99% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
93% lettings fee satisfaction
Jul 30,2019
Jul 30,2019
0
people found
this helpful
this helpful
Ella and her whole Looe team were brilliant. Listed our property for sale and immediately held an open home for which we had several viewers. We had an offer within a matter of days and sale was tied up within a couple of weeks. Then Karen at Central Sales Chasing did an excellent job getting the sale through to completion. A few niggles along the way but she did a brilliant job of keeping everyone focused and getting the job done. All in all a first rate, outstanding service. Highly recommended and shall certainly be using Team Looe Bradleys again
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Feb 2023
reviewed by 'I Puckey'
5th Jan 2023
reviewed by 'garry'
14th Jun 2022
reviewed by 'Jake Garner'
5th Jan 2022
reviewed by 'Lee'
8th Nov 2021
reviewed by 'Penka Eliseeva Matanova'
8th Sep 2021
reviewed by 'Mrs Leanne Relf'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 97% | £72,500 | £1,600,000 |
| Lettings | 91% | 93% | £450 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 0 | 17 | 3 | 140 | 0 | 125 | 1 | 20 | 1 |
Areas covered
- PL11
- Looe
- PL13
- PL14
- PL23
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Feb 15,2023
Feb 15,2023
0
people found
this helpful
this helpful
I cannot speak highly enough about the service we received when selling our house. Nothing was to much trouble. They were very professional and friendly. Selling your house can be very stressful but the team made everything as stress free as possible.
The experience was ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 05,2023
Jan 05,2023
0
people found
this helpful
this helpful
Bradleys in looe Absolutely useless on the rental side unless you are earning 50,000 a year they are not interested in you at all and they don't even have the manners to answer you when you do apply for a rental property...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 09, 2023
View all comments
(1)
Dear Mr Railton, sorry to hear you were dissatisfied when looking to apply for a rental property. We have a stringent application process that must be cleared before people can view a property or apply for one. This is to ensure people can afford the monthly rent and that they meet all criteria set by each Landlord. It appears on this occasion the criteria wasn't met, although would be happy to consider you for any alternative properties should the criteria be more suited. We wish you all the be ...
Jun 14,2022
Jun 14,2022
0
people found
this helpful
this helpful
The whole team at Bradleys in Looe have been professional, friendly and always helpful.
It has been a long 6+ month process in purchasing but it has been made easier by Bradleys' excellent service....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 05,2022
Jan 05,2022
0
people found
this helpful
this helpful
Buying a house via the friendly team at Bradleys - Looe made a refreshing change. From the initial viewings with Ben to the nitty gritty details dealt with by Ella, the purchase was far smoother than I have experienced before and now I have a ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2021
Nov 08,2021
0
people found
this helpful
this helpful
Ben and Ella were brilliant throughout the process of purchasing. The communication was very good and they were always there when we needed to ask something. They always kept us informed and and we knew where we were at in the process. We would definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2021
Sep 08,2021
0
people found
this helpful
this helpful
I employed Bradleys estate agents to take on the sale of my property the piggeries it has now completed however I would like to thank all of the staff who were involved in the closure of the deal and that I would personally recommend this ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 28,2020
Nov 28,2020
0
people found
this helpful
this helpful
The team at Bradleys are friendly, helpful and professional. They kept us updated throughout the sale of our property and were always available to offer advice and help. They are a great team who work together to ensure they provide a first class service for ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 27,2020
Nov 27,2020
1
people found
this helpful
this helpful
Extremely pleased with the service received from Bradleys in Looe in respect of the sale of our property. The team at Looe were polite, professional, efficient and helpful; a pleasure to deal with. Thank you Lauren, Ella, Tom and Ben....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 26,2020
Nov 26,2020
0
people found
this helpful
this helpful
From the outset and our first meeting with Ella, we knew that we wanted to utilise Bradley’s services.
The high level of professionalism, knowledge and expertise provided us with reassurance that our house sale was in the best hands possible.
The team’s approach ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2020
Mar 07,2020
0
people found
this helpful
this helpful
Karen at Bradleys Chasing made a real difference. She relayed information between the Agents, vendors, both solicitors and myself. I was kept informed at regular points and felt more relaxed about the whole buying process because I felt that someone was regularly checking things were ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2020
Feb 05,2020
0
people found
this helpful
this helpful
This is the first time I have been involved in a purchase of a property and can’t say how much I have appreciated the professionalism and efficiency we have had with Bradleys. Daisy and the team in Looe have been so helpful and enthusiastic ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23,2020
Jan 23,2020
0
people found
this helpful
this helpful
Excellent service from start to finish . Super speedy and efficient handling of the sale of our house in looe. Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 17,2019
Dec 17,2019
0
people found
this helpful
this helpful
Absolutely fantastic service. Looe branch have been excellent throughout the whole process for me, I have regularly been kept up to date and they have been happy to answer all my (numerous) queries. What a professional, friendly, experienced team they are. I feel confident Bradleys ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 26,2019
Nov 26,2019
0
people found
this helpful
this helpful
These guys are premier league, very experienced and professional. Not all agents are the same and if this costs a little bit more in my experience of this sale, they are worth it! Dedicated sales progresser Karen and office negotiator Lauren were always on hand ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2019
Nov 25,2019
0
people found
this helpful
this helpful
Looe branch, and Central Sales Chasing.
