0% sales valuation accuracy
0% sales fee satisfaction
Oct 18,2019
Oct 18,2019
5
people found
this helpful
this helpful
Abhorrent service received over the past two days with Didsbury branch of Julian Wadden. Attended a viewing of a property which was really nice, perfectly suited my needs. Called the office to put down a deposit before even leaving the property, only to be told that someone else had considered putting a deposit down already (?), so they asked for further details (about my job, income, living arrangements) and said that they would contact the landlord immediately to see what they wished to do. During this call, I reiterated the time pressure I was under due to my job situation and making a deposit on another property. I did not hear back for over 3 hours (5:20pm). Apparently the landlord wanted to go with the other viewer as they would agree to a longer contract than I would - fair enough, that’s fine I thought. Then I was told however, that they could not get in contact with the other viewer so offered me the chance to have a call back at 9am the following day, and if the other viewer did not get in touch by then, then I would be able to pay the deposit and secure the property. 10:30am comes, no contact. I call several times throughout the day only to be told the agent’s ‘out of the office’, ‘in a meeting’, ‘at a viewing’. Finally at 3pm I am able to speak to the agent, to be told that the other viewer had paid their deposit the previous night. After all this run around, I have missed out on two other properties and will now be delayed starting my new job. Whilst trying to explain my displeasure with this agent’s service on the phone, I am interrupted to be told that there are other properties available and they would be happy to show me these! No thank you. No excuse for not taking 30 seconds to make a phone call and let me know! Very poor service.
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Latest Reviews
20th Jun 2022
reviewed by 'Alexande Butler'
18th Oct 2019
reviewed by 'Chloe'
20th May 2019
reviewed by 'Nitahappytenant'
Opening Hours
Address
Julian Wadden
764b Wilmslow Road
Didsbury
Greater Manchester
M20 2DR
0161 434 4311
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- M20
- M14 6
- M19 1
- M19 2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 20,2022
Jun 20,2022
1
people found
this helpful
this helpful
Charging us rent for a house we could not live in.
They removed the bathroom, and still took rent for a place we couldn't even have the dignity of using a toilet in!
Frequent walk ins, repeatedly visited by the landlord and by letting agents ...
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Oct 18,2019
Oct 18,2019
5
people found
this helpful
this helpful
Abhorrent service received over the past two days with Didsbury branch of Julian Wadden. Attended a viewing of a property which was really nice, perfectly suited my needs. Called the office to put down a deposit before even leaving the property, only to be told ...
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May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Not only do they have the audacity to charge 60% of the rent as their fee(!!) But they do absolutely nothing to earn it. Useless and lazy and incompetent. Letting agent knew nothing about the property. The management company sits at their computer answering emails but ...
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Comment on agent fees
Horrendously overpriced
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Aug 09,2017
Aug 09,2017
0
people found
this helpful
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Great service from this estate agent. Highly recommend Julian wadden . My tenancy was handled professionally from start to finish. Thanks for making my experience a positive one...
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Comment on agent fees
Reasonable fees.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:13 PM 27/03/2017 by Alex Hyde
