100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Aug 02,2019
Aug 02,2019
0
people found
this helpful
this helpful
I am beyond disappointed at how poorly run Your Move is. .... The initial agent who couldn't tell us about the property, the agency shifting our check in time that meant we lost our moving company and had to pay £300 more, to the 5 months and 4 days it took to fix a minor repair to our entry doors, that cost me personally hundreds in lost items, to the agent informing the landlord to buy their own replacement fridge instead of Your Move doing it - giving us 2 weeks without one, to Your Move not contacting us about our end of tenancy, to then being harassed by Your Move for not handing over keys when they never got in touch with us in the first place - nor mentioned their local office was shut. We had a fixed term tenancy, and yet Your Move are now pursuing rent for after our rental period because their own systems messed up.
We will go through all the channels to fix this, but for those who are unable to deal with these types of people we feel terrible for. Do not use them.
We will go through all the channels to fix this, but for those who are unable to deal with these types of people we feel terrible for. Do not use them.
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Latest Reviews
2nd Aug 2019
reviewed by 'CJHeine'
3rd Nov 2015
reviewed by 'Unnamed'
Opening Hours
Address
Your Move
66 Heath Road
Twickenham,London
Greater London
TW1 4BX
0208 891 3444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 50% | £1,075 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- TW1
- Twickenham
- TW2
- Isleworth
- TW7
- Teddingtom
- TW11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 02,2019
Aug 02,2019
0
people found
this helpful
this helpful
I am beyond disappointed at how poorly run Your Move is. .... The initial agent who couldn't tell us about the property, the agency shifting our check in time that meant we lost our moving company and had to pay £300 more, to the 5 months and 4 days ...
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Nov 03,2015
Nov 03,2015
1
people found
this helpful
this helpful
I was looking to rent in one specific are of Twickenham and I had very specific property requirements. Fabian called me and showed me an ideal property after only a couple of conversations and I am very pleased to now be living exactlky where I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
www.your-move.co.uk/help/complaints-process
Last updated at 1:28 PM 16/12/2015 by allAgents
