Acquire Estate Agents
London, SW11
4/5, 65 reviews
74% recommended
100% sales valuation accuracy
100% sales fee satisfaction
83% lettings valuation accuracy
75% lettings fee satisfaction

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“Dont waste your time and money...”

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Aug 19,2019
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By: 'M'
Aug 19,2019
20 people found
this helpful
It started quite badly, I went for a viewing and the agent was late. He just looked at his phone and was not bothered to show me around. Knowing I will not live with this agent I took the place with my friends. I met the landlord next day who said that the agency is pretty bad and if something is wrong with the flat he will sort it as he has building company. The neighbours from above were flooding us and there was no light for 6 months. My flatmates started to move out and the agency put responsibility to find other tenants on me. I was searching, checking if they have job etc and the agency was just taking money. I had to remind the agency about the end of tenancy agreement, all paperwork, and whenever I came over to the office they did not know what I am on about event thought the address was written in red on the board as 'urgent enquiry'. They blamed some poor agent who happened to be on leave because of family issues. Good work management will imply shifting that property to another agent, but not here. On multiple emails I was confused with the property owners, not surprising if I was forced to take those duties over. Eventually I decided to move out and of course I was made to find a replacement or I will not get my deposit back. I found replacement and did all the paperwork. A month later I heard that the agency kicked everybody out. Rude, obnoxious, not fulfilling their duties, not managing property at all. Avoid. There are way nicer and better agencies to rent from.
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By: David Smith
Aug 21, 2019
Dear MS Davey. We do not know who you are and we actually do not have any properties in SW18 that we rent or manage.

If you said the Landlord thought we were pretty bad, I don't think they will use us as there are many other agents in SW18.

Your comments does not make sense and your review has been reported.

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Latest Reviews

View all Reviews 65
15th Sep 2023
reviewed by 'Sophie'
“Very helpful team! They were quick in replying and always solved the issue at hand....”
31st Aug 2023
reviewed by 'AC'
“Vincent was very responsive, friendly and helpful. He took charge and organised what needed to be done. I would recommend ......”
25th Aug 2023
reviewed by 'Emily'
“I have had a great experience moving to London and am very satisfied with my stay thanks to Acquire Estate. ......”
20th Jun 2023
reviewed by 'Laur'
“Vincent demonstrated efficiency and professionalism when dealing with matters related to property appliances replacement....”
30th Mar 2023
reviewed by 'jonathan'
“Great service provided by Vincent when our oven broke. He responded to my emails in a timely manner and got ......”
15th Feb 2023
reviewed by 'Jolie'
“I have had a great experience with Acquire letting of a 2 bed Room in Zone 2, London. Amy Luu, in particular, ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Acquire Estate Agents
278 Battersea Park Road
Battersea,London
Greater London
SW11 3BS
020 7228 2629

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £230,000 £400,000
Lettings 83% 75% £286 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 5 23 10 1 0 1 0 4 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Latest Properties

No Properties

“great experience - nothing to criticize...”

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Sep 15,2023
Minithumbup
By: 'Sophie'
Sep 15,2023
1 people found
this helpful
Very helpful team! They were quick in replying and always solved the issue at hand....
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“Great service...”

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Aug 31,2023
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Vincent
By: 'AC'
Aug 31,2023
0 people found
this helpful
Vincent was very responsive, friendly and helpful. He took charge and organised what needed to be done. I would recommend him and his colleagues...
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“I have had a great experience moving to Londo......”

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Aug 25,2023
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Gledis
By: 'Emily'
Aug 25,2023
0 people found
this helpful
I have had a great experience moving to London and am very satisfied with my stay thanks to Acquire Estate. My apartment is lovely and exactly what I expected and the few things that needed fixing were handled promptly by Acquire Estate who sent a ...
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“Vincent demonstrated efficiency and professi......”

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Jun 20,2023
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Vincent
By: 'Laur'
Jun 20,2023
0 people found
this helpful
Vincent demonstrated efficiency and professionalism when dealing with matters related to property appliances replacement....
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“Great service provided by Vincent when our ov......”

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Mar 30,2023
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Vincent
By: 'jonathan'
Mar 30,2023
0 people found
this helpful
Great service provided by Vincent when our oven broke. He responded to my emails in a timely manner and got us a replacement oven within a week....
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“I have had a great experience with Acquire le......”

