Lewis Wadsworth
Sheffield, S1
3.8/5, 41 reviews
68% recommended
75% lettings valuation accuracy
77% lettings fee satisfaction

“Worst letting agents ever!...”

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Aug 05,2019
Minithumbdown
By: 'Josef'
Aug 05,2019
0 people found
this helpful
Worst letting agents ever!
Don't expect anything to be easy with them or done quickly at all!
Barely ever sorted out any of the problems with our property even after being contacted via telephone and email multiple times!
Couldn't be bothered to do a deposit check each time a new tenant moved in!
Incompetent staff who are literally clueless and fail with basic communication skills between each other!
Tried charging us for 'missing furniture' that was literally in pictures they took of the property after we had vacated! (That one is genuinely laughable)
And finally they have made us jump through hoop after hoop in order to try and get our deposit back which is coming up to a month since we vacated the property!
This company and its staff are a joke! Stay away!
Was this helpful? Yes
By: Lewis Wadsworth
Aug 19, 2019
We are sorry to hear that you are unhappy with our service but in our defence do not feel that you have been either fair or accurate with your comments.
All problems with properties are promptly reported to our landlords whom we take instruction from. Your landlord has visited the property on several occasions to attend to any issues and instructed a contractor where necessary.
The property has had several changes of occupants some of which were in the property without permission and therefore it was not possible to check the property each time.
With the exception of one bedroom the property was left in a very dirty state requiring professional cleaning and the replacement of a heavily mattress and damaged fridge shelves leading to a delay in obtaining quotes before the deposit could be released.
One tenant did not return their keys for over a week after the end of the tenancy therefore delaying the end of tenancy administration.
Only one out of three tenants gave us authorisation to provide a deposit release into their allocated account details therefore delaying the release of the deposit. The end of tenancy instructions were clearly supplied in writing prior to the end of tenancy but unfortunately were not adhered to by the tenants.

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Opening Hours
Address

Lewis Wadsworth
51 Queen Street
Sheffield
South Yorkshire
S1 2DU
0114 273 1121

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 75% 77% £450 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 14 12 6 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“So impressed with the level of service offere......”

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Dec 07,2020
Minithumbup
Ian
By: 'Siobhan'
Dec 07,2020
0 people found
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So impressed with the level of service offered by Lewis Wadsworth. Very knowledgeable and always courteous, helpful and happy to go the extra mile. Would definitely use LW again....
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“HAD A THREE MONTH LET AT SHORT NOTICE. VERY I......”

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Sep 24,2020
Minithumbup
By: 'karen'
Sep 24,2020
0 people found
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HAD A THREE MONTH LET AT SHORT NOTICE. VERY IMPRESSED WITH THE SERVICE I RECEIVED. A BIT OF PLUMBING WORK WAS NEEDED AND THEY HAD SOMEONE STRAIGHT OUT. BRILLIANT SERVICE...
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“Excellent Service...”

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Sep 17,2020
Minithumbup
Christian
By: 'Dawn'
Sep 17,2020
0 people found
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Excellent service always received from Lewis Wadsworth. Christian in particular has been extremely helpful and knowledge each time we've had to contact him. He has acted as a great communicator between ourselves and the previous and new owner of the property we live in. Always ...
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“Ian was very reliable over the year that he w......”

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Feb 13,2020
Minithumbup
Ian
By: 'Wendy'
Feb 13,2020
6 people found
this helpful
Ian was very reliable over the year that he was working on selling the property. He negotiated the price with the buyer transparently and I felt like the advice he gave on pricing was realistic but tactful. He was worth his weight it salt when ...
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“Efficient and personable...”

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Feb 07,2020
Minithumbup
Georgina
By: 'caroline'
Feb 07,2020
5 people found
this helpful
An efficient, well run business with polite and personable staff, providing a service which cares for the tenants and is realistic in modern standards and expectations re acceptable standards of accommodation and responsibilities of both landlords and tenants alike . A pleasure to do business with....
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“We have been with Lewis Wadsworth for 16month......”

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Dec 11,2019
Minithumbup
Ian
By: 'Bee'
Dec 11,2019
7 people found
this helpful
We have been with Lewis Wadsworth for 16months, it was our great experience after a nightmare with another agents in Sheffield (EXX). Ian was the person who show us around and as well as did our check out with us which is really helpful. Not ...
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“WARNING! DO NOT USE THIS LETTING AGENTS!...”

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Nov 28,2019
Minithumbdown
By: 'Gareth'
Nov 28,2019
0 people found
this helpful
Over the two and a half years that we've rented accommodation from Lewis Wadsworth we have always paid our bills on time, kept the flat clean and tidy, reported any faults with the flat immediately. We have been excellent tenants, Lewis Wadsworth certainly won't treat ...
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“I have been dealing with Lewis WAdsworth for 19 years...”

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Aug 26,2019
Minithumbup
Ian
By: 'Tina'
Aug 26,2019
13 people found
this helpful
I have been dealing with Lewis WAdsworth for more then 19 years. It is fantastic state agent, dealing very good, quick and professional. Never got bothered to much (as such agents are doing), have contacting me when some issue. When I let them do issues for ...
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“Worst letting agents ever!...”

