95% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 08,2019
Dec 08,2019
0
people found
this helpful
this helpful
Excellent communication throughout the process, always advised when viewings booked and provided with feedback within a day or two. Continued to help throughout the sale process contacting solicitors to ensure the process completed in the agreed timescale.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
4th Jun 2022
reviewed by 'Disappointed'
16th Mar 2020
reviewed by 'Gerald'
4th Mar 2020
reviewed by 'Lobsang'
1st Mar 2020
reviewed by 'Bernie'
29th Feb 2020
reviewed by 'Amin'
Opening Hours
Address
Mortimers Estate Agents
82 King William Street
Blackburn
Lancashire
BB1 7DT
01254 662223
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 100% | £21,500 | £995,000 |
| Lettings | 100% | 99% | £360 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | 0 | 8 | 0 | 60 | 1 | 56 | 1 | 5 | 1 |
Areas covered
- BB1
- BB2
- BB3
- PR5
- PR6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Jun 04,2022
Jun 04,2022
0
people found
this helpful
this helpful
Received an offer to get a free evaluation, 3 estate agents were selected. Mortimers acknowledged the request within minutes via an email. Followed the links in the email and completed all information and booked date of evaluation. They did not turn up, contacted them, said the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2020
Jun 25,2020
0
people found
this helpful
this helpful
Mortimers estates agent in Blackburn is an amazing branch. The guys are super friendly, clear, consistent and professional. It was my first time buying and it was a smooth process. Joanne who dealt with my purchase was brilliant. She is super friendly, approachable, professional and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 16,2020
Mar 16,2020
0
people found
this helpful
this helpful
Dealt with Joanne at mortimors. She was brilliant conducting the purchase of my house . And can not praise her enough....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17, 2020
View all comments
(1)
Thank you Ged. It was an absolute pleasure and look forward to finding you another project soon! ...
Mar 04,2020
Mar 04,2020
0
people found
this helpful
this helpful
I recently bought a property through your agency, and to be quite honest the service was pretty good indeed. Your viewer Matthew was most helpful, and a first class negotiator. Joanne, in the office was great; possibly the best telephone manners I have ever encountered ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 06, 2020
View all comments
(2)
Good afternoon John,
I very much appreciate your kinds words and wish you all the best with your new home. It has been an absolute pleasure helping you with any questions and queries, good luck in your next chapter!
Kind regards,
Matt ...
Mar 01,2020
Mar 01,2020
0
people found
this helpful
this helpful
Office staff polite and courteous at all time’s. I do wonder if the initial valuation was too high. This may have led to a delay in selling and giving us a false sense of its market value....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02, 2020
View all comments
(1)
Hi Bernie, I am glad that we finally got there! Best wishes, Veda ...
Feb 29,2020
Feb 29,2020
0
people found
this helpful
this helpful
I am truly delighted by the service provided by Mortimers Estate Agents. They are true professionals. I was mainly in contact with Matt throughout my house purchase. Matt was amazing to deal with and I can only thank him from the bottom of my heart ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02, 2020
View all comments
(1)
Dear Mr Ismail,
Thank you very much for your kind words, much appreciated on behalf of me and the rest of the staff here at Blackburn. Hope you enjoy your new home, all the best for the future!
Kind regards,
Matt ...
Feb 28,2020
Feb 28,2020
0
people found
this helpful
this helpful
This is the 2nd time I have used Mortimers in quick succession and again I have found them to be friendly, efficient and professional. They produced very high quality sales particulars and I would not hesitate to recommend them or use them again in future, ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28, 2020
View all comments
(1)
Thank you Laura. May I wish you and your family every happiness in your new Ribble Valley home. Kind regards, Veda ...
Feb 22,2020
Feb 22,2020
0
people found
this helpful
this helpful
Very professional from the start. Excellent communicators keeping me informed and up to date throughout which took a lot of the stress away. Would recommend this team in a heartbeat!!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24, 2020
View all comments
(1)
Hi Helen, I am happy that we were able to make the process easier, and less stressful for you. Best wishes, Veda ...
Feb 15,2020
Feb 15,2020
0
people found
this helpful
this helpful
The team at Mortimers have be very helpful and reassuring from viewing the property to then finalizing the purchase and keeping me updated throughout. A big shout out to Veda at the Blackburn branch. She is such a lovely person and has been so understanding ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 17, 2020
View all comments
(1)
Hi Rizwan. I was so disappointed for you, that it didn't happen on Friday, as planned. It should all be plain sailing from this point on, and I look forward to handing over your keys, later. Veda ...
