Sep 11,2019
Sep 11,2019
3
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PLEASE PLEASE DO NOT USE THIS COMPANY!
Myself and four others moved into one of their properties at the start of the 2018 academic year, upon arrival we did an inventory of the house listing all things that were damaged/not working etc. as we were not provided with one. In my email I explained that some were not issues e.g. peeling wallpaper, small holes in the walls etc., things you can live with but if you care about your house you would ideally like fixed. I also explained that there were issues that required their immediate attention- locks that needed replacing, broken bedframes etc.
This email was completely ignored along with any subsequent email. I WOULD LIKE TO EMPHASISE THIS LINE AS IT WILL BE A RECURRING THEME THROUGHOUT A TENANCY WITH THESE PEOPLE.
It is however not all doom and gloom a tenancy with Cintra (and by extension Ridgemoor as they are the same entity) does have its benefits during my tenancy I had plenty of opportunities to put my practical skills to good use.
I fixed both bathroom locks (having to purchase new locks with my own money) as they would simply ignore us or send an incompetent ‘handy man’ who I’m afraid to say is not very handy to have around.
We had a dysfunctional drain in our kitchen sink which they ignored but as a result I got a great opportunity to learn about plumbing and managed to fix it.
Upon moving in half the lights around the house were not a straightforward job such as fixing the bathroom light required me to turn off the electrics so that I could check the wiring to see where the issue was before finding out it was a damaged holster which we found a solution to.
Some issues more minor then others but you would expect the landlord to have the house in a functional state before renting.
SO IF YOU WOULD LIKE TO WASTE YOUR TIME REPAIRING SOMEBODY ELSE’S HOUSE WHICH THEY SHOULD HAVE REPAIRED MONTHS AGO CINTRA ARE THE LETTING COMPANY FOR YOU!
So come July we move out. ‘Excellent’ we think we will simply get our deposit back and that will be the end of it….
If only life were that simple we had to wait 3 months until our deposit was finally returned, they made no effort on their part to return the deposit. we had to call them constantly and send numerous emails. EVERYTHING WAS IGNORED.
Cintra will blame Ridgemoor and Ridgemoor will never simply never answer. If by some miracle you manage to get through to somebody from Ridgemoor it will always be Asif Khan, whom will consistently lie to avoid paying back your deposit until threatened with legal action.
As everything to do with Ridgemoor is conducted through Cintra- unless convenient for it to be a Ridgemoor issue i.e deposit return which neither company should possess in their private accounts; I would not be surprised if Ridgemoor only exists for the purpose of tax avoidance or money laundering as I fail to see what other useful purpose Ridgemoor could possibly be for.
As well as that they clearly have no moral compass as they tried to silence myself and another housemate by returning only our deposit. Not only is this completely immoral but also abundantly clear that the deposit has not been placed under a deposit protection scheme as required by law. If it were they would not be able to return only part of it.
I could honestly write a dissertation on their complete lack of morals and utter incompetence but they have wasted enough of my time.
I hope that this review will sway anybody looking to rent in the area to please use somebody else so that you can receive a fair service and property for your money and you are not forced to endure what myself and countless other students have been at the hands of these immoral companies.
Please see below news articles about the company and their practises.
https://www.dailymail.co.uk/news/article-7444989/Students-forced-wait-three-months-9-675-worth-deposits.html
https://www.getreading.co.uk/news/local-news/estate-agent-ordered-stop-trading-4201038
Myself and four others moved into one of their properties at the start of the 2018 academic year, upon arrival we did an inventory of the house listing all things that were damaged/not working etc. as we were not provided with one. In my email I explained that some were not issues e.g. peeling wallpaper, small holes in the walls etc., things you can live with but if you care about your house you would ideally like fixed. I also explained that there were issues that required their immediate attention- locks that needed replacing, broken bedframes etc.
This email was completely ignored along with any subsequent email. I WOULD LIKE TO EMPHASISE THIS LINE AS IT WILL BE A RECURRING THEME THROUGHOUT A TENANCY WITH THESE PEOPLE.
It is however not all doom and gloom a tenancy with Cintra (and by extension Ridgemoor as they are the same entity) does have its benefits during my tenancy I had plenty of opportunities to put my practical skills to good use.
I fixed both bathroom locks (having to purchase new locks with my own money) as they would simply ignore us or send an incompetent ‘handy man’ who I’m afraid to say is not very handy to have around.
We had a dysfunctional drain in our kitchen sink which they ignored but as a result I got a great opportunity to learn about plumbing and managed to fix it.
Upon moving in half the lights around the house were not a straightforward job such as fixing the bathroom light required me to turn off the electrics so that I could check the wiring to see where the issue was before finding out it was a damaged holster which we found a solution to.
