After mixing up our details with another tenant who was having trouble with the police, we had the police knocking on our door at 2am. Ms Webber had given our details to the police in place of a problem tenant. After calling nearly constantly from Saturday night, only on Wednesday did she take our... Read Full Review

Worst landlord experience I think it is possible to have. Be careful to read the fine print in your service contract. Never... Read Full Review

Selfish, Uncaring, Disgraceful service. I told the estate agent, Astrid, that before I undertook my 5 hour journey from Kent to Cardiff, paid for hotel and take 2 days off work that: “My daughter is ill so going away is a problem, so I can only do so if it’s... Read Full Review

This company does not know how to protect deposits in accordance with the law. They're conduct is unethical and unprofessional. They are not accountable for their mistakes and impact all parties finically due to their misconduct. Landlords these agents are mismanaging your... Read Full Review

I have used Martin and CO for a number of years both for rental and a sale most recently. I have always found them efficient and effective always promptly answering questions and providing updates. I highly recommended service with a professional outlook and... Read Full Review

£337 + vat to draw up a tenancy agreement which is a standard contract with mine and my tenant details added. Extortionate... Read Full Review

I have used Martin & Co Cardiff for several years to manage a property I have that I let out. They are great at communicating anything to me, and swift to sort out any issues with tenants. We recently had a new tenant move in and replaced some of the old furniture in the few days the... Read Full Review

We are really pleased with Martin & Co Cardiff service. Excellent and professional state agency. Henry always helped us giving us the support and guidance we needed and offered best service including professional pictures. Stephanie booked the views and worked very efficiently. It... Read Full Review

Henry @ the Cardiff branch was excellent. Really helped guide us through the process and was always available at the end of the phone when we had questions. Was a pleasure dealing with Martin & Co they really seemed to care about their customers. Thank you for making our journey a-lot... Read Full Review

Henry worked really hard to get my sale completed, which through no fault of his took over five months. Very impressed by the dedication and determination of this agency, I can't recommend them highly enough! Great service and sales follow up, they work tirelessly for their clients. I... Read Full Review

Probably the worst letting agency and staff I’ve ever dealt with. What letting agency do you physically contact for nearly 6 months (phone calls and emails) but they’re so incompetent they can’t give you back your deposit and then charge you for issues that were... Read Full Review

After vacating a rented property over a month ago still waiting for a response for deposit to be returned. Very poor service upon checkout, no one even got in touch when we did vacate. No response from this company for nearly 2 weeks now which is appalling. Will not be using again and advising... Read Full Review

From day one I started renting a flat with them in Cardiff I had issues. I gave a complaint many time and the property was not clean when I initially moved IN and boiler was not working well and gave a complaint. They said the property was cleaned and sanitised by professionals but it was not and... Read Full Review

Martin and Co have been letting our property in Cardiff in Cardiff for over three years now and we are very pleased with their service. We live in Somerset and really have left them to deal with everything for us: this includes finding a good long term tenant, renewals, and all the maintenance... Read Full Review

Massive thank you to Martin an co especially Abigail who helped me out a lot with processing my move... Read Full Review

Huge thanks to Martin & Co, Cardiff for ensuring that the sale of my mum’s house went so smoothly as it was a emotional time for the family. Big shout out to Stephanie who went above and beyond in helping out on so much when we were unable to get to Cardiff from London because of ... Read Full Review

Great Service, I purchased a property with Martin & Co. They kept me up to date and always had my best interests at heart. I have since gone on and sold two properties with Martin & Co. Both sold within 12... Read Full Review

Martin & Co Cardiff is definitely one of the most unsatisfactory agents I have dealt with and will never recommend them for anyone, especially international students. Their service was awful. Despite charging a hefty and unreasonably large agent fee of £320, they handed me a dirty ... Read Full Review

Fantastic service from Henry and the team at Martin & Co Cardiff. I recently moved from another letting agent whom I had been with for several years who had started to fail badly with their service. Martin & Co were excellent, Henry was brilliant and so were his team who found a new... Read Full Review

Very professional and efficient service delivered by Martin&co. I’m very pleased to have my property managed by the lettings team. I would highly recommend this estate agent for landlords and also for selling a property. Thanks... Read Full Review