94% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 06,2012
Nov 06,2012
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Saleboards was recommended to me by a friend and I asked them to value our property along with another well known estate agent. I found Jonathan Newall, who conducted the valuation, to be down to earth and practical and a stark contrast to the other agent who I felt would have said anything to get my business. Once the property was online we started to get viewings. These were always accompanied by Tom unless by prior arrangement and we were always called with feedback. This surprised me as we were viewing properties ourselves and even though we viewed one property twice, we were never contacted for feedback. I felt sorry for the vendor having such a poor agent! During the viewings we discussed and tweaked the photographs and details to show our property in the best light which was never too much trouble. We received an offer and we entered negotiations through to instructing the sale and we also instructed a purchase on a property. We had alot of unforeseen difficulties with our purchase which Jonathan and Kate were always available to talk through with me even though this was not really part of their sale. Eventually we had to pull out of our purchase and Kate was excellent maintaining contact with our buyers and coming to an agreement on time frame. They kept in regular contact as we searched for another property but it came to a point where we realised we just could not find anything to suit us. Again both Kate and Jonathan were always at the end of the phone when we needed to chat through things even though I am sure they could see they were going to lose the sale. In the end we had to pull out and have decided stay put and extend our property. Again Jonathan advised on spend budgets so that we did not put more money into the property that we would not eventually get back through a future sale. Saleboards are not your typical estate agent, they do not give the usual sales talk and they do not try to coerce you into an agreement. Although we still live in the same house, I had a really good experience with them. They were with us every step of the way, reducing the usual stress and worry normally associated with selling a property. Friends who were selling at the same time with a different agent did not have the same experience as us and were sorry that Saleboards does not operate in their area as they would have changed. I recommend this agent to all my friends and colleagues as their service is amazing.
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Latest Reviews
7th Jul 2021
reviewed by 'MeganCox'
25th Oct 2019
reviewed by 'Christine'
21st Dec 2018
reviewed by 'Very'
30th Nov 2018
reviewed by 'F'
1st Nov 2018
reviewed by 'Ros'
Opening Hours
Address
Southgate Estates
51 South Street
Exeter
Devon
EX1 1EE
01392 207444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £128,000 | £620,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 55 | 0 | 16 | 1 | 1 | 0 |
Areas covered
- EX1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jul 07,2021
Jul 07,2021
0
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OUTSTANDING 5* - Ryan valued our property 50k higher than 2 other well known estate agents. He then sold it for us on the 2nd day it was on the market for the full asking price. The photographs and brochures they produced were beautiful. Unfortunately the sale ...
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Oct 25,2019
Oct 25,2019
0
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I have just sold my house in Exeter through Southgate Estates. The process went smoothly and Ryan and the rest of the team were professional and helpful throughout, keeping me fully informed at every stage. I cannot rate them more highly....
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Sep 09,2019
Sep 09,2019
1
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Throughout the whole process of purchasing the property Ryan at Southgates was attentive, helpful and informative. He had a pleasant manner and was always available for assistance during our visits without being intrusive. It was also a pleasure to deal with all the other staff ...
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Dec 21,2018
Dec 21,2018
0
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We recently sold our ouse through Southgate Estates. From the first point of contact, all of the staff were helpful and thorough.
All of the work done, from the initial valuation to the sales negotiations, was of the highest standard. This was not an 'off ...
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Comment on agent fees
Good price and excellent value.
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Nov 30,2018
Nov 30,2018
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Brilliant team of people. Kept us informed at all times and sold our house very quickly. Ryan and Laura were very helpful at all times and answered any queries promptly. Would highly recommend them, they give a very personal and professional service. Thank you....
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Comment on agent fees
Good
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Nov 01,2018
Nov 01,2018
0
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Can really recommend Southgate. Having had such a good experience when selling a property a few years ago I had no hesitation in using them again and was not disappointed. The photographs and brochure was beautifully produced and Ryan always advised me prior to viewings ...
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Comment on agent fees
Very competitive.
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Jul 29,2018
Jul 29,2018
1
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We can 100% recommend Southgate estate agents to anyone thinking of selling their home we happened too see a property with them & viewed it next thing ours was valued fantastic photos taken that I couldn't believe how lovely they made it look within 6 days we had ...
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Comment on agent fees
Very good
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Jul 30, 2018
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(1)
Dear Peter and Debra,
Thank you so much for your lovely review, it is so much appreciated!
We are so pleased that you have been so happy with our company and hope that you will really enjoy your new home.
Do let us know if there is anything else we can do to help in the future.
Best wishes,
Jessica ...
Mar 13,2018
Mar 13,2018
0
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Southgate Estates (nee Saleboards) dealt with the sale of my late Mothers house. I was pleasantry surprised to find that customer service is alive and well as these guys were truly amazing in the level of service and professionalism both during and after the sale. ...
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Comment on agent fees
The fees were good and what we expected. no nasty surprises here.
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Mar 13, 2018
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Thank you for your kind words! It has been our absolute pleasure to help throughout the process and we wish you all the very best. Kindest Regards, Ryan ...
May 16,2017
May 16,2017
2
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this helpful
this helpful
We sold & bought through Saleboards in early 2017. We found the whole process extremely smooth and the whole team really friendly, caring & knowledgeable. Whilst they are a small firm, they clearly have experts in each of their fields and it felt like a very personal service. ...
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Comment on agent fees
Actual cost is comparable to other agencies but is very good value for money.
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Aug 10,2016
Aug 10,2016
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Would most definitely recommend using sale boards our house was sold in just under one week and We were kept informed regularly regarding the purchase and on the day of completion when we handed over the keys We were given a bottle of champagne so ...