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Aug 05,2019
Minithumbdown
By: 'Josef'
Aug 05,2019
0 people found
this helpful
Worst letting agents ever! Don't expect anything to be easy with them or done quickly at all! Barely ever sorted out any of the problems with our property even after being contacted via telephone and email multiple times! Couldn't be bothered to do a deposit ...
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By: Lewis Wadsworth
Aug 19, 2019
View all comments (1)
We are sorry to hear that you are unhappy with our service but in our defence do not feel that you have been either fair or accurate with your comments. All problems with properties are promptly reported to our landlords whom we take instruction from. Your landlord has visited the property on several occasions to attend to any issues and instructed a contractor where necessary. The property has had several changes of occupants some of which were in the property without permission and therefore ...

“Overall outstanding in every possible respect....”

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Jun 15,2019
Minithumbup
Ian
By: 'Del'
Jun 15,2019
16 people found
this helpful
Over the past 22 years, we have had superb help from Lewis Wardsworth and from Mr Ian Maitland in particular. He has been always available, ready to listen, ready to help, wise, caring and able to settle our nerves and stresses on more than one occasion, ...
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Comment on agent fees
Very fair and reasonable. The service has been well worth the money.
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“Terrible from start to finish...”

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Apr 23,2019
Minithumbdown
By: 'Alicia'
Apr 23,2019
0 people found
this helpful
Worst estate agency I have ever used, I wouldn't recommend them to anyone. Did nothing when reporting issues at the property, had a broken, leaking shower for the full time we lived at the property. They stated that someone went out to the property to ...
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“Excellent service...”

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Oct 19,2018
Minithumbup
Ian
By: 'Mark'
Oct 19,2018
18 people found
this helpful
Lewis Wadsworth managed my rental property in Sheffield for 18 years and I've been happy with the service. They have just sold the property for me and this was great value for money. Ian did a great job on the sale and very professional....
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Comment on agent fees
Very reasonable fees
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“Exceptional service from beginning to end...”

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Oct 14,2018
Minithumbup
Ian
By: 'rupwil'
Oct 14,2018
17 people found
this helpful
Ian's support through complicated personal circumstances was invaluable. I would wholeheartedly recommend Lewis Wadsworth for both managed lettings and property sales....
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Comment on agent fees
Perfectly acceptable fees
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“Professional Team...”

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Aug 29,2018
Minithumbup
Tina
By: 'Claire'
Aug 29,2018
16 people found
this helpful
From viewing to moving in the process has been handled professionally and in a very friendly way. All staff I have come into contact with have been polite and helpful. Thank you Lewis Wadsworth team!...
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Comment on agent fees
Good
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“Sale & Rental of Flat...”

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Jul 19,2018
Minithumbup
Ian
By: 'David'
Jul 19,2018
16 people found
this helpful
I have both let and sold my flat in Sheffield through Lewis Wadsworth. I have highlighted Ian Maitland who dealt with the sale but I can also give praise to all the members within the office team who I have had dealings with over the ...
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Comment on agent fees
Letting fees - average. Selling fees - very competitive.
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“Great Estate Agent...”

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May 09,2018
Minithumbup
Georgina
By: 'Grant'
May 09,2018
17 people found
this helpful
During my time with Lewis Wadsworth they have always been very attentive, helpful, fair and would always go above and beyond to make sure we were comfortable. During the exit of the final property I let from them Georgina was pragmatic and conducted a good ...
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“Lovely Lewis...”

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Apr 26,2018
Minithumbup
Ian
By: 'Moo'
Apr 26,2018
20 people found
this helpful
Having been a tenant since 2015 Lewis Wadsworth's team have been a friendly professional and considerate family. No problem was ever too small or too minor for them, they made me feel it was their highest priority. Thank tou. All the best for the future....
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Comment on agent fees
Good
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“Very dissapointed with Lewis Wadsworth and all staff at their ......”

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Jan 08,2018
Minithumbdown
Tina
By: 'Tom'
Jan 08,2018
0 people found
this helpful
Very dissapointed with Lewis Wadsworth and all staff at their branch. There is an abandoned car on my driveway, which has been there for over 6 months now, and it is all smashed up, and not very nice to look at, as well as taking up ...
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Comment on agent fees
Bad You pay them yet they do nothing when promted too by council and police
Was this helpful? Yes
By: Christian Hepplewhite
Jul 05, 2018
View all comments (2)
I have read your comments re abandoned car. We can not take responsibility for a car that is parked on your driveway. I have spoken to the council and had a full apology from them as some of the information given out is not correct. You can just see us organising to have a car towed away from a private driveway with no proof of ownership and then somebody wants their car back. we always try and resolve problems but an abandoned car is always very tricky. ...

“We rent a shop through Lewis Wadsworth and the rent ......”

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Dec 22,2017
Minithumbup
Christian
By: 'J'
Dec 22,2017
20 people found
this helpful
We rent a shop through Lewis Wadsworth and the rent was due for renewal. The actual owner wanted to put it up by 50%. Christian took it on for us and managed to negotiate a much better figure. As a small business owner it was reassuring ...
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“Rented a property through Lewis Wadsworth for nearly 4 years. Good ......”

