0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 31,2012
Oct 31,2012
9
people found
this helpful
this helpful
This company is very quick to take a lot of money from you. They demand holding fee over the phone and chare £140 admin. I was forced to take a 6 months contract as they did not accept my temporary work contract, past landlord references from other large Glasgow companies (which I had to get and pay for) and they then phoned my place of work to verbally check my employment contract
£140 admin and I did all the running around as the staff were very slow at contacting all relevant parties to gain the information. I had booked a moving company, Countrywide was holding off giving my keys until they received all this extra information, yet they were quick enough to take my money.
and now 6 months later they are happy to extend my contract for yet another £60 admin fee! Which I'm sure they will charge again in another 6 months.
2 days after I moved in I learnt I was not alone, there was a long established rodent infestation.
£140 admin and I did all the running around as the staff were very slow at contacting all relevant parties to gain the information. I had booked a moving company, Countrywide was holding off giving my keys until they received all this extra information, yet they were quick enough to take my money.
and now 6 months later they are happy to extend my contract for yet another £60 admin fee! Which I'm sure they will charge again in another 6 months.
2 days after I moved in I learnt I was not alone, there was a long established rodent infestation.
What agent could do to change your mind?
When they offer they flat to me and demanded the money instantly they should have stuck to the move in date advertised and agreed when I paid upfront. They rent to be reassessed due to property condition. They should not charge such a high amount for admin, and should have told me when they gave me no option but to take a 6 months lease they they would again be charging more admin. They should make it clear on their web page and at viewings that all these charges will apply and will be expected on the spot, and that future paper work charges will be billed.Attached Filesnbsp;
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Latest Reviews
3rd Sep 2014
reviewed by 'keithy1988'
31st Oct 2012
reviewed by 'lightfaceboy'
Opening Hours
Address
Countrywide Scotland
101-107 Wellington Street
City Centre,Glasgow
City of Glasgow
G2 2XT
0141 292 6262
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £460 | £515 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 03,2014
Sep 03,2014
4
people found
this helpful
this helpful
We have been letting an apartment from Countrywide Lettings in Glasgow for the last 10 months. This has been our absolutely worst experience with a letting agency to date. Usually we don't care enough to write reviews about anything, but we have endured so much neglect, ...
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Sep 03,2014
Sep 03,2014
3
people found
this helpful
this helpful
Originally started my lease with the office listed, however at some point in the three and a half years they moved to Kersland street, and of course never bothered to tell anyone.
During our time here there was several issues, mostly annoying and kept expectations ...
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What agent could do to change your mind?
They could have done their jobs, responded to issues, and not be jerks over cleanlinessAttached Filesnbsp;
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Oct 31,2012
Oct 31,2012
9
people found
this helpful
this helpful
This company is very quick to take a lot of money from you. They demand holding fee over the phone and chare £140 admin. I was forced to take a 6 months contract as they did not accept my temporary work contract, past landlord references from other ...
read full review
read full review
What agent could do to change your mind?
When they offer they flat to me and demanded the money instantly they should have stuck to the move in date advertised and agreed when I paid upfront. They rent to be reassessed due to property condition. They should not charge such a high amount for admin, and should have told me when they gave me no option but to take a 6 months lease they they would again be charging more admin. They should make it clear on their web page and at viewings that all these charges will apply and will be expected on the spot, and that future paper work charges will be billed.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