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Comment on agent fees
Good
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Dec 11,2015
Dec 11,2015
0
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I purchased a property in Exeter through Saleboards in November 2015. I found Saleboards to be extremely professional, efficient and sincere throughout the entire process. The sale was able to go through in no time at all, everyone was involved in the sale process so that ...
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Aug 27,2015
Aug 27,2015
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Ryan Bennett at Saleboards has delivered a high quality service during the complex sale of our property. He is an excellent communicator, he is clear and concise about different aspects of the process, he makes positive suggestions and he equally solution focused. He is tenacious ...
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Aug 27,2015
Aug 27,2015
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A really friendly and upfront company. We chose Saleboards soley on the interaction we had with Ryan on a house viewing. He was clear, told us the information we needed and was basically honest. All the other viewings with other companies where staged and cheesey. ...
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Jun 04,2015
Jun 04,2015
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Would I recommend Saleboards as an estate agent? Absolutely! Why? For a number of applaudable reasons. Without exception, every member of staff delivered a first class service; from the moment I stepped into the house that I wanted to buy to the support that was ...
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May 19,2015
May 19,2015
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From start to finish the whole team at Saleboards were helpful, efficient and approachable. Saleborards has a completely different feel to other estate agents. They were professional and knowledgeable but in my opinion what makes them stand out is the fact they are honest, caring ...
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Comment on agent fees
Considering all the work Saleboards put in their fees are very good value. I found their fees to be very competitive compared to other estate agents.
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May 01,2015
May 01,2015
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What an amazing team! All totally professional but extremely helpful ,friendly & approachable in a very caring way.
This is definitely NOT your average estate agent but a very knowledgeable team of people working together in the most ethical, honest & cheerful way possible. Laura who valued ...
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Apr 13,2015
Apr 13,2015
0
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When we were viewing properties we used a range of estate agents in Exeter: Salebaords staff really stood out as open, knowledgeable, courteous, supportive and offering sound advice and information on the specific properties we were looking at plus about buying in general. This was ...
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Mar 03,2015
Mar 03,2015
0
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A very professional and friendly firm and I would have no hesitation in using them the next time we move. Highly recommended....
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Comment on agent fees
The fees were reasonable for all the work the agent put in for the sale of our property. The presentation of our house details and photography was superb.
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Feb 27,2015
Feb 27,2015
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Saleboards staff are second to none. They exemplify ethical and caring estate agency - nothing was too much trouble for them. The photographs and brochure they produce are excellent and really showed the flat at its best. They recommended tradesmen when needed who turned out ...
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Nov 27,2014
Nov 27,2014
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SaleBoards have been efficient and kind during the sale of our house. We had to sell due to a bereavement in the family, which is why I wanted to say thank you to the whole team at SaleBoards who have been completely understanding during this ...
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Nov 17,2014
Nov 17,2014
0
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All the team at Saleboards were extremely knowledgable, professional and helpful throughout the entire process. After dealing with countless estate agents over the 8 months process it quickly became apparent what an excellent service your entire team provided and I have no hesitation in recommending your ...
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Oct 11,2014
Oct 11,2014
0
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We bought our house through SaleBoards. Communication was very good and they were extremely kind helping us with various connections when we had to suddenly leave our rented accommodation to find something short-term whilst we waited to complete with our house. I would certainly recommend ...
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Aug 13,2014
Aug 13,2014
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The agent was the first to give us a realistic value on our property. The previous ones had all given inflated valuations to get business. Their brochure that they produced was top quality and included a note detailed than average floor plan. Their staff were ...
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Aug 07,2014
Aug 07,2014
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All the team at sale boards worked well we're polite on the phone and kept me informed at all times.
When the vendor was thinking about pulling out with a couple weeks left to exchange Kate and the team worked hard to keep the sale ...
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Jul 07,2014
Jul 07,2014
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We were absolutely delighted with the service we received from Saleboards. I can't rate them highly enough. So many fantastic stages of what could have been a really tricky time: the initial meeting with Laura about how they would sell the property for us, she ...
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Comment on agent fees
Competitive and fair, plus great to give some of them to projects overseas.
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Jun 06,2014
Jun 06,2014
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I cannot begin to tell you just how delighted we chose saleboards to sell our house. Right from day one on seeing no 11,Saxon Avenue and getting on the market. you handled everything so precise,you got us numerous viewings and eventually getting the sale ...
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Jun 03,2014
Jun 03,2014
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We used SaleBoards for the sale of our home and were delighted with the very professional and friendly service given. They were always available for advice and support whenever we needed it. We would have no hesitation in recommending their services to other prospective sellers....
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May 28,2014
May 28,2014
0
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We found everyone at Saleboards was always very polite and friendly.
We felt that they had suggested a good, sensible asking price at the start, and never felt under any pressure to reduce the asking price or accept a low offer just to get a ...
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May 07,2014
May 07,2014
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All members of staff were amazing in the customer service they provided and their professionalism. We cannot rate them highly enough and are so pleased we chose them. They were all highly professional and we could not have asked for more from them. Their fee ...
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May 06,2014
May 06,2014
0
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Saleboards acted in a very professional way with our purchase. Everyone was always polite and positive on the phone or emails and our queries were always answered immediately and any info we wanted followed up straight away. When one person wasn't available somebody else would ...
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Kim
Becky
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Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 21/05/2024, 1:07 PM by JessicaComplaints Procedure
No procedure set.
Last updated at 12:07 PM 21/05/2024 by Jessica
