100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
91% lettings fee satisfaction
Nov 22,2019
Nov 22,2019
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Excellent customer service and very polite. Great service so far from Anistenhomes - had a really good experience with consistent communication.
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Nov 22, 2019
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25th Oct 2023
reviewed by 'Mary Tierney'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £350,000 | £350,000 |
| Lettings | 92% | 91% | £950 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 46 | 4 | 36 | 6 | 2 | 0 | 0 | 0 | 6 | 0 |
Areas covered
- IG3
- Chigwell
- Gants Hill
- Goodmayes
- Seven Kings
- Newbury Park
- Dagenham
- Seven Kings
- Barking
- Dagenham
- IG11
- Gants Hill
- RM8
- Newbury Park
- RM10
- IG11
- RM9
- RM10
- Newham
- RM8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Jul 08,2022
Jul 08,2022
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Stunning and out standing response....👍
Best ability of solving the problem...
Job involvement along with time management.
Quick response upon interest of clients.....
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Mar 14, 2023
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Thank you Syed for your kind words and we really appreciate your support. ...
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Apr 20,2022
Apr 20,2022
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As a landlord, I can state that I have had superb service to date and have had a positive experience with this company. No problems with payments, my properties are well-managed, and the staff are always friendly, especially Anita and Nus, who have worked there ...
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Apr 20, 2022
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Its been a pleasure dealing with you and we would like to thank you for your continued custom ...
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Oct 14,2021
Oct 14,2021
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In all the dealing I have had with Anistenhomes, Nusrat has always taken the time to take my calls or have always called back and responded to my e mails.
Akeel is another strong professional member of Anistenhomes team who will keep me informed and ...
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Aug 25,2022
Aug 25,2022
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They are very professional and honest
I was looking for property they helped with everything
I will recommend everyone to use
Special Abdul...
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Mar 14, 2023
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Thank you, for your feedback on services received and we really appreciate your support. ...
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Oct 16,2021
Oct 16,2021
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As a landlord we have used Anistenhomes to manage our properties for several years.The service they provide is professional, reliable and responsive. Thank you Anita and everyone at Anistenhomes....
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Oct 16, 2021
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Thank you Mr SIngh for your kind words and we really appreciate your support. ...
Oct 25,2023
Oct 25,2023
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Nusrat Wazir was the first person I saw when I entered the office of Anistenhomes for the first time. I had been to many estate agents before but I'd never met anyone as professional as Mrs Wazir and she put me at ease straight away. ...
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Oct 26, 2023
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Thank you Mary, for the 5* review and kind words, it is always a pleasure working with you.
We truly appreciate your feedback on our services and look forward to many more years of managing your properties.
Warm Regards
Customer Relations Team ...
Oct 18,2023
Oct 18,2023
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Since I moved into this house four years ago, she’s been my inspector and I couldn’t have asked for anyone better. The service is amazing and very shes understanding. She listened to my problems and dealt with it instantly. I have had no ...
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Oct 19, 2023
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Dear Fatima, Thank you for your review, we are pleased to hear you are happy with our services, we aim to continue working with you in the near future.
Warm Regards
Customer Relations Team ...
Oct 13,2023
Oct 13,2023
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Thank you annisten home for finding the home to rent. Thank you akeel and poonam for helping us in every steps and hope it would still continue....
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Oct 13, 2023
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Dear Bibek,
We truly appreciate your 5* review on services you have received from us to date. We value your feedback and look forward to many more years of servicing your tenancy.
Kind Regards Customer Relations Team ...
Oct 12,2023
Oct 12,2023
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Excellent and prompt service support by Poonam. Fully Satisfied with cooperation and support....
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Oct 12, 2023
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Dear Yasir, Thank you for your 5* star review, we are so pleased you are happy with the services from Poonam and We value your feedback and we look forward to working with you.
Thank you for leaving a 5-star review for our Property Manager Poonam. It is great to know your satisfaction in the dealings you have had with Anistenhomes thus far.
Warmest Regards
Anistenhomes ...
“When you are gQuick Sale that saved me from the receiversoing through challenges, you ne......”
Aug 01,2023
Aug 01,2023
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When you are going through challenges, you need to deal with very patient and understanding people. We had dealings with Anistenhomes before the passing of my husband ( managing our property) and then after as I had to sell it. The services rendered were excellent and ...
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Aug 01, 2023
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Dearest Susan,
Thank you for inviting Anistenhomes to be part of your journey.
We’re glad you’ve felt complete support from our Sales and Property Management staff during your toughest hours and greatly appreciate the lovely review you have left for both Akeel and Fariha.
We wish you all the best in future endeavours and our doors are open should you require further assistance in the future.
Warm Regards
Customer Relations Team ...
Jul 26,2023
Jul 26,2023
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I'm ayeshah Gracey tenant of anistenhomes.let i start my review like this from I have been renting property anistenhomes is the best i ever comes across such as one of there staff Akeel he is the best agent I have ever seen he is ...
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Jul 26, 2023
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Dear Ayeshah,
Thank you for the 5* review on your overall experience within us and in particular for acknowledging Akeel, who you have been working closely with.
We value your feedback and look forward to many more years of servicing your tenancy.
Kind Regards Customer Relations Team ...
Jul 18,2023
Jul 18,2023
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With regards to Fariha Choudruy who assisted fantastically with regards to a boiler replacement at one of my properties. Fariha kept me informed, negotiated a great price and got the work done efficiently and at speed.
Would wish this occurs often.
Regards
Bhaskar Tailor...
