100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Nov 04,2019
Nov 04,2019
1
people found
this helpful
this helpful
We moved into a dirty property, with overgrown weeds, damage from the previous tenants and no property condition report until we demanded one, which turned out to be utterly incorrect.
Several weeks after moving in, we still haven't had issues sorted out and when I tried escalating the issues through Dexters, I received a pointless brush-off email from customer services letting me know that my concerns had been heard and that the property managers were onto it.
It is quite clear that the landlord isn't aware that their money is being squandered by this pointless agency.
Several weeks after moving in, we still haven't had issues sorted out and when I tried escalating the issues through Dexters, I received a pointless brush-off email from customer services letting me know that my concerns had been heard and that the property managers were onto it.
It is quite clear that the landlord isn't aware that their money is being squandered by this pointless agency.
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Dec 01, 2020
Dear Le Heath, I am concerned to read your review and would like to look into this further for you. I have been unable to locate you on our database, so if you could please email me at [email protected] with further information. Kind regards, Sarah Tranter
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Latest Reviews
9th Apr 2018
reviewed by 'Lucy'
24th Apr 2017
reviewed by 'Jon'
12th Dec 2016
reviewed by 'Kellie'
Opening Hours
Address
Dexters
176 Putney High Street
Putney,London
Greater London
SW15 1RS
020 8789 9999, 020 8789 9090
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £410,000 | £410,000 |
| Lettings | 100% | 50% | £1,100 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 2 | 1 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 04,2019
Nov 04,2019
1
people found
this helpful
this helpful
We moved into a dirty property, with overgrown weeds, damage from the previous tenants and no property condition report until we demanded one, which turned out to be utterly incorrect.
Several weeks after moving in, we still haven't had issues sorted out and when I ...
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read full review
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Yes
Dec 01, 2020
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(1)
Dear Le Heath, I am concerned to read your review and would like to look into this further for you. I have been unable to locate you on our database, so if you could please email me at [email protected] with further information. Kind regards, Sarah Tranter ...
Oct 09,2019
Oct 09,2019
0
people found
this helpful
this helpful
Absolutely amazing service, super impressed with both the sales and lettings department. Informative as well as being proactive and acting with our best interest. Dom & Harry in sales and Liz in lettings have made our experience with Dexter's enjoyable and stress free Whilst achieving a ...
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Apr 09,2018
Apr 09,2018
0
people found
this helpful
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We used the Putney office to help us a find a flat in the area. From initially phoning the office, then 2 separate viewings and the landlord approving us, was only a couple of days so a quick turnaround. After viewing other flats and looking at ...
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Apr 12, 2018
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(1)
Dear Lucy,
We appreciate you taking the time to submit your review regarding the service you received from our Putney Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future.
Kind regards,
Marilyn
Head of Customer Relations ...
Nov 30,2017
Nov 30,2017
0
people found
this helpful
this helpful
Paula manages my flat in Roehampton Lane very competently and with diligence. She is very thorough and replies to emails with haste....
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Comment on agent fees
Good
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Dec 07, 2017
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(1)
Dear Ian,
We are delighted to read that our Putney Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review.
We wish you all the best for the future.
Kind regards,
Marilyn Head of Customer Relations ...
Apr 24,2017
Apr 24,2017
30
people found
this helpful
this helpful
If you want competent and responsive property managers do NOT sign up to this agent.
I had an issue where a nuisance vehicle was parked in my private bay thus leading me to pay for parking elsewhere.
I asked one of the prop managers for ...
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Jun 02, 2017
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The issue had already been resolved so what further is there to do? As if that wan't enough, on Friday evening the 26th of May our boiler packed up. Now we rang on Saturday morning and was told that they will only send a plumber out if another flat in the same block had an issue, failing that call back on Tuesday (of course noone was sent out at the weekend), phoned on Tuesday, they sent someone around who couldn't fix the issue, someone then came on Thursday (different guy) and still could not ...
Dec 12,2016
Dec 12,2016
0
people found
this helpful
this helpful
The staff at Putney branch were polite and courteous. They always got back to me in good time, and explained everything. They also helped to move the purchasing of the property quickly....
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Comment on agent fees
The Agent's Fees were good - not extortionate - very fair.
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Dec 19, 2016
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Dear Kellie,
Thank you for taking the time to leave your review regarding the purchase of your property through our Putney Office.
We pride ourselves on delivering a five star service and I am delighted to read that the Putney team achieved this.
Feedback is very important to us and it is always nice to read about happy customers.
Kind regards,
Marilyn Head of Customer Relations. ...
Jan 18,2016
Jan 18,2016
59
people found
this helpful
this helpful
Would not touch Dexters with a 10 foot barge pole as they ignore basic letting regulations and safety standards when it comes to electrical regulations they feel they are above the law. their agencies fees are utterly rediculas and their whole proecess is dodgy at best ...
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Comment on agent fees
terrible
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Feb 18, 2016
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follow up from the above they issue invalid section 21s ie not providing deposit protection scheme information before issuing the section 21 and is used in a response about many outstanding repairs. dating back nearly two years.
They have desecrated every letting law in the book and feel a person not named on the AST as solid for not doing electrical safety checks. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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