0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 16,2020
Jan 16,2020
2
people found
this helpful
this helpful
Sold property in Sept 2017 after it was marketed at 250k and sold for 249k just over three months later
The Manager * relinquished the service after we accepted an offer from a cash buyer not carrying out any further marketing or doing any sales progression and they claimed the full fee and took us to court
They never did a market appraisal
They breached a collateral agreement that **deliver the service who was transferred to another branch after we signed their contract.
Appalling service and zero professional duty of care, not kept informed
Deceitful & dishonest
Undervalued the property by 20k; our neighbouring semi was marketed at 285k and sold within two weeks for 280k in May 2019
Reported them to the Property Ombudsman who found in their favour no surprise when we discovered TPO is funded by Estate Agents and there is no independent appeals process. TPO took six months to process the complaint and they never supplied us with a copy of the EG defence! Asked for a copy of EG journal and also by FOI request both refused by TPO.
A nightmare cost us a lot - financial harm and harm to our health. Lost almost three years of our life fighting for justice.
Rather than customers we were victims.
The Manager * relinquished the service after we accepted an offer from a cash buyer not carrying out any further marketing or doing any sales progression and they claimed the full fee and took us to court
They never did a market appraisal
They breached a collateral agreement that **deliver the service who was transferred to another branch after we signed their contract.
Appalling service and zero professional duty of care, not kept informed
Deceitful & dishonest
Undervalued the property by 20k; our neighbouring semi was marketed at 285k and sold within two weeks for 280k in May 2019
Reported them to the Property Ombudsman who found in their favour no surprise when we discovered TPO is funded by Estate Agents and there is no independent appeals process. TPO took six months to process the complaint and they never supplied us with a copy of the EG defence! Asked for a copy of EG journal and also by FOI request both refused by TPO.
A nightmare cost us a lot - financial harm and harm to our health. Lost almost three years of our life fighting for justice.
Rather than customers we were victims.
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Latest Reviews
1st Mar 2024
reviewed by 'Ian Atkinson'
12th Nov 2020
reviewed by 'Emma'
16th Jan 2020
reviewed by 'S'
26th Feb 2019
reviewed by 'Mike'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 01,2024
Mar 01,2024
0
people found
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I had no problems and found the staff to be helpful and well-informed....
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Nov 12,2020
Nov 12,2020
0
people found
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Got our house with little to no hassle through entwistle. Jadine in the morecambe branch was especially helpful in this process...
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Jan 16,2020
Jan 16,2020
2
people found
this helpful
this helpful
Sold property in Sept 2017 after it was marketed at 250k and sold for 249k just over three months later
The Manager * relinquished the service after we accepted an offer from a cash buyer not carrying out any further marketing or doing any sales progression and ...
read full review
read full review
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Feb 26,2019
Feb 26,2019
2
people found
this helpful
this helpful
After making an offer on a house which was accepted, Entwislte Green put the house back on the market and within 3 days they accepted an offer from another buyer, despite a phone call from our Surveyor to survey the house.
Advised by Entwistle Green to ...
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Comment on agent fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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