100% sales valuation accuracy
100% sales fee satisfaction
85% lettings valuation accuracy
82% lettings fee satisfaction
Dec 17,2019
Dec 17,2019
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No complaints about the service received other than, perhaps, other than the services provided by the conveyancing firm recommended by Thorgills. The office manager, Alice, was especially helpful.
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Latest Reviews
19th Mar 2021
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10th Mar 2021
reviewed by 'Elena'
2nd Mar 2021
reviewed by 'Subhi'
10th Dec 2020
reviewed by 'Giuseppe'
Opening Hours
Address
Gibbs Gillespie
44 High Street
Brentford
Middlesex
TW8 0BB
020 8560 9555
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £280,000 | £1,375,000 |
| Lettings | 85% | 82% | £650 | £5,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 19 | 7 | 46 | 12 | 21 | 0 | 12 | 0 | 13 | 2 |
Areas covered
- TW8
- Brentford
- W5
- Ealing
- W13
- West Ealing
- W4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 16,2021
Aug 16,2021
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Me and my friends decided to rent our first property with Thorgills and the service was great throughout. Easy communication with Matt and Karam and then a smooth and efficient process with Amy. Thanks to all involved....
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Mar 19,2021
Mar 19,2021
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I want to share my experience of dealing with Natasha Clarke.
With a complicated and somewhat involved tenancy,Natasha was most accomplished and efficient in guiding me the landlord and the tenant through the nuances of the situation. She replied immediately to queries and did ...
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Mar 10,2021
Mar 10,2021
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I was looking for a flat to move in and I found a perfect one via Thorgills. I need a help to set up all bills and Kat Felton (Senior Property Manager) helped me a lot. She is very polite, quick responding person who is ...
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Mar 02,2021
Mar 02,2021
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Kat Felton has been an excellent liason for my current flat which I am renting through Thorgills.
She has ensured that all my questions are answered and any issues resolved promptly.
I am very pleased with working with her. She also has a great personality ...
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Jan 29,2021
Jan 29,2021
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They deserve more than 5 stars! Great estate agents, with friendly and professional staff who treats all their clients with respect. I had the pleasure of dealing with them and I couldn’t be happier. Toby was amazing, he did everything he could to ensure we ...
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Dec 10,2020
Dec 10,2020
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I had an amazing experience with Thorgills - Amy and Andre helped me a lot through the process and they have been really helpful as I had so many issues with my previous agency. I can already tell this is a very professional and serious ...
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Dec 10,2020
Dec 10,2020
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I would highly recommend Thorgills very professional & efficient from valuation to completion. They kept me informed all through the journey & completed in the time frame they said it could be done in.
Excellent service, Excellent team.
Thank you.
Gary Cox...
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Sep 07,2020
Sep 07,2020
2
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I am a 51 year male and over many years I has rented several properties in three different countries. I have always had a wonderful relationship with my landlords and/or agents.
In 2019 I rented a property that was managed by Thorgills Brentford. In 2020 I became ...
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Sep 14, 2020
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I had a wonderful service from Amy love she was very professional and helpful in her work many thanks ...
Aug 17,2020
Aug 17,2020
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Just do not trust this agent to let your property. They have failed to discharge many of their obligations per our contract and as a direct result I am looking at a renovation bill that will likely top GBP 20K. I was offered GBP 300 as ...
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Jul 13,2020
Jul 13,2020
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Very helpful over the last few months when things have been pretty difficult. Ensuring everyone is up to date with developments and presenting creative ways forward....
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Jun 29,2020
Jun 29,2020
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I have worked with Thorgills for years and am impressed every time my property needs renting. they are pro-active in contacting me months before the tenancy is due to end, they always source strong tenants and every tenancy has seen me achieve improved terms....
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Jun 24,2020
Jun 24,2020
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Simply brilliant. The last few months have been so tough, but Thorgills attentive approach partnered with masses of experience ensured our sale proceeded....
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Jun 24,2020
Jun 24,2020
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I have worked with Thorgills for a number of years now. I have found them to be on the ball, always pro-active in sourcing new tenants, providing exceptional referencing and structuring suitbale rent increases that are fair to everybody.
