Belvoir
Andover, SP10
4.5/5, 58 reviews
86% recommended
87% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
www.moneypenny.com

“I needed to sell property with excellent tena......”

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Jul 30,2019
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By: 'Barbara'
Jul 30,2019
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I needed to sell property with excellent tenants in situ as I did not want them to lose their homes. I asked Belvoir Andover to value. I explained that the properties were only to be sold to a landlord looking for long term investment and reliable long term tenants. Belvoir Andover franchise directors decided to purchase the property themselves,telling me the manager and directors were growing a portfolio of long term investment properties. The process was lengthy and inefficient, probably the worst estate agent I have ever used. The sale took over 6 months. Then, just a couple of weeks after completion, both tenants were given eviction notices.
So ...... inefficient as estate agents and with absolutely no moral compass. Definitely not recommended!
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By: Belvoir Andover Team
Jul 31, 2019
We are, of course, very sorry to hear your views on the sale/purchase of your old rental properties. As previously explained, we had a change in circumstances after we had committed to the property that meant that we needed the cash for a much larger investment. It was not our plan to sell the properties but this became necessary in order for us to move forward as a business. We worked tirelessly to find the tenants alternative homes and we ensured this was at no cost to them. The tenants on the ground floor had informed us that they planned to move out anyway as they needed a two bed apartment (which is what they now have) and Peter is now in a very nice modern one bed house with his own private garden. He is very happy and we are in regular contact with him. I’m confident that if you spoke to all the tenants, they would all agree that they are now in more suitable accommodation and may be even happier than before.

We would be happy to discuss all of this further with you.

We find it wholly disappointing and unnecessary that you have felt the need to display your thoughts online in order to try and damage our reputation. You may have seen that we have very very few negative comments from anyone else and we are sincerely sorry that you feel the way you do. We would please ask that you seriously re-consider publishing the comments before we seek further advice.

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Latest Reviews

View all Reviews 58
22nd Jul 2024
reviewed by 'P'
“I started renting a property with them on November, and due to changes on circumstances of the landlord, on March ......”
30th Dec 2021
reviewed by 'SB'
“Belvoir Andover recently dealt with the sale of my property. The team offered a very professional service from start to ......”
20th Dec 2021
reviewed by 'Poppy'
“We worked with Tom and Verity. Both were very helpful at getting a difficult sale through. Responsive to our contact ......”
14th Jun 2021
reviewed by 'Kia'
“Almost a year after I left my property with Belvoir and I'm still having issues, avoid at all costs unless ......”
31st Mar 2021
reviewed by 'Nom'
“Absolutely disgusting, vile human beings if you are a tenantMy rental experience in that ludgershall good for nothing property cost ......”
15th Mar 2021
reviewed by 'Jim'
“Isabel was very very helpful. Her quick response and her actions to get a plumber to fix our loo! I ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
18 Bridge Street
Andover
Hampshire
SP10 1BH
01264 366611

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 87% 100% £158,000 £645,000
Lettings 100% 85% £450 £1,175
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 30 7 15 1 3 0 0 0
Areas covered
  • SP10
  • Andover
  • SP11
  • Tidworth
  • SP9
  • RG28
  • GU15
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Liars who do everything to get your money...”

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Jul 22,2024
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Andrew
By: 'P'
Jul 22,2024
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I started renting a property with them on November, and due to changes on circumstances of the landlord, on March they informed me that they were selling the property. In the first few weeks I pointed out some issues of the property, and as consequence ...
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“Professional service...”

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Dec 30,2021
Minithumbup
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Andrew
By: 'SB'
Dec 30,2021
1 people found
this helpful
Belvoir Andover recently dealt with the sale of my property. The team offered a very professional service from start to finish. They were quick to respond to my initial enquiry and got the property marketed promptly and the sale soon followed. I wouldn't hesitate to ...
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“We worked with Tom and Verity. Both were very......”

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Dec 20,2021
Minithumbup
By: 'Poppy'
Dec 20,2021
1 people found
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We worked with Tom and Verity. Both were very helpful at getting a difficult sale through. Responsive to our contact and they kept us up to date. We were very happy with the price we got for our property....
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“Almost a year after I left my property with B......”

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Jun 14,2021
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By: 'Kia'
Jun 14,2021
0 people found
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Almost a year after I left my property with Belvoir and I'm still having issues, avoid at all costs unless you would like to be robbed blind and attempt to deal with agents for months who no longer work for the company...
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“Absolutely disgusting, vile human beings if y......”

