0% lettings valuation accuracy
55% lettings fee satisfaction
Aug 16,2019
Aug 16,2019
3
people found
this helpful
this helpful
Don't rent from him
The property we rented from him was in a terrible state.
We were advised after 11 years of renting one of his properties that we would not be out of pocket.
We added secondary double glazing, a new bathroom and loads more and asked nearly next to nothing from him.
The waste removal from property was between £500 to £1000 a year as the soak away does not work!!
On moving out we lost our deposit and he even tried claiming for cleaning when I painted all walls throughout.
We were not allowed back to collect things we left on the understanding we would not be out of pocket, including our £500 wood burner.
We lost our deposit and our goods!!!
The property we rented from him was in a terrible state.
We were advised after 11 years of renting one of his properties that we would not be out of pocket.
We added secondary double glazing, a new bathroom and loads more and asked nearly next to nothing from him.
The waste removal from property was between £500 to £1000 a year as the soak away does not work!!
On moving out we lost our deposit and he even tried claiming for cleaning when I painted all walls throughout.
We were not allowed back to collect things we left on the understanding we would not be out of pocket, including our £500 wood burner.
We lost our deposit and our goods!!!
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16th Mar 2022
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16th Aug 2019
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4th Apr 2019
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20th Mar 2019
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10th Oct 2018
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Opening Hours
Address
Richard Mitham Associates
Lavant House, 39 Lavant Street
Petersfield
Hampshire
GU32 3EL
01730 266 657
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 55% | £520 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 6 | 5 | 1 | 0 | 0 | 0 | 0 | 3 |
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Mar 16,2022
Mar 16,2022
0
people found
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5 star, never had a problem.
Been with richard mithams associates for nearly 6 years.
3 years in my studio flat before moving to a house im in now. They have been really supportive, and quick to get back to me if i had a problem.
Unfortunately i ...
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Mar 16, 2022
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Thank you for your kind comments. We are very pleased to hear that you have enjoyed your time with us and we are sorry to lose you as a tenant. We wish you all the best in the future! ...
Jul 07,2020
Jul 07,2020
0
people found
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Great service and support by Richard Mitcham and the team in Petersfield. Amazing service, professional staff, always pleasure to deal with. Julie was helpful throughout our tenancy....
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Jul 08, 2020
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Thank you! We are very pleased that you enjoyed your time as a tenant with us and if we are ever able to be of assistance, please do not hesitate to be in touch - we would be delighted to help! ...
Aug 16,2019
Aug 16,2019
3
people found
this helpful
this helpful
Don't rent from him
The property we rented from him was in a terrible state.
We were advised after 11 years of renting one of his properties that we would not be out of pocket.
We added secondary double glazing, a new bathroom and loads more ...
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Aug 16, 2019
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We are sorry you feel this way, however we have tried to discuss the issues with yourselves many times. We advised on several occasions that the property was not suitable for yourselves for reasons you are aware of. We were not informed about the issue with the soak away until shortly before you moved out.
Painting is not the same as cleaning and we have photos of the property from when you moved out in February. You chose to carry out works on the property yourselves and to leave the goods in ...
May 04,2018
May 04,2018
5
people found
this helpful
this helpful
Charged for professional clean after property had been cleaned but allegedly not good enough to pass the required standard. Would never use again and would never recommend....
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Oct 11,2016
Oct 11,2016
4
people found
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I considered to sell my flat through RMA, but would echo the rest of the comments to advise steering well clear.
An identical studio flat GU32 was found to have been advertised for almost one year, without successful completion. The advertisement itself was under-representing the ...
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Comment on agent fees
No comment on this
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Nov 22, 2016
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As you have only ever telephoned our office for free advice and have never been a client of ours, we do not know how you can comment on our work. The client you mention has been a client of ours for 25 years so is clearly very happy with our service. ...
Dec 17,2015
Dec 17,2015
9
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this helpful
I found Richard Mitham Associates to be an absolute shambles. They let themselves in whilst myself and my partner were at work on several occasions with no prior notice. When completing a viewing near the end of our tenancy, Mr Mitham smashed a plant pot ...
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Dec 18, 2015
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RDawkins, we are sorry to hear that you feel you did not have a good experience with ourselves. It would, of course, be more helpful to ourselves if you could have discussed these points directly with us. You were allowed to go periodic as you refused to sign another fixed term and we have, therefore, been left with a property vacant during one of the worst times of the year, something we always try to avoid to protect our landlord's interests. The (one) occasion when access was gained was to co ...
Aug 25,2015
Aug 25,2015
8
people found
this helpful
this helpful
For the owner (John Richard Mitham) to remain out of the day to day business and allow his staff to run the company. Also for the company to use the referencing company how it should be used. They are not authorised to hold client data ...
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What agent could do to change your mind?
Be more friendly. Sue the office manager is very friendly and seems to be put on by the owner. He is very vague on the phone and quoted "we only select tenants that we want". Which when paying ‚£425 of referencing fees, leaves you feeling fairly uncomfortable. Not an agent that I would deal with. Stick with the agents that are signed up to the relevant associations that protect tenants. These cowboys don't appear to be.Attached Filesnbsp;
Comment on agent fees
Too expensive. More than any other agent in the area!
