5 Star Review
Jul 25,2019
By:
'Melissa'
Jul 25,2019
Branch: St Ives, 24-26 Crown Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PE27
Branch: St Ives, 24-26 Crown Street
Lettings (as a Tenant)
Postcode: PE27
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St ives store lettings
We rented a property a couple of years ago! All I can say is.....
Best service we ever had from an estate agent! I'm not surprised that this company is award winning. Superb service! They always called or got in contact to enter the property, if say for gas checks or meter readings needed to be done! I can remember the agent trying to me contact via phone and email to inform me/to give verbal confirmation to enter the property for gas check! I rented with a few other estate agency before and they always entered the property without confirmation. So I was extremely amazed how hard he tried and how much effort he made to get in contact! I heard the stress and relieve in his voice when I finally picked up the call. Bless him!
Also out electric cook broke and they instantly got someone over to fix it! The property was in good condition and had no problems with mould or ventilation during the winter period!
When it was time to leave, they were always on the same page and took our comments into consideration. We were quite young when we rented the property at the time but still treat us like adults and went through the correct procedure! You don't realise how good an agency is when your young until you're older! If we ever move back to Cambridgeshire, we'd be going straight to Thomas morris! The fees are worth the brilliant customer service!
Seriously his company is one of the good ones and highly recommended! Can't stress that enough!
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