75% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Nov 25,2019
Nov 25,2019
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this helpful
Excellent advice from the first discussion to completion. Without Andrew’s assistance and expertise, we would not have gone from accepting an offer to completion in 6 weeks. The rest of the team deserve equal praise. At Temme English, the customer really is King.
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Nov 26, 2019
Thanks very much for your review and kind comments.
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Latest Reviews
14th Jul 2020
reviewed by 'Tessa'
23rd May 2020
reviewed by 'Lester'
30th Jan 2020
reviewed by 'James'
29th Nov 2019
reviewed by 'Dave'
Opening Hours
Address
Temme English
1-7 Broadway House The Broadway
Wickford
Essex
SS11 7AD
01268 573 035
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £245,000 | £492,500 |
| Lettings | 100% | 50% | £700 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 4 | 0 | 1 | 0 | 0 | 0 |
Areas covered
- SS11
- Wickford
- SS12
- Wickford
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 14,2020
Jul 14,2020
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Buying my first home alone was a daunting prospect but I would like to say that Jamie at the Wickford Branch was fantastic and very patient especially during the pandemic months. We got there eventually and he was brilliant throughout. It was a lovely touch ...
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May 23,2020
May 23,2020
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Always willing to go the extra mile for customer satisfaction. always polite and friendly, nothing is too much trouble. :-)...
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Jan 30,2020
Jan 30,2020
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Steve English & Team made selling and helped us buy our new property,
advising on all aspects of our downsizing. we always recommend Temme English to friends who are going to sell or buy ....
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Dec 02,2019
Dec 02,2019
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Great team throughout. Steve with the experience he has in particular was always professional and honest which is mirrored, to his credit in the people he has recruited. The first step I'd take to sell a property again would be to contact these guys....
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Dec 02,2019
Dec 02,2019
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Very good communication without being overbearing. All staff pleasant and understanding. Also sent serious buyers. Would recommend them. Very good...
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Nov 29,2019
Nov 29,2019
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As a landlord I need to know that everything is managed properly. Temme English go the extra mile to ensure that my interests are taken care of properly and professionally....
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Comment on agent fees
Good lettings fee structure
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Nov 25,2019
Nov 25,2019
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people found
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Excellent advice from the first discussion to completion. Without Andrew’s assistance and expertise, we would not have gone from accepting an offer to completion in 6 weeks. The rest of the team deserve equal praise. At Temme English, the customer really is King....
read full review
read full review
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Nov 26, 2019
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Thanks very much for your review and kind comments. ...
Steve
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Jamie
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Last updated at 9:58 AM 02/10/2019 by heather heather
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Best Estate Agent in Wickford 
