“I have been using Townends Ealing for several......”
5 Star Review
Jun 26,2020
By:
'Ms.'
Jun 26,2020
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: UB6
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: UB6
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I have been using Townends Ealing for several years to let my flat in Perivale. They are always professional and have my best interests at heart. Senior Lettings Manager, Rob McPeake always goes above and beyond to assist with any issue or inquiry. I am ...
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“Our agent Yemi was very supportive thoughout ......”
5 Star Review
Feb 26,2020
By:
'Godfrey'
Feb 26,2020
Services: Sales (as a Vendor)
Sold price: £587000
Would you recommend?: Yes
Postcode: W13
Sales (as a Vendor)
Sold price: £587000
Postcode: W13
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Our agent Yemi was very supportive thoughout the period of marketing and selling the house. This was a stressful time for us but she always kept us well informed and responded to questions in good time. She liaised well with the buyer which meant that ...
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“Ealing Letting Office - I have been using To......”
5 Star Review
Jan 07,2020
By:
'Sandy'
Jan 07,2020
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: W5
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: W5
0
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Ealing Letting Office - I have been using Townends for both of my flats in Ealing . Robert the Letting Manager has been brilliant for my recent letting service for my Ealing flat. Always keeping me updated and ensuring my queries are answered promptly. Listening to ...
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“Having searched high and low in a particular neighbourhood close ......”
5 Star Review
Feb 23,2018
By:
'Ishil'
Feb 23,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: W5
Sales (as a Buyer)
Postcode: W5
1
people found
this helpful
Having searched high and low in a particular neighbourhood close to E Broadway, Ed had done well to get the instruction on a flat which was ideal for my wife and I. He worked hard to get our offer agreed and we are pleased with ...
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1
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“Tyana's service was second to none. I appreciated her patience, ......”
5 Star Review
Feb 22,2018
By:
'Amillsa'
Feb 22,2018
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: UB5
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: UB5
1
people found
this helpful
Tyana's service was second to none. I appreciated her patience, professionalism and determination to find me my perfect property. Couldn't have asked for a more enthusiastic agent. Thanks you for making the process as smooth as possible, needless to say i would recommend Tyana to ...
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Comment on agent fees
Good
1
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“We were pleased with the service we received throughout the ......”
4 Star Review
Nov 12,2017
By:
'K'
Nov 12,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W5
Lettings (as a Tenant)
Postcode: W5
0
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We were pleased with the service we received throughout the process. The team responded to emails promptly and gave clear information....
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“We instructed Townends Ealing to find a tenant for a ......”
5 Star Review
Oct 31,2017
By:
'Louise'
Oct 31,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W5
Lettings (as a Landlord)
Postcode: W5
0
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We instructed Townends Ealing to find a tenant for a flat after other agents had not been able to do this. Townends found a suitable professional couple within a matter of days and the letting proceeded smoothly and quickly. The Lettings team headed by Robert ...
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Comment on agent fees
Their fees were the standard fees that we expected to pay.
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“Have worked with Robert for a few years and have ......”
5 Star Review
Oct 16,2017
By:
'Jean'
Oct 16,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W52
Lettings (as a Landlord)
Postcode: W52
0
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Have worked with Robert for a few years and have always found him to be very positive, honest and professional.
Have also had confidence in the type of clients which Townends seek for our properties.
Thank you Townends for letting our property once again!...
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Comment on agent fees
Good
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“We are delighted with the service received from these two ......”
5 Star Review
Oct 13,2017
By:
'Rob'
Oct 13,2017
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: W51
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: W51
0
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We are delighted with the service received from these two agents, professional, courteous and personal. I would be highly likely to recommend the Ealing branch of Townends based on my experience with them....
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Comment on agent fees
Very happy with the agents fees.
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“Tyana made my experience of renting a property pleasant, easy ......”
5 Star Review
Oct 04,2017
By:
'Rosalind'
Oct 04,2017
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: W13
0
people found
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Tyana made my experience of renting a property pleasant, easy and efficient. She was really helpful in taking me to the viewing and resolving reference issues- a true professional!...
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Comment on agent fees
Townends lettings fees are high, even when a discount was applied. The service from staff at the branch was much better than the experience provided by head office
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“Tyana has been very supportive through the entire process of ......”