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Oct 07, 2015
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We work very hard in our office to ensure that both landlords and tenants receive a good service. We have been established in Petersfield for over 26 years and are lucky enough to have many long-term landlords and tenants. We are members of The Property Ombudsman and are trained bi-annually to ensure we are always up to date with the law and what is happening within the industry. It is always a shame to read negative comments and we would appreciate it if you could be in touch directly with our ...
Mar 31,2015
Mar 31,2015
8
people found
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this helpful
These people are AWFUL to deal with!! Do NOT ever go to these people, they are absolutely appalling and rude, like sales people. OK before you're sold, then the nasties come out. They will be your absolute nightmare. Do not waste any of your hard ...
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Comment on agent fees
Most expensive fees in the area
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Oct 07, 2015
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Please contact us directly on [email protected] to discuss your issues further so that we can work towards resolving them. ...
Aug 19,2014
Aug 19,2014
6
people found
this helpful
this helpful
Please dont deal with this letting agent. The man is rude and as previously stated way past retirement. Customer service is zero and approach appaling. We are great reliable tennants with 7 years renting history. He asked for 6 months deposit which we agreed too and sourced, ...
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What agent could do to change your mind?
A complete personality change would be good. His staff are lovely but he is appalling.Attached Filesnbsp;
Comment on agent fees
Total scam artist
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Mar 31, 2015
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Absolutely agree RMA are appalling. I would stay away far far away from these people ...
Dec 02,2013
Dec 02,2013
12
people found
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this helpful
Awful guy to deal with. Rude, very childish and should think about retiring as past his sell by date to deal today's business world....
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Oct 27,2015
Oct 27,2015
2
people found
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this helpful
Very pleased with the service RMA provided and continue to provide for me, I have been a tenant in various properties for the last 12 years and have dealt with lots of company's but RMA really outshone from my first viewing. All the staff are incredibly ...
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Comment on agent fees
Fees were very fair, they also offer a free service that sets you up with all the utilities and council etc, making moving in a very smooth process.
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Nov 24, 2015
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It is always good to hear that all our hard work pays off and we end up with a happy client! As ever we will continue to strive to improve our standards. ...
Jan 24,2017
Jan 24,2017
0
people found
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Although Mitham Associates are not well known for handling House Sales we decided to use Richard Mitham Associates to act as Agents for the Sale of our House in Slindon, West Sussex as opposed to one of the bigger multinational Agents.
We found Mr Mitham ...
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Comment on agent fees
Mitham associates fees were up to 50% LESS then their competitors!
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Jan 25, 2017
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Thank you very much for your kind review. We always try to make the process, whether it be selling or letting, go as smoothly and easily as possible for our clients and we are pleased to hear that the process worked so well for yourself. ...
Mar 20,2019
Mar 20,2019
0
people found
this helpful
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I have been a tennant if Mr Mitham for nearly 4 years. In that time I have had many changes in personal circumstances (people moving in and out, the addition of my kittens etc) and the team at RMA have always bent over backwards to accommodate ...
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Comment on agent fees
Very very reasonable, having just received the fees for my new house from a different agent which are nearly three times as much I am very grateful that I have been with RMA for as long as I have.
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Mar 20, 2019
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Thank you very much for your lovely message! We work hard to try and make renting your home as stress-free as possible so it is always good to hear that we made your experience a positive one. ...
Oct 10,2018
Oct 10,2018
0
people found
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I would like to thank Richard Mitcham in Petersfield for the amazing personal service I received from your branch. Professional staff assisted in finding us the best property suited to our needs. It is so nice to deal with a company who returns calls and ...
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Comment on agent fees
I would like to thank Richard Mitcham in Petersfield for the amazing personal service I received from your branch. Professional staff assisted in finding us the best property suited to our needs. It is so nice to deal with a company who returns calls and emails in a fast efficient manner. Julie was helpful throughout our tenancy. So many agencies are happy to take your money and then are not interested in the tenant after that. Julie guided us through the process, assisting us all the way. Well done team! Thank you for your support.
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Oct 10, 2018
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Thank you for your kind comments. We try our best to provide a high standard of service to our clients and it is always good to hear that we have succeeded. If we can ever be of assistance in the future, please do not hesitate to be in touch. ...
Apr 04,2019
Apr 04,2019
0
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my experience with Richard Mitham Associates has been a very positive one. They have been extremely helpful and friendly. They are always accessible and respond in an efficient and effective way to any issues arising, which have been minimal. I have found them to be ...
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Comment on agent fees
good
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Apr 04, 2019
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Thank you very much for your comments. We always try to help and it is good to hear that you feel we have succeeded. If we can be of any assistance in the future, please do not hesitate to be in touch. ...
Carly
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 3:07 PM 01/11/2017 by allAgents
Painting is not the same as cleaning and we have photos of the property from when you moved out in February. You chose to carry out works on the property yourselves and to leave the goods in the property. However, the deposit was not completely withheld. The part of the deposit that was not in dispute was refunded to yourselves. As determined by the Deposit Protection Service in accordance with the terms of the custodial scheme - "11. Having considered the evidence, on balance, I find that the tenant breached the terms of the tenancy agreement by failing to pay the rent as stated in the tenancy agreement. I therefore award the sum of £*** to the letting agent in settlement of the rent arrears." (4th July 2019).