Preston Branch, Prenton, CH42
4/5, 10 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“The only negative item that needs to be shared is ......”

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Nov 13,2012
Minithumbup
By: 'I'
Nov 13,2012
2 people found
this helpful
The only negative item that needs to be shared is about the setting of the initial price and therefore expectations. Ray said that the house was worth £200k and it sold for less than £133k. Even I reduced the initial £200K to £175K. I accept that the market moves but I think we are talking 5% i.e. £10k not 30% plus. Using new poto's, floor plans and Internet marketing certainly must help the sale and the office is in the main highway. I think it is true that buyers are using the technology more and more and therefore estate agents must do the same. Idea instead of paper sheets in the windows how about digital photo or video presentations???
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By: Alex Wilkinson
Nov 13, 2012
Thank you for your feedback which has been noted. When you property first came on the market with us it was a more boyant market which was why it was valued at £200k. We discussed the value on your property in a meeting and it was decided that the new asking price was a more realistic valuation in the climate. Once a sale was agreed it was actually the surveyor that valued the property at under £133k due to remedial works that needed carring out, this is obviously something that is unknown to us or Rea when any valuation is initally placed on a property as we are not RICS qualified surveyors.
We do offer video presentations and all our properties are showcased on whitegates.tv but this is something that has been implimented since your property sold so you were unable to take advantage of these marketing tools. It was a pleasure dealing with yourself and the sale of your property and I hope we can help you again sometime in the future. Dont get to hot out there ;) Alex

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Latest Reviews

View all Reviews 10
8th Apr 2017
reviewed by 'Eileen'
“Well where can i begin!!! Sold a flat through Whitrgates and my head was pickled it was going to be ......”
14th Dec 2012
reviewed by 'gd86'
“Ali was really helpful and informative and the move was straightforward as a result.Based on this experience i would ......”
13th Nov 2012
reviewed by 'I'
“The only negative item that needs to be shared is about the setting of the initial price and therefore expectations. ......”
8th Nov 2012
reviewed by 'Linda'
“I would like to thank both Rachael & Ray for their help in selling my property. Firstly to Ray who took ......”
29th Oct 2012
reviewed by 'Dawn'
“Tried in vain to purchase property over a 2 week period. There were long delays before I had any response to ......”
14th Jun 2012
reviewed by 'Kate'
“I find Alison and Rea to be very professional in their approach to lettings management and always provide excellent advice ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Whitegates Estate Agents
324 Woodchurch Road
Prenton
Wirral
CH42 8PQ
0151 608 2325

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 100% 99% £300 £300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 0 2 0 1 0 1 2
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“Well where can i begin!!! Sold a flat through Whitrgates ......”

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Apr 08,2017
Minithumbup
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Jess
By: 'Eileen'
Apr 08,2017
0 people found
this helpful
Well where can i begin!!! Sold a flat through Whitrgates and my head was pickled it was going to be sold then rented but then sold, with the experienced staff within Whitegates which was mainly Jess but also Darren(miss you) Yvonne ,Anna, Sarah and ...
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Comment on agent fees
You know what your paying before you start so your choice, personally it's fair and average price.
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“Ali was really helpful and informative and the move was ......”

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Dec 14,2012
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Alison
By: 'gd86'
Dec 14,2012
1 people found
this helpful
Ali was really helpful and informative and the move was straightforward as a result. Based on this experience i would certainly use whitegates again gd...
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By: Alex
Dec 14, 2012
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Thank you so much for taking the time to leave a review of the service you received from Whitegates Prenton & our staff, your comments will be fed back to staff, it is very much appreciated. Thank you Alex ...

“The only negative item that needs to be shared is ......”

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Nov 13,2012
Minithumbup
By: 'I'
Nov 13,2012
2 people found
this helpful
The only negative item that needs to be shared is about the setting of the initial price and therefore expectations. Ray said that the house was worth £200k and it sold for less than £133k. Even I reduced the initial £200K to £175K. I accept ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Alex Wilkinson
Nov 13, 2012
View all comments (1)
Thank you for your feedback which has been noted. When you property first came on the market with us it was a more boyant market which was why it was valued at £200k. We discussed the value on your property in a meeting and it was decided that the new asking price was a more realistic valuation in the climate. Once a sale was agreed it was actually the surveyor that valued the property at under £133k due to remedial works that needed carring out, this is obviously something that is unknown ...

