95% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
97% lettings fee satisfaction
Aug 28,2019
Aug 28,2019
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The sale was mostly handled in a professional manner and we received regular updates on viewings and subsequently the progress on the sale. The Bradley's team are customer focussed but we have some reservations. Notably, having given permission for the buyers to store a few items in the unoccupied property prior to sale completion, we were alarmed to find the buyers electrical contractors given access to the house ahead of the sale completion. This was a dereliction of duty by Bradley's and is the main reason that we would hesitate to recommend them to future prospective vendors.
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Aug 28, 2019
Thank you for taking the time out to write a review. As you are mention, we are a very customer focused company so prefer not to hear of any negative aspects of our service. Having investigated the events, it looks to be clear that as permission was given by the sellers for the key to be released to the buyer without us in attendance, we cannot be responsible for what they do with that key. We are sorry to hear the buyers went beyond the agreed terms, although we hope you would have considered that before agreeing to the key being issued. As a result of this event, we will be referring these matters on future sales to be coordinated via a solicitor, although there is little that could have been done even had that been the case in this instance. Thank you again for the time to review our company, should you wish to contact us regarding this reply, please email [email protected]
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 96% | £24,000 | £1,100,000 |
| Lettings | 89% | 97% | £550 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 1 | 26 | 1 | 178 | 5 | 132 | 1 | 21 | 1 |
Areas covered
- TQ2
- Paignton
- TQ3
- TQ4
- TQ5
- TQ9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dec 22,2022
Dec 22,2022
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Debbie, Karen, Sophie and the rest of the team at Bradleys Paignton were exptional throughout my selling experience.
Pushing the sale from start to finish to ensure a speedy completion. They engage with me throughout and were receptive to my needs and concerns.
I could ...
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Jun 14,2022
Jun 14,2022
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The Team at Bradley's Estate Agents in Paignton kindly accommodated my request for a viewing at short notice upon my return from holiday. They subsequently supported the conveyancing process from offer acceptance through to exchange of contracts, keeping me fully informed throughout. Professional and great ...
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May 12,2022
May 12,2022
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I have dealt with Bradleys as both a seller and a landlord for over 10 years. I cannot recommend them enough, tenacious in selling and through in letting, it has been a joy to work with them, they make the whole process in both letting and ...
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Feb 21,2022
Feb 21,2022
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Karen at Bradleys has been amazing in helping buy our forever family home. Nothing was too much bother even my continual requests to visit the property! Would highly reccommmend them....
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Nov 04,2021
Nov 04,2021
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I want to share what an amazing experience I have had working with Bradley’s on the sale of my house. From day one they were professional, responsive and just a pleasure to deal with.
Where the truly outstanding service really becomes evident is the ...
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Oct 30,2021
Oct 30,2021
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Outstanding service and very professional!
Natalie and the team really do understand the rental market and are way ahead of the rest. They rented my property within 24 hours and have an in-depth knowledge of the market and suitable/available tenants.
They keep you fully informed ...
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Sep 03,2021
Sep 03,2021
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Excellent service so far, thanks for your help guys! Settled in very well thanks and no problems with the whole process....
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Jun 16,2021
Jun 16,2021
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Absolutely brilliant - they kept us well-informed throughout the process & was there to support when we needed it! Would happily use again....
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Mar 29,2021
Mar 29,2021
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Fantastic service. Ours was a difficult sale, thanks to the type of property being sold and not helped by me living over 200 miles away.
The service we received from the whole team was brilliant but an exceptionally big shout-out to Karen Griffiths, who never failed ...
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Mar 04,2021
Mar 04,2021
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Absolutely superb service. All members of Debbie's team helpful,friendly & efficient at all times. A particular mention to Karen Griffiths who kept us informed throughout the process.
We have no hesitation in recommending Bradleys of Paignton to anyone thinking of moving house. Thank you ....
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Mar 02,2021
Mar 02,2021
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I found everyone from this branch very friendly and helpful i have purchase two properties from them and it been nearly stress free...
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Comment on agent fees
Cant as ive only brought throu them
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Feb 26,2021
Feb 26,2021
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Excellent service from start to finish, Karen (Paignton) was extremely helpful throughout the whole process. I would highly recommend Bradley's to anyone buying or selling....
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Feb 19,2021
Feb 19,2021
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We cannot thank Bradleys in Paignton enough. They made buying our new home easy and stress free. From arranging our initial viewings through to completion Karen and Debbie were first class. They were always available to answer any questions and came back promptly to answer ...
