100% sales valuation accuracy
97% sales fee satisfaction
Nov 03,2012
Nov 03,2012
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Many many thanks to prospect, especially to Tracey Daynes who, I think, has the hardest job in the agency! She must have been tearing her hair out at times trying to coordinate all three sellers/purchasers in the chain but she was professional, cheerful and always kept me posted. Thanks also to Sanjay, who 'sneaked' this property into our viewing appointments as a'wild card', as its the one I ended up buying! Everyone I dealt with at Prospect, including Ryan in Crowthorne and also Ross in Camberley, have been courteous and professional and I'd have no hesitation in using Prospect again.
Thanks also for recommending Marc Mylam as my mortgage broker, he secured me a mortgage offer (even with an unusual salary) in record time !
Thanks also for recommending Marc Mylam as my mortgage broker, he secured me a mortgage offer (even with an unusual salary) in record time !
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Latest Reviews
28th Jun 2021
reviewed by 'Laura'
30th Aug 2019
reviewed by 'Babe'
22nd Jan 2018
reviewed by 'Anonymous'
5th Oct 2017
reviewed by 'Martin'
29th Sep 2016
reviewed by 'Chantelle'
9th May 2016
reviewed by 'Emma'
Opening Hours
Address
Prospect Estate Agency
2 Southwell Park Road
Camberley
Surrey
GU15 3PX
01276 686 400
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £140,000 | £750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 0 | 68 | 2 | 50 | 2 | 39 | 0 | 3 | 1 |
Areas covered
- GU10
- GU20
- GU11
- Camberley
- GU12
- GU13
- GU14
- GU15
- GU16
- GU17
- GU18
- GU19
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 28,2021
Jun 28,2021
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These guys are real professionals and at the same time human beings. I bought a property through Prospect in 2016 and was so happy with the service I stayed with them when I eventually moved on to letting the property. There are many other estate agents ...
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Aug 30,2019
Aug 30,2019
1
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Me and my husband have had a terrible experience with this company. We will never in our lives be using them again....
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Jan 22,2018
Jan 22,2018
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We had been looking around for a reliable, honest and realistic agent for many weeks, and Nick delivered. From the first time we met Nick, he took into what we were looking for, and our budget, and found us some pretty amazing places. It's really ...
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Comment on agent fees
GOOD
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Oct 05,2017
Oct 05,2017
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I would highly recommend prospect estate agency in Camberley if your looking to rent a property. Chris Clarke did an amazing job, he made the whole process very quick and easy. I'm really happy with the property and the way it went....
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Sep 29,2016
Sep 29,2016
3
people found
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Took the deposit got me to fill in the necessary parts for the reference after that no contact i had to contact him about the progress to which he said i was passed onto someone else. Victoria who then forgot to ring (slipped under the ...
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May 09,2016
May 09,2016
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Hugo has provided a first class service to us. He has been professional, polite and very understanding. He has gone above and beyond our expectations and successfully managed to secure a good offer for our property. If you are thinking about selling your property, we ...
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Comment on agent fees
The fees were reasonable. But the level of service was outstanding.
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May 09, 2016
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Thank you for the five stars and the recommendation. ...
Apr 22,2016
Apr 22,2016
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We sold our first home with Prospect and could not fault the service we received from the Camberley team, especially Lianne and Matt. I think we had what you can only describe as a 'difficult' chain which fell through at the very last minute (through ...
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Comment on agent fees
Good for the service you receive from them. They are professional, far more professional than some other estate agents and the saying you get what you pay for applies here
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Apr 25, 2016
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Apr 14,2016
Apr 14,2016
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John has been outstanding for us in finding new home for our family. He is extremely customer friendly and has great personality for his role.He represents Prospect in the highest regard and I would highly recommend John to any future buyers as he understands ...
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Comment on agent fees
Good value
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Apr 15, 2016
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Thank you for the five stars and the recommendation. ...
Apr 12,2016
Apr 12,2016
0
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Jonathan has been very helpful in advising me and making bookings where he has accompanied me to viewings. Very courteous and attentive in keeping me informed with properties available and potential new properties coming onto the market. He always returns my calls and has been ...
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Comment on agent fees
Good agents, upfront about their fees and charges. Staff are polite and very helpful and prepared to spend time explaining any issues.
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Apr 13, 2016
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Apr 08,2016
Apr 08,2016
0
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The one word that best describes Hugo is "professional"
In a sale and purchase that had many unforeseen hurdles to overcome, Hugo was the positive reassuring voice. He always kept his promises, communicated promptly and clearly, and held the whole process together.
He is a ...
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Comment on agent fees
Slightly more expensive than others, but you get value for money. I dont think a cheaper agent would have provided any where near as good value.
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Apr 11, 2016
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Mar 29,2016
Mar 29,2016
1
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Award Winning Agency....... I don't think so, took up a 12 month tenancy with them 4 months ago, LL now want me out of property - no support, no communication absolutely shocking service AVOID AT ALL COSTS. Staff are unprofessional, say they will get back to you ...
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Mar 02,2016
Mar 02,2016
1
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Really impressed with Sam & Elliott (and Prospect as a whole) around the rental my girlfriend and I looked at through them. Sam and Elliott were able to provide exactly what they were looking for and then exactly 1 week later I was picking the keys up ...
