this helpful
Very pleased with the service we have received from Chappell & Matthews. They came up with credible tenants. I would definitely recommend them, and I'm sure we will be using their services again in the future. I would like to mention Alice Jackson in particular who ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you,...”

Share on :
Jun 14,2019
Minithumbup
claim your profile
Alice
By: 'Wendy'
Jun 14,2019
1 people found
this helpful
I would like to thank Alice Jackson for helping me during my rental application. She could not have been kinder or more helpful guiding me through the whole rental process....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good experience - thank you very much...”

Share on :
Apr 25,2019
Minithumbup
claim your profile
Alice
By: 'Catherine'
Apr 25,2019
0 people found
this helpful
Thank you very much Alice! She has done a great job, efficiently and swiftly, and I am very happy to be living in my new property :)...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Smooth and fast Service...”

Share on :
Apr 05,2019
Minithumbup
claim your profile
Alice
By: 'Martin'
Apr 05,2019
0 people found
this helpful
Everything went smoothly with very helpful staff. All paperwork was completed in good time with credit references done very quickly enabling me to move in at very short notice, with a special mention to Alice....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Worst company...”

Share on :
Jan 30,2019
Minithumbdown
By: 'Rahul'
Jan 30,2019
1 people found
this helpful
It's been over a month and property management not bother to send out contractor to fix radiator and keep telling lies all time never go with this agent every my personal suggestion . Landlord or tennent both ....
read full review
Comment on agent fees
Bad
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alice Jjackson...”

Share on :
Oct 02,2018
Minithumbup
claim your profile
Alice
By: 'Mrs'
Oct 02,2018
0 people found
this helpful
Alice Jackson went out of her way to help me with my credit reference problems yesterday and arrived at a successful conclusion. I could not have managed tis without her - really excellent service. Thank you....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Efficient, friendly service...”

Share on :
May 24,2018
Minithumbup
claim your profile
Jasmin
By: 'Jennifer'
May 24,2018
0 people found
this helpful
I have let my flat with Chappell and Matthews for a good number of years now and have always received excellent service. Any problems are always dealt with quickly and efficiently and I am kept fully in the picture....
read full review
Comment on agent fees
Reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
May 19,2018
Minithumbup
claim your profile
Jasmin
By: 'MPJJ'
May 19,2018
0 people found
this helpful
Both Jasmine and Alice were extremely helpful and professional. Moving into my new rental accommodation was made as smooth and painless as possible and all my queries were responded to promptly and effectively. I am very happy with the service I have received....
read full review
Comment on agent fees
Agent fees seem fair for the service provided.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Jasmin and Alice have been extremely helpful during every ......”

Share on :
Sep 27,2017
Minithumbup
claim your profile
Jasmin
By: 'Ash'
Sep 27,2017
1 people found
this helpful
Both Jasmin and Alice have been extremely helpful during every step of my move and continue to be approachable and easy to get hold of....
read full review
Comment on agent fees
I can't actually remember how much the agency fees were so they can't have been that extortionate!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“After reading the appalling review left by our buyer, I ......”

Share on :
Aug 20,2017
Minithumbup
claim your profile
David
By: 'Steve'
Aug 20,2017
2 people found
this helpful
After reading the appalling review left by our buyer, I felt compelled to set the record straight. From our point of view, the estate agent provided a good service and carried out our instructions in a timely manner. The house was put back on the ...
read full review
Comment on agent fees
Significantly cheaper than the 2 other agents we were considering.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Appalling service as buyers we were stressed out by the ......”

Share on :
Jul 19,2017
Minithumbdown
claim your profile
David
By: 'Natalie'
Jul 19,2017
2 people found
this helpful
Appalling service as buyers we were stressed out by the dishonest and untrustworthy actions of the estate agents, they deliberately ignored clear instructions that we did not want to meet the seller after the house was put back on the market 2 days before exchange ( due ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“After registering with numerous agents within bath and having no ......”

Share on :
May 21,2015
Minithumbup
By: 'Sunshine'
May 21,2015
1 people found
this helpful
After registering with numerous agents within bath and having no success i decided to pop into Chappell and Matthews. After reading some of the awful reviews i was pleasantly surprised. Welcomed with warm friendly faces who made me feel extremely welcome and vauled. They had ...
read full review
Comment on agent fees
Average for the area, very pleased
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rubbish not returning emails or phone calls trying to rip ......”

Share on :
Oct 19,2014
Minithumbdown
By: 'Debbie'
Oct 19,2014
0 people found
this helpful
Rubbish not returning emails or phone calls trying to rip me off with deposit! 6 months of damp in house nothing done As long as there getting there cut they don't care!...
read full review
Comment on agent fees
Don't do anything for the money
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible communication. When everything is going ok, they still find ......”

Share on :
Aug 19,2014
Minithumbdown
By: 'John'
Aug 19,2014
1 people found
this helpful
Terrible communication. When everything is going ok, they still find reasons to take money from your account on a regular basis. Several times they have deducted rental income from us for "investigative work". Despite repeated attempts, they refuse to tell you what it was for. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I let several properties using Chappell & Matthews, the service I ......”

Share on :
Feb 28,2014
Minithumbup
By: 'SJ'
Feb 28,2014
0 people found
this helpful
I let several properties using Chappell & Matthews, the service I receive is exceptional. Using this branch represents good value for money as they are very organised, so I rarely have to spend any effort thinking about these properties! I would highly recommend this branch if ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When i started looking for a Bath agent to manage ......”

Share on :
Feb 26,2014
Minithumbup
By: 'Richard'
Feb 26,2014
0 people found
this helpful
When i started looking for a Bath agent to manage my property lot of people i spoke to had suggested other agents but my sister in law has a property managed by Chappell and Matthews in Bristol, so i thought i'd take a chance and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“If I could give them a worse review than terrible ......”

Share on :
Dec 11,2013
Minithumbdown
By: 'Disgusted'
Dec 11,2013
1 people found
this helpful
If I could give them a worse review than terrible I would. From start to finish they are useless charlatons out to grab money. Disgusted with how they notified us that we were being given notice by the landlord, a text message reading "Sorry checkout 18.2.14. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:04 AM 26/09/2017 by Alice

Awards won by Chappell & Matthews, Bath BA1 2JB



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn