100% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
Oct 07,2019
Oct 07,2019
5
people found
this helpful
this helpful
We rented a 4 bed property in Eastbourne, when we moved in the kitchen was disgusting and paintwork was worn and tired. We complained and got some money for cleaning ourselves. Throughout the rental there was a complete lack of communication especially from the manager. We have now rented another property a few doors down just to get away from them. We have just received our checkout report from Leaders and from what we can see we are getting charged £588 for cleaning a few small areas of dust!!!! We wanted to prove a point when we left and had the carpets professionally cleaned and had cleaners in to do the kitchen, bathrooms and living areas. We hovered the bedrooms!!!! Avoid at all costs, we are now renting through another company in the same block and they have been perfect so far.
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Latest Reviews
24th Feb 2020
reviewed by 'Richard'
7th Oct 2019
reviewed by 'Peter'
17th Jun 2019
reviewed by 'Bimini'
31st Jan 2019
reviewed by 'Diamond'
Opening Hours
Address
Leaders
3B Harbour Quay,Sovereign Harbour
Eastbourne
East Sussex
BN23 5QF
01323 769769
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 100% | 67% | £850 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 24,2020
Feb 24,2020
0
people found
this helpful
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Nikki Kirk and her team have always provided us with excellent and efficient service - as well as being a happy and a generally a well co-ordinated team. A real pleasure to work with Nikki over the many years that she has handled the rental ...
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Oct 07,2019
Oct 07,2019
5
people found
this helpful
this helpful
We rented a 4 bed property in Eastbourne, when we moved in the kitchen was disgusting and paintwork was worn and tired. We complained and got some money for cleaning ourselves. Throughout the rental there was a complete lack of communication especially from the manager. We ...
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Jun 17,2019
Jun 17,2019
0
people found
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Nikki Kirk has looked after the rentals for our flat for many years now and we cannot fault her service and that of her team. From time to time we all experience naughty tenants and when this occurs, it can be very distressing, but with ...
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Comment on agent fees
Excellent value
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Jan 31,2019
Jan 31,2019
0
people found
this helpful
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Had an leak in our rented appartment. Leaders very helpful and efficient in dealing with the problem.
Found all members of the team to be very professional. A real bonus especially for landlords living overseas....
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Comment on agent fees
Could be lower. We have another property which is fully managed at a lower fee. We dont get charged for renewal of lease of tenants
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