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Comment on agent fees
With the market, but as mentioned I had EXCELLENT customer service so happy to pay them
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Mar 03, 2016
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Thank you for sharing your positive comments and for the five stars. ...
Feb 29,2016
Feb 29,2016
1
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I had placed a request to a rival firm to let my flat. It was not done in the near two months that it was on their books and there was only one viewing. I spoke to Sam Charlton and explained that this flat is ...
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Mar 01, 2016
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Thank you for the five stars. ...
Feb 20,2016
Feb 20,2016
0
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These guys were on the ball, fully up to speed about the current market and spot on with the valuation. The sale was handled efficiently and proactively and has achieved a good result. THANK YOU....
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Feb 23, 2016
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Feb 19,2016
Feb 19,2016
0
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An excellent experience start to finish, after having an awful experience with an online agent, it's true what they say, you get what you pay for! Prospects were efficient, friendly and there advice was spot on! Thank you for all your help in ensuring I ...
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Comment on agent fees
Fees were as expected
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Feb 23, 2016
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Feb 19,2016
Feb 19,2016
0
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Great guys very friendly and happy to help :). Both we're very professional and always felt like I was in the loop xx...
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Comment on agent fees
I think fees are very expensive
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Feb 23, 2016
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Feb 18,2016
Feb 18,2016
1
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Prospect Agency was one of the first places i contacted regarding a double room in a refurbished house. I happy to see clear photos, and once viewed it was just as the photos i saw online. Elliot greeted me at the door, and showed me ...
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Feb 23, 2016
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Thank you for the recommendation. ...
Feb 16,2016
Feb 16,2016
1
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I found everybody I spoke to at Camberley branch, very helpful. My paperwork was processed fairly and quickly. I would highly recommend Prospect in Camberley to friends. Both sam and Elliott professional and approachable....
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Comment on agent fees
Fair
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Feb 23, 2016
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Feb 15,2016
Feb 15,2016
0
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Elliott was very helpful and had all the information regarding the property at our viewing. He was very easy to contact and always called back. I would definitely recommend Prospects and would hopeful deal with Elliott in the future.
The whole team are very pleasant ...
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Comment on agent fees
The agents fees have gone up since the last time I rented but was ok.
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Feb 23, 2016
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Feb 04,2016
Feb 04,2016
1
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this helpful
Very friendly, knowledge and helpful staff. Made the whole process go very smoothly, and overall I am very happy with the service provided....
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Comment on agent fees
Fees were reasonable
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Feb 05, 2016
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Jan 20,2016
Jan 20,2016
1
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Sam is very nice and understandable agent. Thank you very much Sam for helping us to find our new home!...
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Jan 20, 2016
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Jan 20,2016
Jan 20,2016
1
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Worked with us during a problematic move to Cornwall with last minuet problems that caused us delays to finalise rental...
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Comment on agent fees
On par with others I looked at
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Jan 20, 2016
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Jan 19,2016
Jan 19,2016
1
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this helpful
Prospect was able to re-let my property with professionalism and ease once again. Being a demanding customer Prospect have always been happy to help and engage at all requests....
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Comment on agent fees
Agent fees were negotiated based on past fee amounts. This was acceptable.
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Jan 20, 2016
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Jan 19,2016
Jan 19,2016
1
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Sam can always be relied upon to get the best rental values and to minimise the potential void periods. Always proactive....
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Comment on agent fees
good
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Jan 20, 2016
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Jan 18,2016
Jan 18,2016
1
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this helpful
I found Sam Charlton to be most helpful and informative.
I would be happy to continue to do business with him....
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Comment on agent fees
Not applicable
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Jan 20, 2016
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Jan 18,2016
Jan 18,2016
1
people found
this helpful
this helpful
The whole process of letting a property was made very easy by Sam Charlton and Tom Pockett. We were looked after and soon had a property that suited us sorted out.
The whole experience was made very easy by these good people....
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Comment on agent fees
Reasonable fees.
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Jan 20, 2016
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Jan 15,2016
Jan 15,2016
1
people found
this helpful
this helpful
Same was very presentable when i arrived to sign papers to the house.
Elliot was very knowledgeable and presentable when showing me the room....
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Comment on agent fees
Both staff were perfect.
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Jan 20, 2016
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Jan 12,2016
Jan 12,2016
1
people found
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this helpful
Was very helpful when me and my partner came into the office to sign our paperwork to our first flat...
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Jan 13, 2016
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Thank you for the five stars and we wish you every happiness in your first flat. ...
Jan 11,2016
Jan 11,2016
1
people found
this helpful
this helpful
Really freandly staff. I am an overseas landlord who still gets a lot of important mail arriving at my property. Prospects have kindly agreed to collect and resend them overseas address. It just tells you that these guys will go extra mile get the service ...
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Comment on agent fees
Good. They agreed to freeze the management fees for the 3rd year in a row.
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Jan 13, 2016
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Jan 11,2016
Jan 11,2016
0
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i had a great experience working with Hugo and Matt on the purchase of my property. They were very professional, transparent and very helpful.
I felt looked after as I was carried along courteously throughout the process...
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Comment on agent fees
Good agency fees
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Jan 13, 2016
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We are glad you had a great experience. Thank you for the five stars. ...
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Last updated at 10:10 AM 14/01/2016 by allAgents