Some issues more minor then others but you would expect the landlord to have the house in a functional state before renting.
SO IF YOU WOULD LIKE TO WASTE YOUR TIME REPAIRING SOMEBODY ELSE’S HOUSE WHICH THEY SHOULD HAVE REPAIRED MONTHS AGO CINTRA ARE THE LETTING COMPANY FOR YOU!
So come July we move out. ‘Excellent’ we think we will simply get our deposit back and that will be the end of it….
If only life were that simple we had to wait 3 months until our deposit was finally returned, they made no effort on their part to return the deposit. we had to call them constantly and send numerous emails. EVERYTHING WAS IGNORED.
Cintra will blame Ridgemoor and Ridgemoor will never simply never answer. If by some miracle you manage to get through to somebody from Ridgemoor it will always be Asif Khan, whom will consistently lie to avoid paying back your deposit until threatened with legal action.
As everything to do with Ridgemoor is conducted through Cintra- unless convenient for it to be a Ridgemoor issue i.e deposit return which neither company should possess in their private accounts; I would not be surprised if Ridgemoor only exists for the purpose of tax avoidance or money laundering as I fail to see what other useful purpose Ridgemoor could possibly be for.
As well as that they clearly have no moral compass as they tried to silence myself and another housemate by returning only our deposit. Not only is this completely immoral but also abundantly clear that the deposit has not been placed under a deposit protection scheme as required by law. If it were they would not be able to return only part of it.
I could honestly write a dissertation on their complete lack of morals and utter incompetence but they have wasted enough of my time.
I hope that this review will sway anybody looking to rent in the area to please use somebody else so that you can receive a fair service and property for your money and you are not forced to endure what myself and countless other students have been at the hands of these immoral companies.
Please see below news articles about the company and their practises.
https://www.dailymail.co.uk/news/article-7444989/Students-forced-wait-three-months-9-675-worth-deposits.html
https://www.getreading.co.uk/news/local-news/estate-agent-ordered-stop-trading-4201038
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Latest Reviews
22nd Sep 2019
reviewed by 'Agneta'
11th Sep 2019
reviewed by 'Caroline'
11th Sep 2019
reviewed by 'tom'
Opening Hours
Address
Ridgemoor Properties Ltd
91, Wokingham Road
Reading
Berkshire
RG6 1LH
01189 662227
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 22 | 0 | 0 | 0 | 0 | 0 | 0 |
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Feb 27,2020
Feb 27,2020
4
people found
this helpful
this helpful
Don't use their service and/or Cintra Estate, Cintra Estate will pass your property to Ridgemoor Properties which is not under any Redress scheme. They are not passing me rent from the tenant despite multiple promises that they will and are not answering any calls ...
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Sep 26,2019
Sep 26,2019
1
people found
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On numerous occasions Ridgemoor Properties have shown themselves to be very incompetent and dysfunctional. They withheld deposit worth over £600 pp from myself and housemates which was suppose to be given back at the end of our tenancy agreement. My housemates and I never violated our ...
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Sep 22,2019
Sep 22,2019
1
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AVOID AT ALL COSTS.
Ridgemoor Properties/Cintra Estates are a total scam, how they are still running I have no clue.
Caused nothing but stress for me, my housemates and our families across the whole 3 years.
Don't expect to get any money back without a ...
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Sep 13,2019
Sep 13,2019
1
people found
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AVOID THIS COMPANY AT ALL COSTS and CINTRA ESTATES
My son and other tenants agreed small deduction for a replacement hoover at the end of their tenancy, Now over two months from the end of the tenancy there is still there is no return of ...
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Sep 11,2019
Sep 11,2019
5
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A COMPLETE AND UTTER SHAMBLES - Ridgemoor were hopeless at returning calls or acting on any maintenance issues throughout 2018/19
More recently this company got into difficulty because they did not pay deposits back when they WERE DUE at the end of tenancy agreements. Secondly, they ...
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Sep 11,2019
Sep 11,2019
3
people found
this helpful
this helpful
PLEASE PLEASE DO NOT USE THIS COMPANY!
Myself and four others moved into one of their properties at the start of the 2018 academic year, upon arrival we did an inventory of the house listing all things that were damaged/not working etc. as we were ...
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Sep 07,2019
Sep 07,2019
1
people found
this helpful
this helpful
Absolutely shocking service, having trouble moving into my new house because im chasing this deposit and Ridgemoor say "oh call Cintra they have it" and Cintra say "oh call Ridgemoor they have it"
NEVER USE CINTRA OR RIDGEMOOR...
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Sep 05,2019
Sep 05,2019
3
people found
this helpful
this helpful
These man don't deserve a rating to be honest. Completely dismal service and are yet to return our deposit of £6000. All of you looking for a flat to stay in, steer well clear from the clutches of Ridgemoor Properties and Cintra. Absolutely shocking....