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Mar 31,2021
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By: 'Nom'
Mar 31,2021
1 people found
this helpful
Absolutely disgusting, vile human beings if you are a tenant My rental experience in that ludgershall good for nothing property cost me more that over £400 deductions, it caused a mental health breakdown infront of my son, not that they cared more concerned about cashing the ...
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“Isabel was very very helpful. Her quick respo......”

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Mar 15,2021
Minithumbup
By: 'Jim'
Mar 15,2021
0 people found
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Isabel was very very helpful. Her quick response and her actions to get a plumber to fix our loo! I highly recommend you talk to Issy if you need a problem sorted if you are under Andover Belvoir.......
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“Really good support throughout my tenancy, wh......”

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Mar 01,2021
Minithumbup
By: 'Andy'
Mar 01,2021
0 people found
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Really good support throughout my tenancy, whenever anything needed fixing they were quick to resolve it! The end of tenancy process was smooth and painless! Issy ran this really well I also dealt with the sales team through Tom who was courteous and helpful through ...
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“It was very professional and nice tenancy end......”

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Feb 01,2021
Minithumbup
By: 'Mariola'
Feb 01,2021
0 people found
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It was very professional and nice tenancy ending experience. Excellent comunication. Isabel helped me step by step with all the procedures and deposit devolution....
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“Professional service...”

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Jan 02,2021
Minithumbup
By: 'Lisa'
Jan 02,2021
0 people found
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Excellent service from the lettings and maintenance teams. Always professional and helpful when we've needed to contact them. Particular thanks to Issy for her help at the end of the tenancy....
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“Excellent service from the word go...”

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Dec 05,2020
Minithumbup
By: 'Dan'
Dec 05,2020
0 people found
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I viewed 2 properties with Amy and she was superb. A friendly face and bubbly personality both via email and when viewing the properties. She was very attentive to our needs in recommending which property she believed would suit us best. And her emails were always ...
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“Amy was punctual, professional, and friendly.......”

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Dec 04,2020
Minithumbup
By: 'Paul'
Dec 04,2020
0 people found
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Amy was punctual, professional, and friendly. She had great local knowledge and even gave useful tips related to the property in relation to the parking. I would highly recommend her services....
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“It’s mine and my partners first time renting ......”

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Nov 30,2020
Minithumbup
By: 'Lauren'
Nov 30,2020
0 people found
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It’s mine and my partners first time renting and also our first place together. Even though we are in a lockdown, Amy was so helpful from start to finish! No question was too much and she was always there to answer if we needed ...
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“Flat viewing and rental...”

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Nov 27,2020
Minithumbup
By: 'Isabel'
Nov 27,2020
0 people found
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Amy was very helpful and had answers to any questions that we asked her. When we then decided to rent the property Amy was quick to get all the details across and again had answers to any questions we had for her....
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“Amy was very happy & helpful today, was a ple......”

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Nov 23,2020
Minithumbup
By: 'Dawn'
Nov 23,2020
0 people found
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Amy was very happy & helpful today, was a pleasure, she was very honest about everything. She was on time as well which is great....
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“I wanted to Thank Tom for his excellent custo......”

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Nov 21,2020
Minithumbup
By: 'Anthony'
Nov 21,2020
0 people found
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I wanted to Thank Tom for his excellent customer service. There were many issues with our selling and the purchase of the new property. Tom rolled up his sleeves and dealt with the various issues. Ensuring that all parties had clear and correct information. He ...
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“The agents that assisted me were quite profes......”

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Nov 06,2020
Minithumbup
By: 'Harley'
Nov 06,2020
0 people found
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The agents that assisted me were quite professional, even helpful and polite. I am pleased with the services from Belvoir agents....
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“Amy was fantastic at my mums recent viewing. ......”

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Nov 05,2020
Minithumbup
By: 'Lesley'
Nov 05,2020
0 people found
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Amy was fantastic at my mums recent viewing. My mum has been so worried about finding somewhere and the second we met up with Amy she put my mum at ease. She was very knowledgeable and showed genuine interest and empathy with us. Thanks to ...
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“Good service...”