Feb 04,2020
Feb 04,2020
0
people found
this helpful
this helpful
Not one problem from Ben, Veda and the rest of the Mortimer staff.
Always got back to us on queries ad had a very good understanding of our needs....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21, 2020
View all comments
(1)
Hi Katrina, We thoroughly enjoyed helping you make the move and we hope you make as many happy memories in your new home as you have from the last. Best regards, Ben ...
Jan 09,2020
Jan 09,2020
0
people found
this helpful
this helpful
First time dealing with mortimers, Veda and Petrina had been very helpful throughout the process and kept me informed and dealt with my calls in a professional manner!
Thanks to Ben too for showing us around!
I would highly recommend mortimers to anyone without a ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 10, 2020
View all comments
(1)
Thank you for your review, Uzma. Hope you are settled in to your new home, and enjoying Blackburn! Veda ...
Dec 21,2019
Dec 21,2019
0
people found
this helpful
this helpful
Very friendly, approachable and helpful Estate Agents who guided me through the difficult process of selling my father's house following his passing. I can't recommend Mortimers enough. They were professional and courteous at all times....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 23, 2019
View all comments
(1)
Thank you, Laura. I am glad that we have been able to assist you through a difficult time. Best regards, Veda ...
Dec 17,2019
Dec 17,2019
0
people found
this helpful
this helpful
Mortimer's made the sale of my mother's property very smooth especially as I live some distance away! The marketing was efficient and a sale was achieved in a short space of time! At all times we were kept informed of progress with the sale! I ...
read full review
read full review
Comment on agent fees
I was happy with the set fee for the sale! In the past I have always paid a percentage fee! I think it was value for money!
Was this helpful?
Yes
Yes
Dec 18, 2019
View all comments
(1)
Thank you for your kind words and I'm very pleased you were happy with the service you received from my colleagues at the office. I hope you enjoy the festive period and we send our best wishes for the New Year. Kind regards, Ben. ...
Dec 12,2019
Dec 12,2019
0
people found
this helpful
this helpful
Absolutely fantastic service from start to finish!
The whole process of working with Ashley and Christine has been an absolute pleasure.
Buying and selling houses is never an easy or straight forward process but with Ashley's knowledge, experience and confidence made finding the right mortgage ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 10,2019
Dec 10,2019
0
people found
this helpful
this helpful
Our Mortgage advisor Ashley was great.
He found us a great product and was extremely flexible when it came to appointments.
He is clearly very knowledgeable and answered all of our questions.
No hard sell - just good advice.
I highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 08,2019
Dec 08,2019
0
people found
this helpful
this helpful
Excellent communication throughout the process, always advised when viewings booked and provided with feedback within a day or two. Continued to help throughout the sale process contacting solicitors to ensure the process completed in the agreed timescale....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09, 2019
View all comments
(1)
Dear Simon,
Thank you for your kind comments and I'm glad you were happy with the service you received from Veda and colleagues. We hope you and your family have a wonderful Christmas and New Year.
Kind regards, ...
Nov 28,2019
Nov 28,2019
0
people found
this helpful
this helpful
The staff were all very friendly and approachable and get me up to date with the whole process. They were very understanding and patient and remained professional throughout!...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02, 2019
View all comments
(1)
Many thanks for your comments. You, too, have had to work hard to push this sale through. You must be very relieved. Kind regards, Veda ...
Nov 22,2019
Nov 22,2019
0
people found
this helpful
this helpful
Very professional service keeping us informed along the way.Ben and Veda made the moving experience go very smoothly.I would recommend Mortimers very helpful and freindly service....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2019
View all comments
(1)
Thank you for choosing Mortimers to sell your property. May I wish you both well on your new life in Devon. Kind regards, Veda ...
Nov 19,2019
Nov 19,2019
0
people found
this helpful
this helpful
From the valuation through to the sale of the property we found all the staff at Mortimers very professional, friendly and helpful.
Petrina and Veda both kept us informed throughout the process and often used to chase the other agents to help things along. If ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2019
View all comments
(1)
Thank you Sandra. I hope that you and Steve have had a lovely, relaxing break. Veda ...
Nov 13,2019
Nov 13,2019
0
people found
this helpful
this helpful
Highly recommended, made buying our first home a stress free process. Fast to answer any questions and always friendly. Would use Mortimers again if we ever decide to move....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 13, 2019
View all comments
(1)
Hi Ashleigh, Thank you for your feedback. Good luck - I Hope that the property is fully ship-shape by the time your current tenancy expires. Veda ...
