Dec 01,2019
Dec 01,2019
1
people found
this helpful
this helpful
These crooks delayed everything and made me sign the contract 7th of AUG! (While I was at work, around 5pm, and they were closing at 6pm). I didn't even have time to read the contract because I was at work and they were due to close. They put down deposit every month 8th, tenancy start 8th of Aug, tenancy ends 12th of Nov. WTF!? who starts an agreement on 8th and ends it on 12th???
You can almost never get through someone when you contact them via phone, "sorry it is not possible to connect this call as this mail box is full" message you hear almost all the time.
Half the time we get delayed response through emails.
You need to go to their office if you want something done!
SERVICE (3/5)
Their service is quite poor and shameful!
Delayed in presenting the contract, giving contract day before key.
Our room does not even have a lock! The admin was telling us we have to pay additional £45-50 to have a lock installed in the room!
Before moving in, we requested they clean the room, and remove furniture with moulds and provide a new bed. We moved in and room was not clean enough, one of the wardrobe still had garlic rubbish skins. The new bed was delivered to the wrong room and me and my wife had to move the new bed to our new rooms, they should have done this, not us breaking our backs!
They take your deposit and lie to you they put it in a deposit holding service. They spend your deposit and wait for next tenants to move in, then they use that tenant's deposit money to pay you back. According to their contract it takes up to 2months to refund your deposit.
We were delayed in handing the key back on vacant day (12th Nov), and these basta...s kept calling us they needed the key back. They talked as if we were the one holding the only key to that room. They have spare keys given to cleaners, and for their agents to come in and show people room viewings!
ROOM (2/5)
Renting a room WITHOUT locks! Meaning anyone can come into your room at anytime.
The flat also had a rat problem! They called an exterminator, and the guy did not even kill the rat.
Later we had a toilet leakage, apparently the rat ate the pipe in the toilet, which caused flooding in the toilet, absolutely disgusting!!! Poo stuck in the toilet, with horrible bad smell for weeks!
MOULDS everywhere!
Mould in the toilet/bathroom
mould in the kitchen
mould in kitchen cupboards.
A lot of broken fixtures! Bathroom broken fixtures!
After a month the maintenance manager actually came to fix some of the broken fixtures with the lazy cleaner. (cleaner is another story).
We already told Silverrooms to clean the mould, they gave excuse that maintenance has priority tasks....it has been 3 months, till we moved out nothing was done!
PRODUCT 1/5
Part of the monthly fee rent includes £20 cleaning fee.
Now this is the ridiculous part!
Apparently the cleaner comes and cleans the flat very few weeks, and cleaner gets paid weekly! (cleaner comes almost every 3 weeks or 2 weeks)
each tenants pays £20 added to their monthly rent.
There are 5 of us living in that flat, so the cleaner was earning £100 every WEEK for doing NOTHING!!!
The cleaner did a piss poor job, NOTHING was f**ng clean! Moulds everywhere, bathtube with stain, bathroom wall with stain, toilet seat still dirty. Was this what we paid for???
It took almost a month for Silverrooms to change that lazy basta**. Another cleaner came bringing her child to clean, this is illegal and silverrooms should be investigated for exploitation! Then the 3rd cleaner they brought Paul (deserves recognition), did an amazing job, he was doing the cleaning well!
because of me/wife complaint, Silverrooms refunded just £5 OFF our cleaning fee for 1 month.
The rat ate everyone's food, and my wife's £20 worth of food. Silverrooms refunded us £20 off our rent fee, which was cool.
Fridge was another problem we have just 1 small fridge freezer with 6 people living in the house. And another freezer, everyone found it difficult with fridge space, nothing was done for this.
Did I mention Silverrooms is also London Corporate Apartments ?
You can almost never get through someone when you contact them via phone, "sorry it is not possible to connect this call as this mail box is full" message you hear almost all the time.
Half the time we get delayed response through emails.
You need to go to their office if you want something done!
SERVICE (3/5)
Their service is quite poor and shameful!
Delayed in presenting the contract, giving contract day before key.
Our room does not even have a lock! The admin was telling us we have to pay additional £45-50 to have a lock installed in the room!
Before moving in, we requested they clean the room, and remove furniture with moulds and provide a new bed. We moved in and room was not clean enough, one of the wardrobe still had garlic rubbish skins. The new bed was delivered to the wrong room and me and my wife had to move the new bed to our new rooms, they should have done this, not us breaking our backs!
They take your deposit and lie to you they put it in a deposit holding service. They spend your deposit and wait for next tenants to move in, then they use that tenant's deposit money to pay you back. According to their contract it takes up to 2months to refund your deposit.
We were delayed in handing the key back on vacant day (12th Nov), and these basta...s kept calling us they needed the key back. They talked as if we were the one holding the only key to that room. They have spare keys given to cleaners, and for their agents to come in and show people room viewings!
ROOM (2/5)
Renting a room WITHOUT locks! Meaning anyone can come into your room at anytime.
The flat also had a rat problem! They called an exterminator, and the guy did not even kill the rat.
Later we had a toilet leakage, apparently the rat ate the pipe in the toilet, which caused flooding in the toilet, absolutely disgusting!!! Poo stuck in the toilet, with horrible bad smell for weeks!
MOULDS everywhere!
Mould in the toilet/bathroom
mould in the kitchen
mould in kitchen cupboards.
A lot of broken fixtures! Bathroom broken fixtures!
After a month the maintenance manager actually came to fix some of the broken fixtures with the lazy cleaner. (cleaner is another story).
We already told Silverrooms to clean the mould, they gave excuse that maintenance has priority tasks....it has been 3 months, till we moved out nothing was done!