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Oct 04,2017
Minithumbup
By: 'Joe'
Oct 04,2017
20 people found
this helpful
Rented a property through Lewis Wadsworth for nearly 4 years. Good customer service throughout the whole of the rental period....
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Comment on agent fees
good
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“I have used Lewis Wandsworth as a letting agent and ......”

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Oct 04,2017
Minithumbup
By: 'ElleB'
Oct 04,2017
21 people found
this helpful
I have used Lewis Wandsworth as a letting agent and also to sell a property. The agents worked hard to ensure I was satisfied with tenants and conducted a timely and smooth process. When selling they kept me updated with viewings and progress....
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Comment on agent fees
Very pleased with agents fees both as a rental agent and property seller
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“For over 14 years Lewis Wadsworth have been managing two apartments ......”

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Sep 22,2017
Minithumbup
By: 'N7'
Sep 22,2017
20 people found
this helpful
For over 14 years Lewis Wadsworth have been managing two apartments I own with no problems whatsoever. They have carried out partial refurbishments required to both units and always in a very professional manner. Recently they have project managed the total refurbishment of one of the ...
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Comment on agent fees
Acceptable
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“I have used Lewis Wadsworth for over ten years, to ......”

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Sep 10,2017
Minithumbup
Tina
By: 'Charles'
Sep 10,2017
19 people found
this helpful
I have used Lewis Wadsworth for over ten years, to rent out my property. I have always found them to be extremely efficient and professional, not only in looking after the property but also in looking after the interests of the tenants. I have other ...
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Comment on agent fees
Very reasonable for this standard of service
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“I have rented out my 3 bedroom city centre apartment through ......”

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Sep 07,2017
Minithumbup
By: 'Lotus50'
Sep 07,2017
20 people found
this helpful
I have rented out my 3 bedroom city centre apartment through Lewis Wadsworth for ten years and cannot fault their service. Any requests for assistance have received prompt attention and satisfactory resolution. Consequently I have no hesitation in recommending them to anyone considering agents through which ...
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Comment on agent fees
Standard rates charged by most agents; however they have always dealt with any issues promptly and efficiently, so the rate is worth it.
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“All staff are very professional and easy to deal with, ......”

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Sep 05,2017
Minithumbup
Tina
By: 'Mr'
Sep 05,2017
20 people found
this helpful
All staff are very professional and easy to deal with, I highly recommend them! Excellent service provided by them. Thank you....
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Comment on agent fees
Good
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“Having reviewed certain comments re Lewis Wadsworth Property Management Agents ......”

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Sep 01,2017
Minithumbup
By: 'Polly45'
Sep 01,2017
22 people found
this helpful
Having reviewed certain comments re Lewis Wadsworth Property Management Agents I consider it prudent to express my total confidence in this Property management Company who I have found to be exceptional in their professional approach to all the dealings with my properties under their care ...
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Comment on agent fees
Very reasonable
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“I used Lewis Wadsworth to sell my property in June 2017. ......”

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Aug 24,2017
Minithumbup
Tina
By: 'Mark'
Aug 24,2017
22 people found
this helpful
I used Lewis Wadsworth to sell my property in June 2017. They have managed lettings on the property for a few years previously and have found new tenants quickly when needed. They also took care of property inspections, gas safety certificate and collecting rent. When it ...
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Comment on agent fees
I found Lewis Wadsworth's fees for managing lets to be good. Also,their new 'flat fee' for selling property for existing landlords is comparable to the online agents with the advantage of there being a local office / contacts.
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“I've just rented my property through Lewis Wadsworth and found ......”

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Aug 22,2017
Minithumbup
Tina
By: 'Dawn'
Aug 22,2017
20 people found
this helpful
I've just rented my property through Lewis Wadsworth and found the process ran really smoothly. I was kept up to date throughout and Tina was really helpful and answered all my questions. All the staff have been friendly and polite and I would definitely recommend ...
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Comment on agent fees
The fees were well priced compared to other agents. A huge bonus that I only had an application fee to pay and not the long list that some other agents charge.
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“Staff friendly, responsive and helpful. Maintenance performed as required. Flexible ......”

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Aug 16,2017
Minithumbup
By: 'Russ'
Aug 16,2017
21 people found
this helpful
Staff friendly, responsive and helpful. Maintenance performed as required. Flexible on leaving which helped with de-stressing the process when moving out....
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Comment on agent fees
Fees as expected
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“Having read the review by f***lewiswadsworth I not only ......”

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Aug 09,2017
Minithumbup
By: 'Artemis'
Aug 09,2017
21 people found
this helpful
Having read the review by f***lewiswadsworth I not only find this review highly offensive ( for a start who would even use such a title ) to be totally the contrary as anybody who has rented threw an agency will know that on moving in any ...
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Comment on agent fees
Very reasonable highly recommended
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No fees information available
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Awards won by Lewis Wadsworth, Sheffield S1 2DU



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