Jan Forster Estates
Forest Hall, Newcastle upon Tyne, NE12
4.8/5, 37 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

Contact Us

“Rude and unprofessional....”

Share on :
Aug 10,2019
Minithumbdown
By: 'Amy'
Aug 10,2019
6 people found
this helpful
I decided not to continue to sell my property with Jan Forsters due to unprofessional conduct in both rudeness and feeling used by the company. Putting a sign outside my door when I hadnt agreed to sell and then trying to share some of the blame is unacceptable. I will not even view properties now with them let alone sell my own.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ann Lee
Mar 27, 2021
They send people to view properties without even having their house on the market and accept offers from vendors who don't have funds, mortgage s in place, truly appalling

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 37
10th Aug 2019
reviewed by 'Amy'
“I decided not to continue to sell my property with Jan Forsters due to unprofessional conduct in both rudeness and ......”
8th Jun 2017
reviewed by 'Mr'
“We were very happy with the helpful & friendly staff (especially Sarah)who gave us encouragement at the start of our ......”
2nd Jun 2017
reviewed by 'Harveysandu'
“Perfect attitude, great help, fantastic member of staff.Brooke was very knowledgeable, and always returned calls quickly.Will definitely recommend ......”
16th May 2017
reviewed by 'Annabelle'
“Very Professional very quick. My flat had been empty for 9 months Jan Forster found a tenant within a couple of ......”
13th Apr 2017
reviewed by 'Finallymoved'
“Having had my home on and off the market for 6 or 7 years with various estate agents, we ended up with ......”
4th Apr 2017
reviewed by 'KD'
“We received fop quality service at all times. Andrew was a great help throughout the whole process of looking for ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Jan Forster Estates
26a Station Road North
Forest Hall,Newcastle upon Tyne
Tyne & Wear
NE12 9AD
0191 605 3134

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £80,000 £560,000
Lettings 100% 99% £425 £425
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 23 0 10 0 0 1
Areas covered
  • NE12
  • Forest Hall
  • NE23
  • Long Benton
  • Killingworth
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NALS UKALA
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Forest Hall, NE12
Gosforth, NE3
High Heaton, NE7
Low Fell, NE9
Newcastle, NE3
Property Management Centre, NE3
Tynemouth, NE30
Whitley Bay, NE26

“Rude and unprofessional....”

Share on :
Aug 10,2019
Minithumbdown
By: 'Amy'
Aug 10,2019
6 people found
this helpful
I decided not to continue to sell my property with Jan Forsters due to unprofessional conduct in both rudeness and feeling used by the company. Putting a sign outside my door when I hadnt agreed to sell and then trying to share some of the ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ann Lee
Mar 27, 2021
View all comments (1)
They send people to view properties without even having their house on the market and accept offers from vendors who don't have funds, mortgage s in place, truly appalling ...

“We were very happy with the helpful & friendly staff (especially ......”

Share on :
Jun 08,2017
Minithumbup
By: 'Mr'
Jun 08,2017
0 people found
this helpful
We were very happy with the helpful & friendly staff (especially Sarah)who gave us encouragement at the start of our journey of buying our new home. Barbara helped to 'iron out' some niggling creases at the end of our journey, stepping in, hence, hurrying the ...
read full review
Comment on agent fees
We think the agent's fees were at a fair price.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Perfect attitude, great help, fantastic member of staff.Brooke was ......”

Share on :
Jun 02,2017
Minithumbup
By: 'Harveysandu'
Jun 02,2017
0 people found
this helpful
Perfect attitude, great help, fantastic member of staff. Brooke was very knowledgeable, and always returned calls quickly. Will definitely recommend the agency in the future....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very Professional very quick. My flat had been empty for 9 ......”

Share on :
May 16,2017
Minithumbup
By: 'Annabelle'
May 16,2017
0 people found
this helpful
Very Professional very quick. My flat had been empty for 9 months Jan Forster found a tenant within a couple of hours...
read full review
Comment on agent fees
As average
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having had my home on and off the market for 6 ......”

Share on :
Apr 13,2017
Minithumbup
By: 'Finallymoved'
Apr 13,2017
0 people found
this helpful
Having had my home on and off the market for 6 or 7 years with various estate agents, we ended up with Jan Forster by chance. We had the property valued by them whilst looking to do a part ex with a builder. Chris was the gent ...
read full review
Comment on agent fees
fee's were pretty standard, fixed fee on the cheaper side of average i'd say
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We received fop quality service at all times. Andrew was ......”

Share on :
Apr 04,2017
Minithumbup
By: 'KD'
Apr 04,2017
0 people found
this helpful
We received fop quality service at all times. Andrew was a great help throughout the whole process of looking for and purchasing our property....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very happy with the service from Jan Forster. Andy kept ......”

