0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
Nov 21,2012
Nov 21,2012
12
people found
this helpful
this helpful
Savills Islington must be the worst letting agency I have ever rented a property through. To begin with - they charge ridiculous fees for renewals of lease (£100+VAT) just to print off the same lease, the do not even review the inventory.
Secondly, on the management side of things - there are ridiculously USELESS. The "managing agent" works part time and is NEVER at work. We had a water leak in our bedroom over three months ago which they have failed to repair - there is now an unsightly hole where the wall has disintegrated... They don't care. Also, there was a shower blockage due to old plumbing which they initally wrote off as my fault - saying that I must a be "very hairy person" and that's what blocked the drain - how ridiculous (for the record - I have short thin hair & my boyfriend is bald). THe plumber had to make a statement in writing to say that old unserviced plumbing was the issue.
Don't even think about using this agency. They are lazy and will rip you off and treat you like dirt as a tenant.
Secondly, on the management side of things - there are ridiculously USELESS. The "managing agent" works part time and is NEVER at work. We had a water leak in our bedroom over three months ago which they have failed to repair - there is now an unsightly hole where the wall has disintegrated... They don't care. Also, there was a shower blockage due to old plumbing which they initally wrote off as my fault - saying that I must a be "very hairy person" and that's what blocked the drain - how ridiculous (for the record - I have short thin hair & my boyfriend is bald). THe plumber had to make a statement in writing to say that old unserviced plumbing was the issue.
Don't even think about using this agency. They are lazy and will rip you off and treat you like dirt as a tenant.
What agent could do to change your mind?
THey could at least do their job. Thats all we ask. Seriously, three months to fix water damage? ???Attached Filesnbsp;
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21st Nov 2012
reviewed by 'Yamba'
Opening Hours
Address
Savills
94-96 Upper Street
Islington,London
Greater London
N1 0NP
020 7354 6701
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 33% | £2,600 | £4,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 05,2024
Apr 05,2024
0
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I highly do not recommend taking this agency for your rental, because:
1/ Some of their workers are VERY EXTREMELY RUDE and take their sweetest time to reply to mails.
2/ They will give you the STUPIDEST excuses that they cannot reach the landlords.
3/ They will keep ...
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Oct 08,2021
Oct 08,2021
0
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Over the past 6 months we have tried to get Savills to fix a massive leak in the roof. Nothing has been done. Imagine having a leak in your roof, while living in LONDON. If I could give 0 stars I would....
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Jan 07,2021
Jan 07,2021
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I had a great experience with this estate agent. A big thank you specially to Oktaj. Moving is stressful as it can be and Oktaj made life so much easier for me. Very helpful friendly and easy process. Thank you! All the best....
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Nov 21,2012
Nov 21,2012
12
people found
this helpful
this helpful
Savills Islington must be the worst letting agency I have ever rented a property through. To begin with - they charge ridiculous fees for renewals of lease (£100+VAT) just to print off the same lease, the do not even review the inventory.
Secondly, on the ...
read full review
read full review
What agent could do to change your mind?
THey could at least do their job. Thats all we ask. Seriously, three months to fix water damage? ???Attached Filesnbsp;
Was this helpful?
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Nov 22, 2012
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(1)
I am sorry to hear that you are unhappy with your recent experience with Savills Islington Lettings Team. Savills takes all feedback seriously and I would like to investigate the matters raised in your review as soon as possible. Please email your contact details to me directly at [email protected] so that I can address your concerns.
Yours faithfully,
Theresa Wallace
Head of Compliance and Customer Service, Lettings
Savills ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Yours faithfully,
Theresa Wallace
Head of Compliance and Customer Service, Lettings
Savills