Atkinson McLeod
Balham, London, SE11
4.5/5, 215 reviews
90% recommended
100% sales valuation accuracy
91% sales fee satisfaction
97% lettings valuation accuracy
88% lettings fee satisfaction

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“Indifferent service for 10% management fee. I......”

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Sep 24,2019
Minithumbdown
By: 'robbie'
Sep 24,2019
1 people found
this helpful
Indifferent service for 10% management fee. I found that I did all the management. Additional services were exorbitant, they inspected every 3 months but charged me £60 each time. I found a much better agent and moved over, when I did they were all over me like a rash, having told me they were increasing their fees to 15% they made a complete about turn and said they would leave the fees as they were. Even mr McLeod rang me! However I'd made my mind up and jumped ship. I then asked for the return of the outstanding management fees approximately £400 which are paid at the front end of the contract, I'm informed that I cant have this money back because buried in the terms and conditions is a clause that says you cant have your own money back unless you renew contract with them. If you want my advice there are better, more decent agents to.manage your property, I wish I'd moved a long time ago. Give these people a wide berth.
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Latest Reviews

View all Reviews 215
24th Sep 2019
reviewed by 'robbie'
“Indifferent service for 10% management fee. I found that I did all the management. Additional services were exorbitant, they inspected every 3 ......”
4th Sep 2018
reviewed by 'Angry'
“I have had the unfortunate experience of dealing with Atkinson Mcleod for 3 years. They've been awful for the entirety of ......”
15th Mar 2018
reviewed by 'Calum'
“I am extremely pleased with the work of Calum Cameron. He proved to be a real professional. Thank you for ......”
11th Dec 2017
reviewed by 'Effra'
“Both Philip and Ricky were extremely keen to help. I was particularly impressed by Ricky, who made it so that ......”
16th Dec 2016
reviewed by 'Henry'
“I walked in to Atkinson Mcleod in balham and was met with a warm reception from Vanessa. My requirements were ......”
16th Dec 2016
reviewed by 'Tom'
“Fantastic support, reliable communication and genuinely great people to work with. My partner and I recently secured a one bedroom ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Atkinson McLeod
181-183 Kennington Lane
London
Greater London
SE11 4EZ
020 8772 6106

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 91% £250,000 £460,000
Lettings 97% 88% £565 £3,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
50 3 110 17 11 0 12 0 11 1
Areas covered
  • SW12
Services offered
  • Sales
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  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hackney, E8
Kennington, SE11

“Indifferent service for 10% management fee. I......”

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Sep 24,2019
Minithumbdown
By: 'robbie'
Sep 24,2019
1 people found
this helpful
Indifferent service for 10% management fee. I found that I did all the management. Additional services were exorbitant, they inspected every 3 months but charged me £60 each time. I found a much better agent and moved over, when I did they were all over me like a ...
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“Terrible...”

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Sep 04,2018
Minithumbdown
By: 'Angry'
Sep 04,2018
4 people found
this helpful
I have had the unfortunate experience of dealing with Atkinson Mcleod for 3 years. They've been awful for the entirety of this experience, extremely unprofessional, late to correspond with you, their office phone is never working and you can't get a hold of anyone. Property Management ...
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By: Chris
Sep 21, 2018
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This agency is the worst in London. Don't ever try to deal with them as its impossible to deal with them. They never pick up the phones, they don't take care of property and then they will take them months to give your deposit back. I have deal with many different agencies and this is the worst one by far ...

“I am extremely pleased with the work of Calum Cameron. ......”

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Mar 15,2018
Minithumbup
By: 'Calum'
Mar 15,2018
0 people found
this helpful
I am extremely pleased with the work of Calum Cameron. He proved to be a real professional. Thank you for the support and cooperation so far....
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Comment on agent fees
Good
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“Both Philip and Ricky were extremely keen to help. I ......”

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Dec 11,2017
Minithumbup
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Rory
By: 'Effra'
Dec 11,2017
0 people found
this helpful
Both Philip and Ricky were extremely keen to help. I was particularly impressed by Ricky, who made it so that when I sold my flat, I did not have to come and do the check out of the tenant myself. He could not have been ...
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Comment on agent fees
Quite high, but not unfeasible.
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“I walked in to Atkinson Mcleod in balham and was ......”

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Dec 16,2016
Minithumbup
By: 'Henry'
Dec 16,2016
0 people found
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I walked in to Atkinson Mcleod in balham and was met with a warm reception from Vanessa. My requirements were very long but Vanessa was patient and showed me around 2 properties. I will definitely be using Atkinson Mcleod again....
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“Fantastic support, reliable communication and genuinely great people to work ......”