PRODUCT 1/5
Part of the monthly fee rent includes £20 cleaning fee.
Now this is the ridiculous part!
Apparently the cleaner comes and cleans the flat very few weeks, and cleaner gets paid weekly! (cleaner comes almost every 3 weeks or 2 weeks)
each tenants pays £20 added to their monthly rent.
There are 5 of us living in that flat, so the cleaner was earning £100 every WEEK for doing NOTHING!!!
The cleaner did a piss poor job, NOTHING was f**ng clean! Moulds everywhere, bathtube with stain, bathroom wall with stain, toilet seat still dirty. Was this what we paid for???
It took almost a month for Silverrooms to change that lazy basta**. Another cleaner came bringing her child to clean, this is illegal and silverrooms should be investigated for exploitation! Then the 3rd cleaner they brought Paul (deserves recognition), did an amazing job, he was doing the cleaning well!
because of me/wife complaint, Silverrooms refunded just £5 OFF our cleaning fee for 1 month.
The rat ate everyone's food, and my wife's £20 worth of food. Silverrooms refunded us £20 off our rent fee, which was cool.
Fridge was another problem we have just 1 small fridge freezer with 6 people living in the house. And another freezer, everyone found it difficult with fridge space, nothing was done for this.
Did I mention Silverrooms is also London Corporate Apartments ?
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Latest Reviews
1st Dec 2021
reviewed by 'Bruno'
18th Nov 2020
reviewed by 'Lana'
18th Oct 2020
reviewed by 'Alessia'
23rd Jan 2020
reviewed by 'Daniel'
12th Jan 2020
reviewed by 'Cristina'
Opening Hours
Address
London Corporate Apartments
101 Greenfield Rd
Whitechapel,London
Greater London
E1 1EJ
020 7247 9591
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 11 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
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- Sales
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- Block Management
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- Conveyancing
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Dec 01,2021
Dec 01,2021
0
people found
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Since my first contact with the agency it has been a very friendly attentive staff helping me throughout. From an easy search for what I was looking for to the move in process was all smooth and trouble free. So far no issues in the ...
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Nov 18,2020
Nov 18,2020
0
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Had a good time at my cosy flat and made some great friends with my flatmates, I would recommend the team as they are genuinely caring and responsive....
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Oct 18,2020
Oct 18,2020
0
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Happy with my experience Had no complaints, good service and good property. Enjoyed with 3 others sharing a house.
Clean and refurbished property...
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Mar 03,2020
Mar 03,2020
0
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overall was good experience.
Had some issues at the property, (which is not uncommon in London) They were fixed swiftly after I reported it....
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Jan 23,2020
Jan 23,2020
5
people found
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this helpful
These guys are literal criminals preying on vulnerable people who have moved to London. If they have closed watch out for their previous owners opening more property businesses. I only got out of my contract by sending them all their illegal activities I found from ...
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Apr 20, 2020
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(1)
Hey Daniel
I'm writing to you in regards to your issues with 'Silverrooms', or 'London Corporate Apartments'. Could you please send me a message on 07894545719 to discuss as I am trying organise action against them.
Cheers ...
Jan 12,2020
Jan 12,2020
0
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this helpful
Very happy with the agency. I recommend to everyone. Honest and with integrity the best agency I met in London...
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Jan 04,2020
Jan 04,2020
0
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Honest and personal customer care, they are a cut above the rest. After vacated I received my deposit fast within a week!
Highly rated...
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Dec 29,2019
Dec 29,2019
0
people found
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this helpful
Enjoyed my stay. House is well looked after and response from agency is fast
thank you to everyone especially to Francesco...
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Dec 27,2019
Dec 27,2019
0
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Stayed 12 months with LCA.
Nice clean rooms and staff were genuine friendly,
Any issues were fixed fast by the maintenance team. No complaints...
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Dec 23,2019
Dec 23,2019
0
people found
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I had stayed in a room in Liverpool Street for just over a year. Had a nice experience, property was full furnished and good condition.
The agent was polite and kind....
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Dec 21,2019
Dec 21,2019
1
people found
this helpful
this helpful
Last year I moved to London and it was my first time ever renting a room. I met at the my agent at their office and he was amazing!
He helped me constantly throughout the process, everything was smooth. The room is perfect and my ...
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Comment on agent fees
Good
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Dec 19,2019
Dec 19,2019
0
people found
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Only had positive experience, they had been transparent and upfront throughout.
Had small normal issues as in any shared accommodation but had been dealt with efficiently.
New management took over the property I live in this year and they are also very efficient and give ...
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Dec 01,2019
Dec 01,2019
1
people found
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this helpful
These crooks delayed everything and made me sign the contract 7th of AUG! (While I was at work, around 5pm, and they were closing at 6pm). I didn't even have time to read the contract because I was at work and they were due to ...
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read full review
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May 14,2019
May 14,2019
3
people found
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So i have rent a room with them starting last year, Which before i have fill in the booking form the agent said that the contract will be a one year contract on a 6 month break clause and i ask i will be available to ...
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Comment on agent fees
the agent fee are a week of your rent
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Jan 02,2019
Jan 02,2019
10
people found
this helpful
this helpful
ABSOLUTELY THE WORST COMPANY IN LONDON!!!!!!!! If you're reading this and considering renting with LCA, DON'T!!!!!!!!! You're going to be lied to, ripped off, stressed out, pissed off and you will never get your bond money back!!! My wife and I made the mistake of ...
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Comment on agent fees
Terrible!
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May 22, 2019
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Same thoughts my brother, worst day in my life is caused by this "agency".. ...
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