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Nov 05,2020
Minithumbup
By: 'Rory'
Nov 05,2020
0 people found
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My experience of finding a property to let with Belvoir was very good. Amy was knowledgeable of the processes involved and knew about all the properties and details on the website. I would highly recommend her and the Bllvoir team....
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“Fantastic service, advice and support from An......”

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Oct 21,2020
Minithumbup
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Andrew
By: 'Verity'
Oct 21,2020
0 people found
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Fantastic service, advice and support from Andrew and Tom, from instruction through to exchange. Pro-active approach and always so responsive, despite being extremely busy. Highly recommend to anyone planning to sell their home...
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“Highly Recommended...”

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Oct 17,2020
Minithumbup
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Andrew
By: 'Lisa'
Oct 17,2020
0 people found
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From the moment I contacted Andrew at Belvoir Andover through to the successful sale of our home, he has been exemplary. Patiently advising along the way, always having time to take a call and giving the impression that you are the only client in an ...
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“Pet friendly lettings :)...”

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Oct 16,2020
Minithumbup
By: 'Abby'
Oct 16,2020
0 people found
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These guys made sure they came back to me on every enquiry I had about properties they had to rent. Amy kept me in the forefront of her thoughts when it came to finding a property that was pet friendly :) The staff are competant, friendly ...
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“All the staff at Belvoir,Andover have worked ......”

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Oct 16,2020
Minithumbup
By: 'Susan'
Oct 16,2020
0 people found
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All the staff at Belvoir,Andover have worked hard on our behalf. We have used them to look after a rental property for us and we have also bought and sold properties through them. The staff are always efficient and courteous and even given us ...
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“Purchase of Vespasian Rd...”

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Sep 08,2020
Minithumbup
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Andrew
By: 'Jeremy'
Sep 08,2020
0 people found
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My fiancé and I dealt with Andrew the sales director. On first impressions Andrew was engaging, professional and listened to our requirements as a buyer. He reflected this by showing us a variety of properties that suited our needs. Through his dynamic approach, he orchestrated ...
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“Belvoir Lettings...”

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Sep 03,2020
Minithumbup
By: 'Lauren'
Sep 03,2020
0 people found
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Amazing service from start to finish, couldn't have been more responsive and helpful. Very friendly whilst doing the viewings, couldn't have had a better experience!...
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“Great experience with Amy Burton-Pye...”

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Aug 18,2020
Minithumbup
By: 'Kayleigh'
Aug 18,2020
0 people found
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Amy Burton-Pye was our agent today for myself and my husband whilst walking around a property and would recommend her for sure. She was informative, polite, interactive and yet not too much or overwhelming. She also included my step son and included him in all ...
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“Ann done a superb inventory when I rented my ......”

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Aug 18,2020
Minithumbup
By: 'Stephen'
Aug 18,2020
0 people found
this helpful
Ann done a superb inventory when I rented my property out and Isabel done a very thorough and fair check out. Thank you to both of you....
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“Very helpful and friendly, highly recommended......”

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Aug 07,2020
Minithumbup
By: 'Kerry'
Aug 07,2020
0 people found
this helpful
Very helpful and friendly, highly recommended, very professional and always looking to make it the best experience for there tenants....
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“Excellent from start to finish, would highly ......”

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Jul 08,2020
Minithumbup
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Andrew
By: 'John'
Jul 08,2020
0 people found
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Excellent from start to finish, would highly recommend selling through belvoir, very professional sold my property within weeks of it being on the market!!...
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“Isabel was quick and efficient with answering......”

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Jul 01,2020
Minithumbup
By: 'Jessica'
Jul 01,2020
0 people found
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Isabel was quick and efficient with answering my questions and keeping me informed throughout the process. She replied to my questions in an informative and timely manner. The whole of Belvoir have been brilliant throughout our tenancy....
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“House Purchase mid lockdown. Just completed o......”

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May 13,2020
Minithumbup
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Andrew
By: 'Soda'
May 13,2020
0 people found
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House Purchase mid lockdown. Just completed on a house purchase through Belvoir, Andover in the midst of the Covid-19 lockdown. Throughout the process from viewings, offer negotiation and solicitor enquiries before the lockdown started, Tom & Andrew helped the process move along speedily. Even with the ...
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Vendor Fees

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Landlord Fees

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Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:10 PM by Greg Greatbatch
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:10 AM 20/03/2023 by Greg Greatbatch

Awards won by Belvoir, Andover SP10 1BH



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