5 Star Review
Oct 04,2017
By:
'LP'
Oct 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W55
Lettings (as a Tenant)
Postcode: W55
1
people found
this helpful
Tyana has been very supportive through the entire process of searching for and renting the flat, with excellent communication skills and quick replies to our enquiries. Thank you!...
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1
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“I have had the good fortune to work with Robert ......”
5 Star Review
Sep 19,2017
By:
'Tamara'
Sep 19,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W13
Lettings (as a Landlord)
Postcode: W13
0
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I have had the good fortune to work with Robert at the Towends branch in Ealing for a number of years now.
He is not only fair in his dealings, but he is phenomenal at getting the job done. I always feel that I can ...
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Comment on agent fees
As I say above, I have always found Robert to be fair and straightforward on the fees front.
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“Could not have had a better experience with Tyana. She ......”
5 Star Review
Sep 08,2017
By:
'Marianne'
Sep 08,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W5
Lettings (as a Tenant)
Postcode: W5
1
people found
this helpful
Could not have had a better experience with Tyana. She is an asset to the team. She showed me a variety of properties which all met the requirements I had asked for. She gave me honest and positive advice about my search. She also gave ...
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1
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“Very professional, courteous, helpful and work extremely hard to identify ......”
5 Star Review
Jul 17,2017
By:
'Rosanna,'
Jul 17,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W5
Lettings (as a Landlord)
Postcode: W5
0
people found
this helpful
Very professional, courteous, helpful and work extremely hard to identify new and suitables tenants.
Always welcoming and approachable, and constantly keep me informed of progress which I particularly appreciate....
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Comment on agent fees
acceptable
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“Tyana was great! Made the entire process run smoothly, was ......”
5 Star Review
Jul 11,2017
By:
'Rita'
Jul 11,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W5
Lettings (as a Tenant)
Postcode: W5
1
people found
this helpful
Tyana was great! Made the entire process run smoothly, was very helpful and gave us all the information we needed!...
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1
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“I have recently used Townsend in Ealing Broadway to rent ......”
5 Star Review
Jul 11,2017
By:
'Mel'
Jul 11,2017
Services: Lettings (as a Tenant)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: W5
Lettings (as a Tenant)
Rent PCM: £1650
Postcode: W5
0
people found
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I have recently used Townsend in Ealing Broadway to rent a property through. From start to finish they were fantastic constantly kept me in the loop about how everything was going and nothing seemed too much for them. Robert and Mohamed were brilliant I can't ...
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Comment on agent fees
They were good
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“Extremely excessive fees with no real justification. To charge £25 just ......”
2 Star Review
Jul 04,2017
By:
'Paul'
Jul 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W13
Lettings (as a Tenant)
Postcode: W13
0
people found
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Extremely excessive fees with no real justification. To charge £25 just to confirm payments were made on time in a reference is exorbitant, and there is then a payment fee added on to this....
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“Very friendly and helpful with finding the property. Helped with ......”
4 Star Review
Jun 13,2017
By:
'Azim'
Jun 13,2017
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: W52
Lettings (as a Tenant)
Rent PCM: £900
Postcode: W52
0
people found
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Very friendly and helpful with finding the property. Helped with the whole process from start to end fantastically. Could not have asked for a better agent....
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“Really helpful before and after purchase. Were also very helpful ......”
5 Star Review
Jun 07,2017
By:
'Richard'
Jun 07,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: W13
Sales (as a Buyer)
Postcode: W13
0
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Really helpful before and after purchase. Were also very helpful over the stressful final part. Might even have gone with us as we were a better buyer for the seller, rather than take the higher sale price and get stung in the end by a ...
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Comment on agent fees
I was a buyer so have no comment on the fees.
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“Recently used Townends to rent a property in Ealing. I ......”
5 Star Review
May 18,2017
By:
'Ealing'
May 18,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Postcode: W13
0
people found
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Recently used Townends to rent a property in Ealing.
I was delighted with the result that was achieved within a short time frame.
A special thank you to Robert McPeake for offering a superior quality of service in a timely and professional manner....
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Comment on agent fees
Good value for the service that is provided.
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“Everything in time and order. I would highly recommended Townsend's ......”
4 Star Review
May 04,2017
By:
'Alejandro'
May 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W5
Lettings (as a Tenant)
Postcode: W5
0
people found
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Everything in time and order. I would highly recommended Townsend's Ealing Branch.
They help us to have a comfortable move in London....