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Feb 16,2021
Feb 16,2021
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if you want to take the stress out of moving home then I highly recommend Bradley’s. From start to finish the team at the Paignton Bradley’s branch were fantastic. They went above and beyond to help us to sell our house and nothing ...
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Jan 05,2021
Jan 05,2021
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Can't thank Bradleys Paignton enough for their delivery of first-class service from valuation to completion.
We switched from another local agent, who was doing nothing to secure a sale, to Bradleys.
A fantastic team who all go above and beyond to provide customer satisfaction....
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Nov 14,2020
Nov 14,2020
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We cannot speak highly enough of Debbie and her team at Bradleys Paignton. We asked Debbie to market our property for us after been very disappointed with the service we received from another estate agents in Paignton. The contrast between the two agents was very ...
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Aug 18,2020
Aug 18,2020
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Can not thank Bradleys Staff enough for there help, kept me informed through out the whole purchase. I viewed the property online and their VT was amazing, I did not see the property until I had completed. I would highly recommend Bradleys....
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Jul 29,2020
Jul 29,2020
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Brilliant service. Great communication and always updating both parties. Debbie, Sam Karen and Natalie always friendly and helpful. We are very happy with their whole team and would highly recommend them....
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Jul 27,2020
Jul 27,2020
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I would like to say thank you to the staff at the Paignton Branch, who carried on in the face of the terrible virus situation. I was kept up to date at all times. Special thanks to Debbie and Karen for being so helpful and ...
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Jul 20,2020
Jul 20,2020
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Brilliant service by all the team. Kept well informed and updated of progress. Debbie Natalie and Karen were great always friendly and nothing was to much trouble. Would highly recommend them....
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Feb 21,2020
Feb 21,2020
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The whole team at Bradleys have been fantastic through the purchase of our new house, keeping us up to date with progress and nothing was too much trouble. Would highly recommend....
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Feb 11,2020
Feb 11,2020
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Selling Of Our Flat
From the day we had Sam Cooke walk into our home and describe his intentions on how he was going to value our flat and then what his intentions were to promote the sale , get us our solicitors and then sell ...
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“We would highly recommend Bradley's...! Bradley's have just sold our two properties i......”
Feb 10,2020
Feb 10,2020
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Bradley's have just sold our two properties in a week...! They were extremely professional, courteous and reliable. Their communication was second to none and we would highly recommend them to anyone who is looking to move....
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Jan 16,2020
Jan 16,2020
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I have found all staff very helpful, I mainly dealt with Karen and Sam. Craig helped a lot and persevered in getting me a mortgage. Sam helped in showing me the property I bought and going round as many times as needed. But without Karen's ...
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Jan 06,2020
Jan 06,2020
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Through a very lengthy process due to unforeseen circumstances, Bradley's team, especially Karen kept us updated at all times and assisted our sellers with the sales procedure which was extremely helpful. Thank you....
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Nov 25,2019
Nov 25,2019
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Brilliant service staff were helpful and friendly. Always replied very quickly. Always had regular updates on how things were going....
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Nov 18,2019
Nov 18,2019
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Had a very tight schedule to keep to and some very slow moving cogs in the wheels to get moving on an almost a weekly basis great contact from Karen throughout the process and we finally got there in the end through what was a ...
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Nov 17,2019
Nov 17,2019
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Professional and pleasant to deal with. This is the second time that l have sold through Bradley's and l would do so again....
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Nov 13,2019
Nov 13,2019
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Having dealt with Bradleys earlier this year I found the experience as before excellent in all aspects a pleasure to deal with a highly professional and knowledgeable team Sam in particular is a great asset to this team...
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Nov 04,2019
Nov 04,2019
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We were very pleased with the service from Bradleys. Karen kept us up to date at all times and things went as smoothly as they could have....
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Karen
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Debbie
(95)
Darbo
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Arash
Sophie
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:41 PM 22/02/2017 by Will
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Paignton 
Best Estate Agent in TQ4 
This was 100% down to myself as the buyer , Bradleys had no idea at all
We had exchanged and were due to complete in Two days , I had the house fully insured and we were given permission by the owners to move items in ( Thank you it was invaluable )
I'd had some of the electrics checked and I knew the house required a total rewire , The electrician called me the night before we went away and said he could redo the wiring in the children's rooms the next day as his other job wasn't ready - I made the spur decision and said yes not thinking of the consequence and that it would upset the owners - for which I do apologise again for as this was never my intention at all - the owners were so helpful to us
So Bradleys were not at fault and I have subsequently recommended them to two further house sales
I can see why Gary assumed blame onto Bradleys but unfortunately I can not undo MY decision
On a massive positive we love the house as a family and feel we have found our forever home so thank you to both Bradleys and the Sellers