Nov 01,2019
Nov 01,2019
0
people found
this helpful
this helpful
I don't have any recent experience with other estate agents to compare Mortimers with, but I have been very satisfied with their whole service. Thank you Veda for keeping me updated throughout the process. I would recommend Mortimers to any prospective vendor....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 04, 2019
View all comments
(1)
Hi Anne, Thank you for providing feedback on our service. It is much appreciated. Best wishes, Veda ...
Oct 30,2019
Oct 30,2019
0
people found
this helpful
this helpful
Very helpful staff from start to finish. Very friendly, Any questions that you may have they'll be happy to help. Highly recommend!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01, 2019
View all comments
(1)
Hello Yasin, Thank you for your comments. I hope that your parents have got over the shock! Best wishes, Veda ...
Oct 28,2019
Oct 28,2019
0
people found
this helpful
this helpful
Friendly and easy to deal with.
Very helpful and responsive to requests.
Responded to any concerns very promptly and updated at every stage.
Arrange extra viewings as required, and provided a very good link with the vendor....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 28, 2019
View all comments
(1)
Hi Phil, Thank you very much for your comments. I hope that 'village life' suits you. Veda ...
Oct 28,2019
Oct 28,2019
0
people found
this helpful
this helpful
Very good communication throughout the process. Friendly and thorough staff who were always available to answer questions. I would highly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29, 2019
View all comments
(1)
Hello Craig. Thank you for your comments. May I wish every happiness to you and Lucy, in your new home (that beautiful tiled hallway is begging for a Christmas tree!) Veda ...
Oct 24,2019
Oct 24,2019
0
people found
this helpful
this helpful
I cannot fault the service I received from Ben & Veda (and initially Petrina) at Mortimers in Blackburn. From the outset they were very professional, friendly and approachable. They kept me up to date with proceedings and supported me when things became a little stressful.
PS ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01, 2019
View all comments
(1)
Hi Christine, Thank you for your kind words - we understand it can prove difficult at times and we are pleased we could assist you in your move. Wishing you the best for the future in your new home. Kind regards, Ben ...
Oct 20,2019
Oct 20,2019
0
people found
this helpful
this helpful
Excellent service. Provide exactly what you need and when you need it. Always kept in touch during the sale/purchasing process....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21, 2019
View all comments
(1)
Thank you for your feedback. I hope that you have many, many happy years in your new home. Veda ...
Oct 12,2019
Oct 12,2019
0
people found
this helpful
this helpful
My family and I have been absolutely delighted with the kindness and professionalism of the staff at Mortimers in Blackburn. We feel that we have been looked after throughout an exciting, and at times stressful, process and advised sensibly and calmly along the way. Thank ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12, 2019
View all comments
(1)
Hi Emma, I don't think that I have ever dealt with a chain like this one before! I would like to thank you for your patience and 'go with the flow' attitude, even though you may not have truly felt it at the time. I am so glad that you are already feeling 'at home' in your new property. Veda ...
Oct 03,2019
Oct 03,2019
0
people found
this helpful
this helpful
Very helpful could ring at anytime for information Ben Phillips and Veda banks were always there to help thank you for all your help....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 03, 2019
View all comments
(1)
Many thanks for your comments. We are always happy to help wherever we can. Best wishes to you both, Veda ...
Sep 30,2019
Sep 30,2019
0
people found
this helpful
this helpful
We purchased a property through Mortimer's on King William Street. Throughout the process, we dealt with Veda Banks, Petrina Jepson & Elliott Preston. Everyone has been so helpful and gone above & beyond what was expected of them. Since moving in to our new home, we have ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01, 2019
View all comments
(1)
Thank you for your comments. I hope that you'll both be very happy in your new home. Veda ...
Sep 28,2019
Sep 28,2019
0
people found
this helpful
this helpful
Veda Banks was a very good and helpful communicator. She handled all queries quickly, performed various things for me efficiently, such as getting some documents from the house and taking pictures to email. I was in hospital a lot of the time, and she had ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30, 2019
View all comments
(1)
Hi Ed, thank you for your comments. It is not always possible to put 'a face to a name', so I am grateful that you and your sister took the time to pop in the office to see me. All the best, Veda ...
Veda
(78)
Marianne
(8)
Deborah
(7)
Ashley
(5)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:08 PM 01/11/2017 by allAgents
Best Estate Agent in Blackburn 
Best Letting Agent in Blackburn 
Thank you for your kind comments and I'm glad you were happy with the service you received from Veda and colleagues. We hope you and your family have a wonderful Christmas and New Year.
Kind regards,