0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction
Sep 17,2019
Sep 17,2019
1
people found
this helpful
this helpful
I contacted Hamlet wanting to secure a property that they have for let. I said I was willing to put the deposit down straight away as I know the property is perfect for what I'm looking for but I was told I'd have to view the property prior to being able to secure it, myself and my partner are unable to get time of work to view the property, and the agent told us they were fully booked of viewings which in my mind flagged up this property will be gone before I can view! I understand it may be a procedure they have to under take to be secure on the people wanting the property, however I then said my friend/family member would come to have a look on my behalf which was absolutely fine by me, I was told again I wouldn't be allowed to do this. I have now had an email the following day after asking to be notified of any cancelled viewings, that the property has had the security deposit put down the day after I wanted to and is therefore off the market! I think this is extremely unfair and as there are no laws to say viewings are essential before putting down a deposit, I was severely disappointed with the service I received from an estate agent that I had used before and thought was a lot better with their customer service! Being a young couple, myself and my partner often experience discrimination for our age group and sexual orientation, of course I would hope that neither of these reasons would be why Hamlet acted so hostile towards us...
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Latest Reviews
3rd Oct 2023
reviewed by 'Joseph'
17th Sep 2019
reviewed by 'Molly'
27th Jan 2014
reviewed by 'sgarmemge'
Opening Hours
Address
Hambledon Estate Agents & Hamlet Letting Agents
19 High Street
Wincanton
Somerset
BA9 9JT
01963 34000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 100% | £585,000 | £585,000 |
| Lettings | 100% | 0% | £650 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 03,2023
Oct 03,2023
0
people found
this helpful
this helpful
We had a 9 house chain where Hambledon were the agents for the property we were buying. No exaggeration if it wasn't for them the chain would not have completed. Shelley and the team were; warm, friendly and very communicative keeping us informed at every step. ...
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Oct 24, 2023
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(1)
Thank you for your very kind comments. We were only too pleased to assist you in your purchase and reach a positive conclusion for yourselves and the rest of the chain. A big part of the joy in our job is achieving the best outcome for our clients. ...
Sep 17,2019
Sep 17,2019
1
people found
this helpful
this helpful
I contacted Hamlet wanting to secure a property that they have for let. I said I was willing to put the deposit down straight away as I know the property is perfect for what I'm looking for but I was told I'd have to view ...
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read full review
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Jan 27,2014
Jan 27,2014
0
people found
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We have been living in the property for over a year now, no hassles at all, our agent is always polite and prompt. Would happily recommend anybody to use their services....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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