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Beresfords
27-31 High Street
Great Dunmow
Essex
CM6 1AB
sell: 01371 876868 lett: 01371 859777
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 94% | 100% | £175,000 | £950,000 |
Lettings | 100% | 98% | £775 | £5,000 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
34 | 0 | 63 | 3 | 31 | 1 | 23 | 1 | 5 | 1 |
No Properties
Having read your recent review I am naturally concerned and disappointed with the comments made within. I have spoken to the team to gain a better understanding of your experience and carried out a detailed review of your file. I understand you spoke to the office and they tried to reassure you if there were any issues, they would be bought to light by the surveyor. The team would then have been happy to speak to the vendor to try and resolve them, which at the time, you seemed happy with. Unfortunately, the only call we received was from your solicitor, advising us you had found another property to buy. However, this call came in AFTER the survey had already taken place. Obviously, had we known earlier, we would of course stopped the survey from going ahead, thus saving you the cost of the survey. I would be more than happy to discuss this further with you, please contact me on [email protected]. Alison Horsley, Customer Services Manager.