75% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jan 08,2020
Jan 08,2020
7
people found
this helpful
this helpful
I was not going to leave a review as you didn't actually sell the property but since you decided that I still needed to pay your fees because the buyer originally came via your branch then I will.
If Bugsy Malone was an estate agent he would work at the Heswall branch of move residential. It seems to be staffed by children trying hard to be adults.
The first problem I had was trying to make them understand that the contract was with me and not a third party that they happened to know had an interest in the property. After explaining this to 3 different people I just let them get on with passing what I would call confidential information to this third party. There were other problems, like, not giving prospective clients correct details but the biggest mistake was taking the property off the market the second a prospective buyer showed the slightest interest. This cost around 3 months of missed opportunities. If your planning to sell your property and wish to deal with inexperienced agents then please use Move Residential in Heswall.
If Bugsy Malone was an estate agent he would work at the Heswall branch of move residential. It seems to be staffed by children trying hard to be adults.
The first problem I had was trying to make them understand that the contract was with me and not a third party that they happened to know had an interest in the property. After explaining this to 3 different people I just let them get on with passing what I would call confidential information to this third party. There were other problems, like, not giving prospective clients correct details but the biggest mistake was taking the property off the market the second a prospective buyer showed the slightest interest. This cost around 3 months of missed opportunities. If your planning to sell your property and wish to deal with inexperienced agents then please use Move Residential in Heswall.
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Aug 16, 2021
Strangely this sort of thing happened to me with them too. They are just short of saying yea haa when they answer the phone!
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Latest Reviews
14th Apr 2022
reviewed by 'Efthymios'
29th Dec 2021
reviewed by 'John Bethell'
8th Jan 2020
reviewed by 'Derek'
28th Sep 2017
reviewed by 'Charlie'
28th Jul 2017
reviewed by 'USELESS'
Opening Hours
Address
Move Residential
125 Telegraph Road
Heswall
Merseyside
CH60 0AF
0151 342 0999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 33% | £243,000 | £490,000 |
| Lettings | 100% | 99% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 14,2022
Apr 14,2022
0
people found
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don't belive them when they say your offer been accepted..that's not the case
they will just use your offer to get more money ....
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Dec 29,2021
Dec 29,2021
0
people found
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When trying to contact the advisor assigned to your Property Sale they are either in a meeting, "on the other line" or annual leave. You can never get hold of them therefore not worth the money that they charge you. Would definitely not recommend this ...
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Jan 08,2020
Jan 08,2020
7
people found
this helpful
this helpful
I was not going to leave a review as you didn't actually sell the property but since you decided that I still needed to pay your fees because the buyer originally came via your branch then I will.
If Bugsy Malone was an estate agent ...
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read full review
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Aug 16, 2021
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Strangely this sort of thing happened to me with them too. They are just short of saying yea haa when they answer the phone! ...
Sep 28,2017
Sep 28,2017
11
people found
this helpful
this helpful
As first time buyers my partner and I have been searching for our 'perfect' first home for a while now. We have seen 2 that we have loved and went to view. After viewing the first, my partner contacted MR several times in regards to the ...
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Jul 28,2017
Jul 28,2017
5
people found
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this helpful
This team in Heswall are next to useless. They have sent me to a last minute viewing to a house which was double my budget wasting my time and the prospective seller. I have asked on numerous occasions for emails for new properties newly on ...
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Jul 09,2017
Jul 09,2017
1
people found
this helpful
this helpful
Listed a property almost 2 months before its scheduled to get empty. Called numerous time to make an appointment to view and always they took my number and never called. Finally, this week, property is vacant and can see some other agency took it over, still ...
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Jan 09,2017
Jan 09,2017
2
people found
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this helpful
Trying to rent a house through them. Found a nice house and wanted a viewing. After numerous phone calls and emails that were sent we have now given up. If you are a landlord or a tenant bother with this company for your own sanity. ...
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