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Dec 16,2016
Minithumbup
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Erin
By: 'Tom'
Dec 16,2016
0 people found
this helpful
Fantastic support, reliable communication and genuinely great people to work with. My partner and I recently secured a one bedroom flat in Balham. Both Rory and Erin made the move easy with information and updates all along the way removing any stress from the process. 5/5 ...
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“I got in contact with Atkinson McLeod in regards to ......”

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Dec 16,2016
Minithumbup
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Erin
By: 'Recent'
Dec 16,2016
0 people found
this helpful
I got in contact with Atkinson McLeod in regards to a change of occupancy. I was out in contact with Erin McDonagh (Lettings Administrator) who was very help and guided me along the whole process. She was efficient, informative and very responsive. Would definitely recommend ...
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“Horrendous experience with Atkinson McLeod resulting in over £1,000 loss of ......”

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Aug 22,2016
Minithumbdown
By: 'Sh'
Aug 22,2016
5 people found
this helpful
Horrendous experience with Atkinson McLeod resulting in over £1,000 loss of money. I was taking over the tenancy mid contract from an existing tenant. As you would expect - I requested a copy of the tenancy agreement. Apparently this was too much to ask and I ...
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“Atkinson in Balham continues to provide excellent service. This time ......”

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Aug 05,2016
Minithumbup
By: 'Sophie'
Aug 05,2016
0 people found
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Atkinson in Balham continues to provide excellent service. This time the turn around was particularly efficient and always with a smile. I would recommend this team to any landlord....
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Comment on agent fees
Great value for money, impeccable service.
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“We have recently let a property from Atkinson Mcleod and ......”

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Jul 26,2016
Minithumbup
By: 'Joe'
Jul 26,2016
0 people found
this helpful
We have recently let a property from Atkinson Mcleod and were being very well looked after by Elena. She was up beat, positive and very helpful during the whole process and nothing was ever too much....
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Comment on agent fees
The agent Fee's are on par with other agencies.
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“Showed us a great property and was very accommodating with ......”

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Jun 14,2016
Minithumbup
By: 'Emily'
Jun 14,2016
0 people found
this helpful
Showed us a great property and was very accommodating with second viewings where appropriate. Not always quick to respond to emails though...
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“Alex was very helpful throughout the assignment of my tenancy ......”

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Jun 13,2016
Minithumbup
By: 'Matt'
Jun 13,2016
0 people found
this helpful
Alex was very helpful throughout the assignment of my tenancy to a new tenant. Very helpful, friendly and happy to help the ball to roll as quick as possible....
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“Elena did a great job in finding us a tenant, ......”

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Jun 06,2016
Minithumbup
By: 'Mr'
Jun 06,2016
0 people found
this helpful
Elena did a great job in finding us a tenant, getting the full rental asking price for us. She communicated well at all stages and was respectful. Her phone manner was exemplary and made the whole process uneventful and smooth. Good job Elena!...
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Comment on agent fees
expensive....
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“5 Stars. Elena found me a tenant very quickly and made ......”

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Jun 06,2016
Minithumbup
By: 'Trevor'
Jun 06,2016
0 people found
this helpful
5 Stars. Elena found me a tenant very quickly and made the whole process easy and stress free. I have used Atkinson McLeod for the past 12 years, and have been consistently impressed by there service. The current team is very professional and I would 100% recommend them ...
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Comment on agent fees
Fees are completely fair for Landlords. If Possible I would like to see the entire lettings industry reduce fees that tenants are charged.
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“I had a very good experience renting with Atkinson McLeao. ......”

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Jun 02,2016
Minithumbup
By: 'Farid'
Jun 02,2016
0 people found
this helpful
I had a very good experience renting with Atkinson McLeao. Elena was a very good agent, always available and very responsive to my requests. The whole process went very fast and smoothly....
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“Both Josh and Elena have been very attentive, hard working ......”

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May 10,2016
Minithumbup
By: 'Adrian'
May 10,2016
0 people found
this helpful
Both Josh and Elena have been very attentive, hard working and positive throughout the process and have successfully steered us towards achieving 100% of the target rental. We literally couldn't have asked for more!...
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Comment on agent fees
I believe they are within market norms.
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“I have been happy to retain Atkinson McLeod. They have ......”

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Apr 15,2016
Minithumbup
By: 'DB'
Apr 15,2016
1 people found
this helpful
I have been happy to retain Atkinson McLeod. They have dealt with my property since 2012, having gone through a careful selection process at that time. A new letting has just been agreed and I have no complaints. The standard of the service if anything has ...
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“Elena was extremely helpful, responded to our enquiries straight away ......”