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Jul 18, 2023
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Dear Mr Tailor,
It has been a pleasure managing your properties in the few short months I have been employed at Anistenhomes as a Property Manager. Thank you for the lovely comments and the surprise review. Truly appreciated! Looking forward to servicing your agreements for the longevity.
Warmest Regards!
Fariha ...
Apr 06,2023
Apr 06,2023
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I have been a landlord with Anistenhomes for a very long time.
Great service 👏
My main dealings have been with Nuz and Poonam, great ladies and professional....
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Mar 22,2023
Mar 22,2023
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Whenever I need support about any issue, always I had Quick response and Excellent out put.
Staff is very understanding and helpful.
Specially Madam Poonam, and Madam Nusrat and Mr. Abdul, always not leaving any stone unturned.
Immense appreciation for these staff member.
Regards...
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Mar 22,2023
Mar 22,2023
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I Mohammed imran khan have started work as handyman with anistonhomes in April 2022, poonam found me on gumtree ad, since working for anistonhomes mostly my interactions are with poonam. Poonam is very professional in her work. She always talks respectfully and takecare of her tradesmen. ...
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Mar 22, 2023
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Thank you Imran, your comments are appreciated. ...
Mar 21,2023
Mar 21,2023
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Had no hot water or heating reported straight away spoke to Poonam who dealt with my query quick and effectively she also has very good communication skills as she took her time out to give me a call back to see if everything was OK ...
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Mar 21,2023
Mar 21,2023
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Exceptionally helpful, friendly and trustworthy. They are very hands on and include you in the process. I am happy to entrust them with my property....
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Mar 21,2023
Mar 21,2023
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Poonam has always been very helpful and understanding in her approach and handling of any issues which arise. She is definitely a gem and it is always a pleasure to deal with her....
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Mar 16,2023
Mar 16,2023
1
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I have worked with Anisten for many years and it is a brilliant company. All staff work hard to satisfactorily resolve issues but in particular Anita and Nus who are both gems....
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Mar 15,2023
Mar 15,2023
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As a landlord I can confirm that I have had a very good service from them. Payments have been promptly received and issues dealt with in a swift manner. Nusrat has been exceptionally helpful in dealing with issues.
I would recommend them to friends and ...
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Mar 13,2023
Mar 13,2023
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Their service is unprofessional, fake , dishonest, and full of lies, cannot be trusted, stay away.
They need to be shut down.
So many people are complaining about their lies and dishonest service....
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Mar 15, 2023
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Dear Dulhan,
We are sorry to hear your comments. In order to investigate your review further, we have tried to locate you on our system(s), however, unfortunately have not been able to find your details via information provided. I would like to invite you to e-mail us with any further detail or comments about your experience to [email protected] so that we can look into this further. Kind regards,
Customer Relations Team ...
Jul 08,2022
Jul 08,2022
0
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Have had numerous phone calls from these ive only been in the property since 15th january first month they took the rent twice bank reclaimed as it put me into financial difficulty they denyed they used my card details online to take the money and ...
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Jul 25, 2022
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Dear Danielle,
We are sorry to hear your comments.
After reviewing the case file, we would like to start by reminding you that when you first raised concerns about an overpayment of rent/ funds in 2018, we sincerely apologised for any inconvenience this may have caused you. Your concerns were promptly addressed, and you received a full refund of any overpayment of rent. As a staff member informed you, this problem was not the result of Anistenhomes failure on providing a service or negle ...
Mar 24,2022
Mar 24,2022
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Akeel’s service was impeccable. He was really understanding, informative and helped me move in asap! I can’t thank Akeel enough!...
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Oct 16,2021
Oct 16,2021
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Anistenhomes deserves praise for their outstanding customer service. They've been managing my uncle's properties for several years, and they came highly recommended. I met their manager, Anita, who is a very professional & humble lady, offered me a personal service and took the time to answer ...
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Oct 09,2021
Oct 09,2021
2
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Absolutely appalling service. Please do not use this agent. They do not respond and you will be left constantly chasing up your fees. You will be left waiting weeks for a response. They will find ways of charging you throughout the year i was left ...
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Sep 13,2021
Sep 13,2021
1
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Scam agency
Stay clear
They steal landlords rent and do not pay it
They overcharge for any work
Rip off agency
Their contract terms are a complete scam
DO NOT USE
Scam agency
Stay clear
They steal landlords rent and do not pay it
They ...
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Aug 16,2021
Aug 16,2021
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Skilled service at its best! I am very pleased with how well my properties is being managed, and feel secure that my properties are in safe hands. Highly recommended to all the landlords and clients?...
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Jul 27,2021
Jul 27,2021
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I am please to use Anistenhomes and they have a great service from start to finish. i recommend this agency to everyone. I had a great experience from Akeel, Nusrat and Jenny....
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Jul 27, 2021
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Thank you for your kind words. Its been a pleasure working with you and we wish you all the best. ...
Jul 17,2021
Jul 17,2021
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Great Service, Great Staff. I'll surely recommend their services to anyone who requires such. All good professionals, ready to listen and assist....
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Jul 19, 2021
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Thank you for you 5 star review we appreciate the support. ...
Jul 12,2021
Jul 12,2021
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Never used a Property Agent before however I've been dealing with Nusrat Wazir, regarding a rental property, her service has been very professional & she's been there for guidance in every step of the process. I would recommend Anistenhomes to everyone....
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Jul 12, 2021
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Dear Anthony, Thank you for 5 star rating we appreciate your support and look forward to working with you. ...
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Anita
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Last updated at 2:38 PM 01/11/2017 by allAgents
Best Letting Agent in Seven Kings 
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