Share on :
Apr 02,2017
Minithumbup
By: 'Sam'
Apr 02,2017
0 people found
this helpful
Very happy with the service from Jan Forster. Andy kept me up to date throughout the process and was helpful in maintaining communication with the vendor to support the buying process....
read full review
Comment on agent fees
Not applicable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Chris was very helpful and efficient in arranging launch of ......”

Share on :
Apr 01,2017
Minithumbup
By: 'Lee'
Apr 01,2017
0 people found
this helpful
Chris was very helpful and efficient in arranging launch of our house and towards the end Barbara kept us informed most days and made sure things ran smoothly with a difficult purchaser....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From our initial contact with Jan Forster we were confident ......”

Share on :
Apr 01,2017
Minithumbup
By: 'Joanna'
Apr 01,2017
0 people found
this helpful
From our initial contact with Jan Forster we were confident we had chosen the right agent for us. Andy kept us fully informed throughout the process. He was professional yet very friendly. We felt supported throughout. We would have no hesitation in recommending Jan Forster....
read full review
Comment on agent fees
Fees were very reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very impressed with Andy and the team, I ......”

Share on :
Feb 04,2017
Minithumbup
By: 'Tom'
Feb 04,2017
0 people found
this helpful
I was very impressed with Andy and the team, I have had dealings with other estates agents in Forest Hall and Jan Forster are streets ahead, I would not use anyone else. Jan Forster carried out viewings on my behalf but I still was notified ...
read full review
Comment on agent fees
Fee reasonable, more than internet only agents but received better service.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Andy was very helpful throughout the process. He was knowledgeable ......”

Share on :
Jan 03,2017
Minithumbup
By: 'TC'
Jan 03,2017
0 people found
this helpful
Andy was very helpful throughout the process. He was knowledgeable and easy to discuss things with. Jan Forster kept me informed by text in advance of every viewing. The sale, once a buyer had been found, went through smoothly with his encouragement. I couldn't have ...
read full review
Comment on agent fees
Fees as agreed with no extras
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jan Forster provided an excellent service throughout the sale of ......”

Share on :
Sep 26,2016
Minithumbup
By: 'Jo'
Sep 26,2016
0 people found
this helpful
Jan Forster provided an excellent service throughout the sale of our previous house and the purchase of our new one. They were always on hand to talk over any problems and queries and they dealt with the process quickly and efficiently up and down the ...
read full review
Comment on agent fees
Very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Andy was a great agent to work with throughout the ......”

Share on :
Aug 17,2016
Minithumbup
By: 'Joanne'
Aug 17,2016
0 people found
this helpful
Andy was a great agent to work with throughout the whole moving process. He was always easy to contact and very quick to respond to emails and calls whenever necessary. He did everything he could to help us out when we needed it - which ...
read full review
Comment on agent fees
Jan Forsters fees were originally higher than another estate agent we used, however they matched the price of the fees we had been quoted from the other estate agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Selling my flat through Jan Forster was a completely painless ......”

Share on :
Aug 17,2016
Minithumbup
By: 'Rob'
Aug 17,2016
0 people found
this helpful
Selling my flat through Jan Forster was a completely painless experience, and everything went smoothly. I felt i knew exactly what was happening at each stage of the process as Andrew kept me informed of progress, and answered all of my questions. I'd happily recommend ...
read full review
Comment on agent fees
The fees were fine, in the range of what i expected, and all parts of it were explained to me.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jan Forster Estates are one of the biggest estate agents ......”

Share on :
May 25,2016
Minithumbup
By: 'Andrew'
May 25,2016
1 people found
this helpful
Jan Forster Estates are one of the biggest estate agents in the North East. Their reputation made me feel confident that I could trust them to sell my house. From the very start they were professional and helpful. They make sure that you are aware ...
read full review
Comment on agent fees
Good managed to negotiate a fee of 0.75%
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful every step of the way. My brother and ......”

Share on :
May 25,2016
Minithumbup
By: 'Roger'
May 25,2016
0 people found
this helpful
Very helpful every step of the way. My brother and I were selling an inherited house and Andy kept us both in the loop at all times as well as took ownership when things looked like they needed a bit of 'helping along'. Would recommend...
read full review
Comment on agent fees
Very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot speak highly enough of the service and attention ......”

Share on :
May 24,2016
Minithumbup
By: 'Happy'
May 24,2016
0 people found
this helpful
I cannot speak highly enough of the service and attention we received from Jan Forsters in the form of agent Andrew Dawson. From start to finish of the whole move process, Andrew was not only extremely friendly, knowledgeable and approachable, he was also thoroughly reliable ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Andy handled the sale of my property, I found him ......”