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Apr 15,2016
Minithumbup
By: 'Jessica'
Apr 15,2016
0 people found
this helpful
Elena was extremely helpful, responded to our enquiries straight away and made us feel at ease through the whole moving process....
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Comment on agent fees
-
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“Elena was very professional and extremely helpful, she knew exactly ......”

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Feb 29,2016
Minithumbup
By: 'BillyHaslam'
Feb 29,2016
0 people found
this helpful
Elena was very professional and extremely helpful, she knew exactly what she was doing and the move was easy and hassle free....
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“Having liaised with about five different estate agents, Elena was ......”

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Feb 19,2016
Minithumbup
By: 'Amelia'
Feb 19,2016
0 people found
this helpful
Having liaised with about five different estate agents, Elena was by far the best. She made the whole process from viewing to making an offer to moving as stress-free as it could have been, and was always polite, helpful and easy to get hold of ...
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Comment on agent fees
Standard
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“Nicole has provided an excellent service. She has been easy ......”

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Feb 12,2016
Minithumbup
By: 'Nicole'
Feb 12,2016
0 people found
this helpful
Nicole has provided an excellent service. She has been easy to reach and always ready to help. I would definitely recommend both her and the agency to anyone looking for a property to rent....
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“Friendly and informative. Gave us all the information we needed ......”

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Feb 11,2016
Minithumbup
By: 'Cat'
Feb 11,2016
0 people found
this helpful
Friendly and informative. Gave us all the information we needed and time to consider our options and view the property at our easy. Really relaxed and definitely knew her stuff!...
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Comment on agent fees
Seemed good - cheaper than some other agents we looked at.
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“Nick rented us an apartment in Du Cane Court. He ......”

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Jan 11,2016
Minithumbup
By: 'Johanna'
Jan 11,2016
0 people found
this helpful
Nick rented us an apartment in Du Cane Court. He was laid back and didn't put any pressure on us; and was supportive and helpful throughout the process, answering our (many) questions and making sure he was available whenever we needed. All in all, a ...
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“Elena and Josh helped us move in to the property ......”

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Dec 23,2015
Minithumbup
By: 'Rebekah'
Dec 23,2015
0 people found
this helpful
Elena and Josh helped us move in to the property very quickly and with minimal fuss- the reference process was easy and efficient and we are very pleased with the flat....
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Comment on agent fees
Reasonable for service provided
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“Josh, was incredibly helpful, reliable and considerate throughout the whole ......”

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Dec 09,2015
Minithumbup
By: 'Chris'
Dec 09,2015
0 people found
this helpful
Josh, was incredibly helpful, reliable and considerate throughout the whole process of starting a new tenancy. He ensured all works were carried out and helped put other tenants at ease with the paper work. He always made time to deal with any questions or issues, ...
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Comment on agent fees
The fees were a little high but the rent was very competitive and the service was excellent
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“Nicole and Josh both explained everything carefully and answered all ......”

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Dec 02,2015
Minithumbup
By: 'Lata'
Dec 02,2015
0 people found
this helpful
Nicole and Josh both explained everything carefully and answered all additional questions that I had promptly. I was very satisfied with the service provided....
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“Good, friendly service. Would recommend to a friend in the ......”

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Nov 26,2015
Minithumbup
By: 'Hannah'
Nov 26,2015
0 people found
this helpful
Good, friendly service. Would recommend to a friend in the future as the process of moving home was made very easy....
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“Nicole was very friendly and helped us rearrange our initial ......”

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Nov 23,2015
Minithumbup
By: 'KNathoo'
Nov 23,2015
0 people found
this helpful
Nicole was very friendly and helped us rearrange our initial viewing after the landlord cancelled last minute. She kept in touch regularly whilst we waited to hear if our offer on the property was accepted. - thank you for your help!...
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“No void days. Quick effecient service. Thank you. Xxx...”

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Oct 24,2015
Minithumbup
By: 'Julia'
Oct 24,2015
0 people found
this helpful
No void days. Quick effecient service. Thank you. Xxx...
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“Initially I dealt with Nicole over the phone, who was ......”

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Oct 20,2015
Minithumbup
By: 'Rachel'
Oct 20,2015
0 people found
this helpful
Initially I dealt with Nicole over the phone, who was very helpful, suggesting that I view a property that had just come available. I thought it was good how Nicole didn't push any other properties on me, knowing that they were out of my time ...
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Comment on agent fees
The fees are definitely not as extortionate as other agencies, however I would say that the original breakdown of the deposit / fees was incorrect, just through a typo, so had to have amended. For ‚£300 fees I would expect that they would be correct first time.
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Vendor Fees

1.25% plus VAT

Landlord Fees

20% plus VAT

Tenant Fees

No fees set.
Last updated at 19/10/2022, 3:27 PM by Danny Duarte
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:27 PM 19/10/2022 by Danny Duarte

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