All the staff at the Looe branch have been extremely polite, professional and prompt.
Karen, in the Central Sales Chasing Dept. helped us through all the processes needed so patiently and precisely. She was able to give us information ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25, 2019
View all comments
(1)
I would also like to point out that we live 180 miles from the property we have purchased. During the purchasing process it was necessary to check several things in the property, it was no bother For Ella to call to the property and confirm all our inquiries.. Whilst viewing other properties in Looe, we met Daisy from the Looe branch also, she too was extremely professional and polite but I was unable to have 3x staff members in the review rating. ...
Nov 25,2019
Nov 25,2019
0
people found
this helpful
this helpful
The service I received from Lauren, Ella and the sales team of the Bradleys Looe office was exceptional as was the hard work and professionalism of Karen 'the chaser' without whom I am sure the sale would have fallen through. At all stages of the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2019
Nov 20,2019
0
people found
this helpful
this helpful
Professional, warm and friendly, the team at Looe have been wonderful to deal with. My house sold the first day it went on the market! And knowing that Karen was there as a point of contact until settlement was reassuring. She was always easy to ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2019
Nov 14,2019
0
people found
this helpful
this helpful
We have been looking to relocate from Kent, all staff from Looe office have always been supet helpful, friendly and have kept us in mind when relevant properties have arrived on the market. We had a few viewings accompanied by the lovely Tom, he was ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2019
Nov 14,2019
0
people found
this helpful
this helpful
The service provided by Ella and her team at your Looe branch was first class. Ella worked really hard to sell our house, even obtaining a viewing before we signed up (a single viewing contract). Her valuation of our house was higher than the other ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2019
Oct 24,2019
0
people found
this helpful
this helpful
Really good service with continuous updates. Feedback was prompt and staff genuinely helpful. Information about the property was clear and consise....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2019
Oct 24,2019
0
people found
this helpful
this helpful
From the initial viewing up until completion the whole team at the Looe office were very efficient, helpful and professional, Karen at the chasing up office could defiatley sell ice to the Eskimos, she was extremely helpful throughout....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13,2019
Oct 13,2019
1
people found
this helpful
this helpful
Polite, helpful and understanding.
Both Karen and Ella provided much needed advice and explanations
when required, along with much needed reassurance when needed....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2019
Oct 12,2019
1
people found
this helpful
this helpful
Whilst we were in the process of selling our house we viewed a couple of properties with Bradley’s. Lauren was always there early so we didn’t have to wait. Really lovely, helpful person who had great ideas on what we could do with ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2019
Oct 02,2019
0
people found
this helpful
this helpful
Offer made August 9th. Sold Subject to Contract August 19th. Completion September 11th. 33 days beginning to end. That is quick. Courteous and swift service from all concerned, with special mention for Bradleys branch manager Ella Marshall, Sophie Hockey at Coodes solicitors and Bradleys 'Chaser' Karen ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2019
Sep 19,2019
0
people found
this helpful
this helpful
Bradleys have been extremely responsive, proactive and professional - responding quickly to emails and telephone calls and making themselves available to assist surveyors during our purchase....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 10,2019
Sep 10,2019
0
people found
this helpful
this helpful
Just purchased a house in Looe through Bradleys.
Thankfully the whole experience has been a positive one,great communication all questions answered quickly.
Friendly and professional team a special mention to Tom who was our main contact throughout the process, a pleasure to deal with.
...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2019
Sep 03,2019
0
people found
this helpful
this helpful
The very best service, highly recommended!!!
From start to finish kept us well informed, helped with challenges.
Profecional servise for sure....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2019
Sep 03,2019
0
people found
this helpful
this helpful
What a straightforward selling experience. We’ve heard some selling disaster stories from friends but that was not our experience using Bradley’s Looe Office. Every step in the process was explained to us, the staff were proactive, professional and pleasant. All done and dusted ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2019
Aug 11,2019
0
people found
this helpful
this helpful
Professional,efficient and pleasant service. Sold the property within a week. Kept us updated throughout. Karen in the chasing department was first class and kept us fully informed. Pleasure to deal with including Millie....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2019
Aug 08,2019
0
people found
this helpful
this helpful
Initially Tom and then Daisy helped us with our viewings in Looe. They certainly knew their information about the properties and any questions which could not be answered immediately were swiftly followed up.
Following our purchase in the area we received excellent after sales service ...
read full review
read full review
Was this helpful?
Yes
Yes
Karen
(221)
Ella
(76)
Ben
(4)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:06 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in PL13 