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Sep 04,2019
Sep 04,2019
4
people found
this helpful
this helpful
AVOID AT ALL COSTS!
From the start of the Tenancy my son and his friends were made empty promises. In the month my son was sitting his exams they decided to start building works (mainly in his bedroom) everything was covered in dust with total ...
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Sep 04,2019
Sep 04,2019
4
people found
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To any students or anyone that knows students that are looking to rent a house in this area, please AVOID RIDGEMOOR PROPERTIES AND CINTRA ESTATES.
Me and my housemates moved out of our last property over 2 months ago, and we have not received our deposits ...
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Sep 03,2019
Sep 03,2019
6
people found
this helpful
this helpful
Avoid Ridgemoor Properties and Cintra Estates at all cost.
After securing a rental property through Cintra Estates, we were assigned Ridgemoor Properties as the property maintenance company (they are sister companies and have the same office).
They failed to correct numerous property issues throughout the ...
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Sep 03,2019
Sep 03,2019
6
people found
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Agree with everything already written about Ridgemoor! Son & housemates still chasing deposit - £3750 in total. I don't know how many properties they have, but add it all up and that's a lot of money they have use of for well over a year. Have now ...
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Sep 03,2019
Sep 03,2019
5
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Absolutely apalling so called 'business'. Legally registered address is incorrect, and frankly I don't think it exists. Employees will refuse to give you their supposed 'new' address in Newbury (possibly illegal?). I could write a dissertation on how terrible this business is but I don't ...
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Sep 03,2019
Sep 03,2019
5
people found
this helpful
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Shared a house with 4 other girls 2018/19 with the contract ending 30th June 2019 and still haven't received an over £3000 deposit back. So difficult to contact, they ignore emails and phonecalls and if you do get through they will lie, we've been told 4 different return dates so ...
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Sep 03,2019
Sep 03,2019
4
people found
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this helpful
Absolutely shocking company. Would not respond to maintenance calls. The issues got so bad we had to get environmental health involved. Asked for an extortionate deposit (£3500) for 5 people. This was paid in November (8 months before move in day) and we still haven’t received anything ...
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Sep 03,2019
Sep 03,2019
3
people found
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Absolutely shocking when it comes to returning deposit, but also were not up to scratch on communicating when housing issues came up. 2 months later and still radio silence on deposit, do not answer calls or emails....
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Aug 31,2019
Aug 31,2019
4
people found
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They don't even deserve 1 star. Property was grim and full of damp when we moved in, resulting in a hospital visit, alongside other multiple problems. Management were incredibly rude, and their manner was disgusting. Now waiting on our deposit for months, alongside many others, after ...
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Aug 30,2019
Aug 30,2019
7
people found
this helpful
this helpful
I am currently trying to get return of my daughters deposit. They have missed deadlines continously with no end of excuses. I spoke to them myself personally today and was promised payment by 'Ali' before close of play which did not happen. I looked the ...
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Aug 29,2019
Aug 29,2019
3
people found
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this helpful
Scammers would not give deposit back until legal action was taken. Avoid at all costs! Society would benefit if this scum never existed in the first place....
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Aug 15,2019
Aug 15,2019
7
people found
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Bunch of crooks. Still chasing our daughter's deposit 2 months after finishing her tenancy. They have given the student's the runaround making one excuse after the other and now have not met the deadline that they set to pay it back. Shocking! We are now looking ...
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Aug 09,2019
Aug 09,2019
4
people found
this helpful
this helpful
Absolutely shocking service. My tenancy ended almost two months ago and I still haven't received my deposit back. They're dragging everything out for as long as possible. It's almost impossible to get in contact with them too. They NEVER reply to emails no matter what ...
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Jul 17,2019
Jul 17,2019
5
people found
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Ridgemoor Properties is yet to repay a penny of a £2700 deposit. I have been unable to contact them at all and they have not responded to numerous voice mails. I do not believe they use the legal depsoit protection scheme either. As for maintenance, the ...
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Aug 28, 2019
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BUNCH OF STUDENTS LIVED AT 76 BLAIHAM ROAD READING ANF REDGEMOOR PROPERTIES ARE REFUSTING TO RETURN DEPOSITS THEY LAY TO THE STUDENT SAYING THEY WILL RETURN DEPOSIT EVEN GIVE A DATE BUT NO MONEY IS RETURNED. ...
Sep 12,2018
Sep 12,2018
10
people found
this helpful
this helpful
I am writing my review on Ridgmoor who i am under the impression are a sub group of Cintra. As I signed the contract and recieved my keys from Cintra, I assume that they are responsible for the conditions endured at least in part.
I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:32 AM 09/09/2019 by allAgents