Easily Brentford's best agent, perhaps thats ...
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May 20,2020
May 20,2020
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thanks to Rszvan Vizitiu for helping me find a perfect home!
because he really helped me a lot with the choice...
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thanks to Rszvan Vizitiu for helping me find a perfect home!
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Apr 27,2020
Apr 27,2020
1
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Awfull customer service skills ,very rude and arrogant staff. I advise all landlords and tenants to stay well away from using this company. They have no time for you, only your money! Disgusted with the level of service to say the least....
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Apr 14,2020
Apr 14,2020
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The team at Thorgills are second to none. It has been a pleasure working with Laura, Daniel and Alice. Would happily use them again....
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Mar 02,2020
Mar 02,2020
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I heard a lot of bad things about estate agent, but I must say from day one
Thorgills have been proactive with the sale of our property. Keeping us updated at every stage. Their professional, polite staff were so helpful especially Alice Madden who worked ...
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Feb 28,2020
Feb 28,2020
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Too much staff turnover that leads to poor and inappropriate communication. Poor customer service skills and inappropriate communication.
I will not utilize again. My tenant was not pleased as well ....
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Feb 24,2020
Feb 24,2020
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Thorgills acted for me in the sale of a property in Brentford. They had previously acted as the managing agents for three years while I rented out the property and were professional and effective. However they excelled themselves on the sales side. Despite a difficult ...
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Feb 13,2020
Feb 13,2020
1
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Arrogant picks.
I paid over 2k to let me property for a 2 year rental. The tenant left after 1 year and I moved back in, then after 2 years they sent me another 2k bill telling me I'm still letting it out. Entitled. After I told them ...
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Jan 09,2020
Jan 09,2020
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Good service and communication by Thorgills in the sale of our property in Brentford. Alice was particularly good at keeping us well informed through the process. Kat Felton also provided good service while it was being let....
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Jan 04,2020
Jan 04,2020
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Very good service on a short term let.
Very responsive and on time for appointments .
Flat was ready when promised and properly cleaned....
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Jan 03,2020
Jan 03,2020
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I have been working with Amy and the Property Management team for a number of years and they are always quick to respond and book in jobs. They are very efficient and always ready to help. I'd highly recommend Thorgills...
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Dec 30,2019
Dec 30,2019
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Very organised, very helpful and very friendly staff members.
Helped me find a beautiful property, in a nice area.
Happy with them so far....
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Dec 23,2019
Dec 23,2019
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Vito helped us. We had some up and downs but at the end of the day we got the job done....
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Dec 23,2019
Dec 23,2019
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Vito szoma is very professional and helpful.
he always arrives early and takes the time out to make sure he knows everything about the space he is showing.
Vito always takes time out to inform me of prospective viewings and company details, this helps me ...
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Dec 22,2019
Dec 22,2019
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Cant thank Amy enough for being so amazing, helpful and kind! I’ve had the best experience with Thorgills and would recommend you guys in a heartbeat.
A big thank you to Amy, Dan & the team and Merry Christmas!...
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Dec 21,2019
Dec 21,2019
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I have moved for the last couple of years quite a lot and dealt with different estate agencies. Thorgills was by far the best agency. They provide excellent, efficient and fast service. The staff is professional, very polite and friendly. I didn’t have to ...
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Dec 20,2019
Dec 20,2019
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Shoyab was very helpful and always kept us up to date throughout the whole process. He is extremely committed to his role, even doing a viewing on a SUNDAY! Thorgills have a gem as he is one of the most pleasant people I have dealt ...
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Dec 20,2019
Dec 20,2019
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Having experienced the customer service at Thorgills and how each individual staff members have supported me, I would recommend to anyone that they are a great bunch who listen, and most importantly friendly. Thank you Toby, Natasha and Dan....
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Haffeeza
Laura
Alice
Amy
Shoyab
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:09 AM 19/12/2019 by Henry Lane
Best Letting Agent in Brentford 
Best Letting Agent in Greater London South 