Share on :
Apr 05,2016
Minithumbup
By: 'Pamela'
Apr 05,2016
0 people found
this helpful
Andy handled the sale of my property, I found him to be very friendly and helpful, nothing was too much bother for him. If I had any questions he would happily answer them in a friendly, professional manner. Overall I was very happy with the ...
read full review
Comment on agent fees
Average
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and knowledgable staff, will definitely use them again ......”

Share on :
Apr 04,2016
Minithumbup
By: 'Rachel'
Apr 04,2016
0 people found
this helpful
Very helpful and knowledgable staff, will definitely use them again in the future when I come to move house again...
read full review
Comment on agent fees
Fees were fair and competetive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely satisfied with Jan Forster- I am a first time ......”

Share on :
Mar 07,2016
Minithumbup
By: 'Laura'
Mar 07,2016
0 people found
this helpful
Extremely satisfied with Jan Forster- I am a first time buyer and Andy at the Forest Hall branch was exceptionally helpful, both with questions back and forth between myself and the sellers and more generally, answering questions I had on the buying process. I would ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Andrew was extremely helpful with the purchase of my property ......”

Share on :
Feb 29,2016
Minithumbup
By: 'Oliver'
Feb 29,2016
0 people found
this helpful
Andrew was extremely helpful with the purchase of my property at Baliol Mews. Everything ran smoothly as regards to sorting out the viewing, negotiations, and arranging me my solicitor....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Andy is polite, efficient and hard working. He is an ......”

Share on :
Feb 05,2016
Minithumbup
By: 'vicki'
Feb 05,2016
0 people found
this helpful
Andy is polite, efficient and hard working. He is an excellent estate agent and an asset to Jan Forster estates. He works hard to understand the needs and preferences of his customers...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have recently completed the sale and purchase of properties ......”

Share on :
Dec 04,2015
Minithumbup
By: 'N'
Dec 04,2015
0 people found
this helpful
I have recently completed the sale and purchase of properties through Jan Forster. Andrew Dawson managed both the sale and purchase which meant we had one contact for any queries that we had. Andy was very professional and honest throughout and exceeded our expectations in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Property had been empty over 2 yrs and broken into several ......”

Share on :
Dec 02,2015
Minithumbup
By: '7'
Dec 02,2015
0 people found
this helpful
Property had been empty over 2 yrs and broken into several times. Agent suggested selling ' As Is '. This was the easiest method of sale as I live abroard. Within 2 weeks, we had about 8 offers to buy. It went to sealed bids and quickly sold 10,000 ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Throughout what is a very stressful process Andrew was extremely ......”

Share on :
Dec 01,2015
Minithumbup
By: 'Julie'
Dec 01,2015
0 people found
this helpful
Throughout what is a very stressful process Andrew was extremely helpful and patient. I was kept continually informed and given sound advice regarding the appropriate pricing of the property. Following the sale Gail in the after sales department was able to update me on issues ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was happy with my purchase. I didn't really have ......”

Share on :
Nov 04,2015
Minithumbup
By: 'L'
Nov 04,2015
0 people found
this helpful
I was happy with my purchase. I didn't really have a lot of contact with the estate agent. My main contact was on holiday a couple times I tried to contact and although the lady who answered couldn't help me with my enquiry , she was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Positive valuation from the 3rd agent that came to value ......”

Share on :
Oct 31,2015
Minithumbup
By: 'A'
Oct 31,2015
0 people found
this helpful
Positive valuation from the 3rd agent that came to value the house. Good comuntiaction from office on all matters during sale process....
read full review
Comment on agent fees
Very competative
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Myself and my Husband would like to thank Jan Forster ......”

Share on :
Oct 31,2015
Minithumbup
By: 'Mrs'
Oct 31,2015
0 people found
this helpful
Myself and my Husband would like to thank Jan Forster Estate Agents especially Andrew Dawson for making the sale of our property quickly and smoothly the profesionalism is second to none, I wouldn't hesitate to use this Estate Agent again and would strongly recommend using ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I chose to sell my property via Jan Forster Estates ......”

Share on :
Oct 18,2015
Minithumbup
By: 'Frances'
Oct 18,2015
0 people found
this helpful
I chose to sell my property via Jan Forster Estates as they had been particularly helpful to me when I was originally looking to buy (even though my ultimate purchase wasn't actually through JF). Chris went through all the initial sales particulars with me in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We are happy with the service we received, especially from ......”

Share on :
Oct 16,2015
Minithumbup
By: 'Laura'
Oct 16,2015
0 people found
this helpful
We are happy with the service we received, especially from Andrew. He got plenty of viewers for our property and a very good offer was accepted within weeks of it going on the market. He kept us up to date on developments and rang with ...
read full review
Comment on agent fees
Very happy with the valuation as the accepted offer was within the price he estimated
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No image available Josh
(40)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact your local branch for details.
Last updated at 2:17 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates, Newcastle upon Tyne NE12 9AD



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn