0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 06,2019
Aug 06,2019
17
people found
this helpful
this helpful
If the option was to leave NO stars I would. With Fell Reynolds the only way to act is legally. Check out / get a copy of their 'Schedule of Management Services' which they are obliged to give you (you should have one already) and hold them to account. You are entitled to view up to 6 years accounts (to see where your money is going) and you are entitled to an annual meeting both with FR and any directors of the estate company ! Contact me... I'll gladly talk you through it. Currently I am asking for explanations to 2017 / 2018 accounts and am getting passed around from one person to another... neither of which are accountants and neither want / can help. If you are a leaseholder you can get rid of the easily... freeholders not quite so easy until they have come to the end of their contract but you can when that happens.
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May 04, 2021
phone number the same evenings are best after 8pm May 04, 2021
Stephen - I'm a director of a residents association whose managing agent, for now, is Hazelvine. Would be very interested to discuss a few issues with you. Is your mobile still valid. Nerys Dec 17, 2019
Tony thanks for your comment. I'm chairman of the residents association. Can you contact me please. 07944091130. Many thanks look forward to speaking with you. Dec 11, 2019
Stephen I sympathise with you, I had the misfortune of being invited to tender for your garden maintenance, I tendered and and was informed it was far too low, I was then asked to meet on site with your property manager, I was informed I did not read the plan properly ( I am a Qualified Bricklayer ) so plans are second nature to me. This manger was less than professional and it was clear your gardens are not being managed properly, I was then told to times my quote by 3 to 4 times which I found astounding but re-tendered as requested only to be told I must be joking in expecting so a large amount for very little work as she put it. It boiled down to the fact this so called professional property manager could not understand the original tender or preform simple arithmetic. So in short your gardens will never get the attention they need because they want to pay far below the rate require regardless of how much they are charging the residents
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Latest Reviews
6th Aug 2019
reviewed by 'Stephen'
16th Dec 2016
reviewed by 'Niceonebruvva'
Opening Hours
Address
Fell Reynolds
93 High Street
Hythe,Canterbury
Kent
CT21 5JH
01303 266 422
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
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Aug 06,2019
Aug 06,2019
17
people found
this helpful
this helpful
If the option was to leave NO stars I would. With Fell Reynolds the only way to act is legally. Check out / get a copy of their 'Schedule of Management Services' which they are obliged to give you (you should have one already) and hold ...
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read full review
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May 30, 2023
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(5)
We are a large block of leaseholders in Folkestone (92 flats) - currnetly "Managed" by Fell Reynolds......looking to set up a Right to Manage Association...anyone help - please email.
Thanks. ...
Dec 16,2016
Dec 16,2016
14
people found
this helpful
this helpful
They seem to have a total disregard for returning contact. I repeatedly leave messages to call or email them and receive no reply. The left hand does not seem to know what the right is doing. I am forever that "we will chase it up ...
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Comment on agent fees
If I was paying nothing for their services I would want a substantial refund!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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