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Feb 15,2023
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Amy
By: 'Jolie'
Feb 15,2023
0 people found
this helpful
I have had a great experience with Acquire letting of a 2 bed Room in Zone 2, London. Amy Luu, in particular, has been tremendously helpful in my search for a property to buy, refurbish and letting. Her promptness, knowledge of the market, kindness, good energy made ...
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“I have been working with Acquire estate agent sınce 2019...”

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Dec 06,2022
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Vincent
By: 'Emel'
Dec 06,2022
0 people found
this helpful
I have been working with Acquire estate agent since 2019. Excellent service, great communication and solution focus approach. Vincent, our agent, is very positive and proactive.He is helpful in every aspect of all problems. I would definitely recommend Vincent and Acquire estate agent.Liam, Auron ...
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“Very quick response! Friendly team.We were v......”

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Nov 23,2022
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Amy
By: 'Cheng'
Nov 23,2022
0 people found
this helpful
Very quick response! Friendly team. We were very happy with our flat and renting experience, so, we extended it for another year!...
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“Vincent has been really helpful, answering an......”

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Oct 27,2022
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Vincent
By: 'Assem'
Oct 27,2022
0 people found
this helpful
Vincent has been really helpful, answering and handling our requests promptly. Will continue working with Acquire in the future ....
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“Only good experiences with Acquire Estate...”

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Oct 23,2022
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By: 'Cassie'
Oct 23,2022
0 people found
this helpful
Only good experiences with Acquire Estate agents. They have helped with any and all queries or issues we have had over the last year and have been so helpful getting our lease renewed....
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“Aaron Nguyen Lu and his team provide a first ......”

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Oct 18,2022
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Aaron
By: 'T Rowe - Landlord'
Oct 18,2022
0 people found
this helpful
Aaron Nguyen Lu and his team provide a first rate property management service. They are customer focussed and readily contactable at all times. In this regard they are superior to most other property management providers. From day 1 my expectations have been exceeded....
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“They provided efficient cost effective lettin......”

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Sep 05,2022
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Aaron
By: 'Colin'
Sep 05,2022
0 people found
this helpful
They provided efficient cost effective letting of our property for 15 years, and were also excellent when it came to sell the property this year. Would highly recommend....
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“Great company. We have worked with them for m......”

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Sep 02,2022
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By: 'Efficient Home Energy'
Sep 02,2022
0 people found
this helpful
Great company. We have worked with them for multiple years, and they are very helpful and reliable. It's a pleasure working with this company. Would definitely recommend!...
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“Aaron and the team at Acquire in Battersea ha......”

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Jul 11,2022
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Amy
By: 'Dan Fisher'
Jul 11,2022
0 people found
this helpful
Aaron and the team at Acquire in Battersea have managed our small portfolio of London properties for around 20 years. We have tried separate agents on separate arrangements on a few properties over the years but are now fully consolidated with Acquire. They are exceptional as ...
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“A very trustworthy and transparent estate age......”

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Jul 08,2022
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Amy
By: 'Vu'
Jul 08,2022
0 people found
this helpful
A very trustworthy and transparent estate agent as all my queries was dealt with and always would be able to contact them. Very organised and have a great depth of knowledge of London in general....
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“Acquire Estate Agents have managed my propert......”

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Jul 07,2022
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Aaron
By: 'NANCY'
Jul 07,2022
0 people found
this helpful
Acquire Estate Agents have managed my property for 12 years. They work as an excellent team and respond to any queries either from my tenants or myself swiftly. They are very professional in all that they do. I would strongly recommend....
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“I had a good experience with acquire estate a......”

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Jul 07,2022
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By: 'Jenny Pham Grattepanche'
Jul 07,2022
0 people found
this helpful
I had a good experience with acquire estate agents, especially My Do, She has been very helpful and reachable for all small queries. Strongly recommended...
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“The experience I have with Acquire Estate Age......”

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Jul 07,2022
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Amy
By: 'Viet'
Jul 07,2022
0 people found
this helpful
The experience I have with Acquire Estate Agents through the many years I have been with them have been nothing short of excellent! The service is quick and efficient. The team is super friendly and happy to go the extra mile to help resolve problems. ...
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“Accquire has been a great letting agent for u......”

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Jul 06,2022
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By: 'Jolie'
Jul 06,2022
0 people found
this helpful
Accquire has been a great letting agent for us. Always super responsive and getting any issues sorted ASAP. Thank you very much. Would certainly recommend....
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“Acquire is great for a first time renter!...”

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Feb 28,2022
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Aaron
By: 'Matilda'
Feb 28,2022
0 people found
this helpful
This was my first time renting and Acquire made it great! The process of viewing and securing the room was simple and I found that Acquire was very communicative and transparent in the early stages. Throughout my tenancy, getting in touch with them was easy ...
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“I have had a very bad experience with Acquire Estate ......”

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Feb 07,2022
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By: 'Julian'
Feb 07,2022
0 people found
this helpful
I have had a very bad experience with Acquire Estate Agents. I rented a property from them for about a year (2020-2021) and encountered many issues, including: - Not initially informing us that the property shared a hallway with a brothel, leading to many uncomfortable ...
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“They generally just don't do anything they say they will do...”

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Feb 04,2022
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Daniel
By: 'JuliaN'
Feb 04,2022
2 people found
this helpful
I have had a very bad experience with Acquire Estate Agents. I rented a property from them for about a year (2020-2021) and encountered many issues, including: - Not initially informing us that the property shared a hallway with a brothel, leading to many uncomfortable ...
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“Very unresponsive, require constant chasing. ......”

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Apr 11,2021
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By: 'Grace W'
Apr 11,2021
2 people found
this helpful
Very unresponsive, require constant chasing. Earning commission without doing even the basics of actually managing the property. Have not dealt with plumbing issue reported repeatedly for over 6 months....
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“They are a great team and they certainly look......”

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Apr 06,2021
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Aaron
By: 'Nick Smith'
Apr 06,2021
0 people found
this helpful
They are a great team and they certainly looked after my property on Broomwood Road really well for the past few years. We couldn't have asked for a better agent. A big thank you to the team at Acquire Estate Agents...
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“Thanks for your help...”

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Apr 17,2020
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Aaron
By: 'Thuy'
Apr 17,2020
0 people found
this helpful
Helped us during those hard times of COVID19 and showed a lot of flexibility and understanding for the situation. Thank you for the support and efforts! Highly recommended...
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“Great bunch of guys, helped us with selling o......”

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Jan 21,2020
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Aaron
By: 'Nib'
Jan 21,2020
0 people found
this helpful
Great bunch of guys, helped us with selling our property in Clapham/Balham. Did an excellent job. Couldn't recommend them highly enough....
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“Mediocre service, worse experience as a tenant...”

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Nov 18,2019
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Patricia
By: 'Ibrahim'
Nov 18,2019
8 people found
this helpful
I practically had to manage the property myself for the three years I lived there: Firstly by chasing the previous tenants to get the keys (no formal handover), no inventory check, replacing my own missing parts and also finding new tenants at the end of ...
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“Dont waste your time and money...”

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Aug 19,2019
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By: 'M'
Aug 19,2019
20 people found
this helpful
It started quite badly, I went for a viewing and the agent was late. He just looked at his phone and was not bothered to show me around. Knowing I will not live with this agent I took the place with my friends. I met ...
read full review
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By: David Smith
Aug 21, 2019
View all comments (1)
Dear MS Davey. We do not know who you are and we actually do not have any properties in SW18 that we rent or manage. If you said the Landlord thought we were pretty bad, I don't think they will use us as there are many other agents in SW18. Your comments does not make sense and your review has been reported. ...

“Aaron is horrendously rude and aggressive. St......”

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Jul 30,2019
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By: 'OLIVIA'
Jul 30,2019
2 people found
this helpful
Aaron is horrendously rude and aggressive. Staff are unhelpful and act like you're an inconvenience. Avoid at all costs. Even landlords find them abhorrent...
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“Great team...”

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May 20,2019
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Aaron
By: 'my'
May 20,2019
0 people found
this helpful
I've worked with Acquire for a few months now and they have been great. Very nice, respectful and very professional. I highly recommend them....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Acquire Estate Agents, London SW11 3BS



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