“I would like to thank both Rachael & Ray for their ......”

Share on :
Nov 08,2012
Minithumbup
By: 'Linda'
Nov 08,2012
3 people found
this helpful
I would like to thank both Rachael & Ray for their help in selling my property. Firstly to Ray who took some great photos of the house and his advice and guidance when valuing the property. Also his willingness to negotiate selling fees. Rachael regularly contacts ...
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By: Alex Wilkinson
Nov 13, 2012
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Afternoon Linda thank you very much for your feedback which has been given to the staff concerned. As always we are extremely happy to help and we are available for you anytime with any questions, queries or concerns you may have and we look forward to speaking with you soon. :) Alex ...

“Tried in vain to purchase property over a 2 week period. ......”

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Oct 29,2012
Minithumbdown
By: 'Dawn'
Oct 29,2012
0 people found
this helpful
Tried in vain to purchase property over a 2 week period. There were long delays before I had any response to my offers. A courtesy call would have been nice. I only received a call when a higher offer was conveniently made. When i increased my ...
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What agent could do to change your mind?
Better communication. Better customer service and customer care.
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By: shawel
Jan 14, 2013
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Alex Wilkinson's reply has been very useful at balancing the orginal review. ...

“I find Alison and Rea to be very professional in ......”

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Jun 14,2012
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Alison
By: 'Kate'
Jun 14,2012
2 people found
this helpful
I find Alison and Rea to be very professional in their approach to lettings management and always provide excellent advice and support with regards to renting my property. It has been a pleasure to work with them and I would definitely highly recommed them to ...
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By: Alex Wilkinson
Jun 25, 2012
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Hello Kate thank you so much for your review and it will be a pleasure to deal with you again in the future. If you need anything else please do not hesitate to contact one of our team. Kind Regards Alex ...

“Whitegates Prenton arranged our initial viewing of the property quickly ......”

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May 15,2012
Minithumbup
By: 'Jo'
May 15,2012
2 people found
this helpful
Whitegates Prenton arranged our initial viewing of the property quickly and at a time convenient to ourselves. Our offer was accepted, we were in a position to move in immediately and we were egger to progress things quickly. However, due to unfortunate circumstances the process ...
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By: whitegatesprenton
May 28, 2012
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Thank you very much for your feedback it was a pleasure dealing with the purchase of new property with you. ...

“Used Whitegates in Prenton to sell my property. They were ......”

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Mar 08,2012
Minithumbup
By: 'Eatonfield'
Mar 08,2012
1 people found
this helpful
Used Whitegates in Prenton to sell my property. They were quick to come out and gave me a realistic valuation. At the time they did not do floor plans but I have since noticed that they do now, the staff were very helpful and kept ...
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By: WhitegatesPrenton
Mar 09, 2012
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Thank You for your kind review, we look forward to dealing with you again soon. Alex ...

“The staff at Whitegates Prenton were very helpful in finding ......”

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Mar 01,2012
Minithumbup
By: 'Iamthestig'
Mar 01,2012
2 people found
this helpful
The staff at Whitegates Prenton were very helpful in finding me a rented flat. Alison was very nice and easy to deal with & the process was extremley quick and painless. Should I need to move again I would not rent a property that Whitegates would ...
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By: WhitegatesPrenton
Mar 09, 2012
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Thank You for your review & I am very glad you were happy with the service Alison provided to you. Thanks Alex ...

“Firstly I want to state that this was the Bradford ......”

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Dec 31,2007
Minithumbdown
By: 'Unhappy'
Dec 31,2007
1 people found
this helpful
Firstly I want to state that this was the Bradford branch and that I'll also be writing a bad report about Dacre's, WH Brown's and Renton's. All Estate Agents are rubbish, they don't send information to prospective buyers, don't accompany viewings, don't relay offers, and ...
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By: avin
Jul 26, 2011
View all comments (2)
for the past 12 years I have been renting through many different estate/letting agents, but I have never had any problems with any of them but whitegates branch in Bradford. renting a small 2 bed semi detached house on 55 Salisbury road, frizinghall in bradford. rented the place for 6 months, but as I was ill, most of the 6 months I lived with my parents. when I moved out I cleaned all over the property i returned the house in same condition as before moving in. I did damage 1 bedroom door and ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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