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“Robert has been excellent at keeping me informed for my ......”
4 Star Review
May 04,2017
By:
'Sandy'
May 04,2017
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: UB1
Lettings (as a Landlord)
Rent PCM: £950
Postcode: UB1
0
people found
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Robert has been excellent at keeping me informed for my tenancy and resolving any queries that I have regarding tenants, contracts. I have been landlord with Townends for over 15 years.
Sandy Patel...
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“Great service for the Landlord - regular feedback on progress, ......”
5 Star Review
Apr 25,2017
By:
'SN'
Apr 25,2017
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: NW10
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: NW10
0
people found
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Great service for the Landlord - regular feedback on progress, quick to find tenants and good follow up with documentation. Recommended....
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Comment on agent fees
Competitive
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“Robert (and Zusanne) have been very efficient and professional and, ......”
4 Star Review
Apr 06,2017
By:
'Marco'
Apr 06,2017
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: W3
Lettings (as a Tenant)
Rent PCM: £850
Postcode: W3
0
people found
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Robert (and Zusanne) have been very efficient and professional and, provided I was a stranger just landed in UK, very patient with me.
They explained everything in simple and clear terms and I have really appreciated this. Within a few days I could easily process ...
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“I only dealt with Robert very professional and helpful keeping ......”
5 Star Review
Mar 27,2017
By:
'Lisa'
Mar 27,2017
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: W5
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: W5
0
people found
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I only dealt with Robert very professional and helpful keeping me fully updated of the progress regularly. I wouldn't hesitate to recommend this agent....
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Comment on agent fees
Perfect .... 100% better than other competitors!
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“Robert and the team at the Ealing branch have been ......”
4 Star Review
Mar 27,2017
By:
'Leanne'
Mar 27,2017
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: W5
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: W5
0
people found
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Robert and the team at the Ealing branch have been extremely helpful and supportive during the start of our tenants stay. There were quite a few teething problems which the team have dealt with efficiently and they always sound friendly when you call, even though ...
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Comment on agent fees
I believe tenant find fees should be one off at the start of the tenancy rather than monthly for the life of the tenancy.
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“Provided Good and efficient serviceFound three great tenantsAlways polite and ......”
5 Star Review
Mar 27,2017
By:
'Natts'
Mar 27,2017
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: NW10
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: NW10
0
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Provided Good and efficient service
Found three great tenants
Always polite and well mannered
Smooth procedure with everything
Thank you very much...
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Comment on agent fees
Very Reasonable
and competitive
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“The staff at this branch are friendly and give a ......”
5 Star Review
Mar 27,2017
By:
'Michael'
Mar 27,2017
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: W5
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: W5
0
people found
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The staff at this branch are friendly and give a personal service. My dealing with Robert McPeake is that he is a person who understands situation and requirements of the Landlord and tryies to be helpful. He is a person comfortable to talk to...
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Comment on agent fees
Good
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“The agent was proactive and forthcoming toward my needs and ......”
4 Star Review
Feb 28,2017
By:
'Jitka'
Feb 28,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HA0
Lettings (as a Tenant)
Postcode: HA0
0
people found
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The agent was proactive and forthcoming toward my needs and demands offering solutions to my situation. She was also answering my questions regarding the rent. However, the breakdown of the money needed to pay upfront could have been explained more clearly and in more professional ...
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Comment on agent fees
Fees should be lower.
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“I am a portfolio landlord and used Townends Ealing branch ......”
5 Star Review
Feb 25,2017
By:
'AC'
Feb 25,2017
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: No
Postcode: HA01
Lettings (as a Landlord)
Rent PCM: £900
Postcode: HA01
0
people found
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I am a portfolio landlord and used Townends Ealing branch for the first time, following a disappointment from another local agent. Robert and Zuzanna were relentless in finding a suitable tenant and ensuring a successful completion, supported by an efficient admin all within a week! ...
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Comment on agent fees
Robert is approachable and competitive. The fees were as agreed with no shocks and surprises.
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Thank you very much for taking the time to post this review of Townends in Ealing. We’d like to reassure you that your experience of dealing with multiple managers during your sale is extremely unusual for us and would like to apologise for any inconvenience this caused you during your sale, however we are glad to hear that despite this your overall experience with us was positive.
We would like to wish you every happiness in your new home.
Kind regards
Townends Estate Agents