60% sales valuation accuracy
75% sales fee satisfaction
Sep 17,2019
Sep 17,2019
4
people found
this helpful
this helpful
Unprofessional ! Lad called Matt turned up to do the viewing, didn't look like he wanted to be there, no personality whatsoever, didn't have a clue where the boiler was and no keys to the garage. I expect to see those things when viewing a property, esp the boiler !!! He stood there like a lump of wood whilst I walked round, no interaction at all. I went into the back garden round the side ( No key for back door ) walked up to the back fence and looked up at the roof, he then said " Right then " as if to say come on that's all your getting. Today ( Monday 16/09 ) he rang me up to ask for feedback, I said " I'm waiting for more info on the boiler like I asked for when leaving " He replied " Do you really need to see the boiler and the garage ? " I said yes of course I do to which he replied " So would you need a 2nd viewing ? Yes I replied. He then said " Well we've had offers on it so...... " I said, I tell you what, forget it !! I'm sorry but when you do a viewing you make sure you know where everything is, have all the keys to then try and pressure someone into making an offer by telling them there's already offers on it doesn't work on me. I'm not being pressured into something when I haven't seen or got the information needed to make a judgement. Very unprofessional !! To top it off I rang the branch to speak to a manager and nobody called me back, shocking !!
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Latest Reviews
3rd Oct 2020
reviewed by 'Alison'
19th Sep 2019
reviewed by 'Roger'
17th Sep 2019
reviewed by 'Gary'
24th Jan 2019
reviewed by 'J.W1973'
13th Aug 2018
reviewed by 'Excellent'
Opening Hours
Address
Keenans Estate Agents Limited
10 Charles St
Leigh
Lancashire
WN7 1DB
01942 366274
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 75% | £150,000 | £150,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 03,2020
Oct 03,2020
0
people found
this helpful
this helpful
Id like to thank matt & kayleigh for all your hard work in selling my property i was kept upto date every step of the way. Thankyou. X...
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Sep 19,2019
Sep 19,2019
0
people found
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Fantastic estate agent! Couldn’t be happier with Matt & Kayleigh. Kept me up to date regularly and I have an offer in one week!!!! i was on the market with my previous agent for months before
100% recommend...
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Sep 17,2019
Sep 17,2019
4
people found
this helpful
this helpful
Unprofessional ! Lad called Matt turned up to do the viewing, didn't look like he wanted to be there, no personality whatsoever, didn't have a clue where the boiler was and no keys to the garage. I expect to see those things when viewing a property, ...
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Jan 24,2019
Jan 24,2019
2
people found
this helpful
this helpful
I recently viewed a house with my partner and the staff member I was dealing with spoke down to us, he didn't seem bothered about our business at all. Do you even pay the staff commission? because by the way he acted I doubt it. ...
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Comment on agent fees
Would have been worth it if the service offered was actually premium
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Aug 13,2018
Aug 13,2018
0
people found
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Really pleased with Keenan's, the staffin the Leigh branch we're excellent. Samantha who dealt with the sale was exceptionally good in keeping us informed of progress, there were a few hiccups along the way but we got there in the end would definitely recommend Keenan's....
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Comment on agent fees
A bit more than I would have liked to pay should be a percentage of the house price.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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