92% sales valuation accuracy
93% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction
Jul 22,2019
Jul 22,2019
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We have recently purchased a property through Stags and the service has been exceptional. It had been quite a long journey for us to find the right property and we worked with many agents in the process but Stags stood out very clearly from the others. Their honest, professional and quick service was very different from many of the other agents. As a buyer I was quite demanding asking lots of questions and also pushing for an 8 week exchange and completion, we did it in 7 .5 weeks and it was only because Stags worked so closely with us, the vendor and the solicitors to make it happen. I cant thank Emily, Josh, Greg and the team enough for your patience with me. People are very quick to criticise estate agents but they stood out as being very different from the others and looked after us at every stage.
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Latest Reviews
26th Aug 2021
reviewed by 'CH'
4th Aug 2021
reviewed by 'Ruth'
3rd Apr 2021
reviewed by 'R Buckler'
20th Jan 2021
reviewed by 'Heather'
4th Oct 2020
reviewed by 'Sarah'
Opening Hours
Address
Stags
Kensey House, 18 Western Road
Launceston
Cornwall
PL15 7AS
01566 774999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 93% | £225,000 | £620,000 |
| Lettings | 50% | 33% | £695 | £695 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 0 | 11 | 2 | 4 | 0 | 0 | 1 |
Areas covered
- PL15
- North Cornwall
- Bodmin Moor
- Mid Cornwall
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 26,2021
Aug 26,2021
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Piers and the team sold our apartment for us in less than 6 months. Very professional, always a prompt response and very helpful and friendly. Josh kept us fully informed at all times....
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Aug 04,2021
Aug 04,2021
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We have just exchanged on our dream property with Stags. This has not been an easy purchase at all. Whilst the house and grounds have been ok, dealing with a myriad of personal issues from the sellers and their solicitors being slow and boarder line ...
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Apr 03,2021
Apr 03,2021
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Brilliant! Not the cheapest but worth the extra cost. All the team are very professional and were kept well informed of our situation. Greg in particular worked very hard to keep the chain together and maintain morale in a difficult chain.
Highly recommended...
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Jan 20,2021
Jan 20,2021
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All the staff are polite and a pleasure to deal with.We could not of wished for better service .Thankyou Emily ,Josh,Rosie,&Piers....
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Oct 04,2020
Oct 04,2020
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I have recently sold my cottage in a hamlet near Launceston through Stags and I found everyone extremely helpful and responsive to my needs. The cottage went on the market before the virus struck, remained on it throughout and was sold in September within ten ...
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Jul 15,2020
Jul 15,2020
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Very impressed with Stags Launceston office. Greg was efficient, helpful and friendly and helped progress things despite all the difficulties we experienced due to the coronavirus lockdown. It wasn’t a straightforward purchase but he always kept me well informed and was persistent in chasing ...
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Dec 05,2019
Dec 05,2019
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All the staff have been so helpful, in particular I would like to say a very big thank you to Mr Robinson, Greg and Josh who guided me through every step of the way. So professional and very approachable. Also many thanks to Wendy my ...
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Sep 16,2019
Sep 16,2019
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From the very beginning of our purchase Greg was extremely helpful, all the way through the process he kept us up to date and informed, even more so than our agent who was selling our property.
Great service and would definately recommend Stags....
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Jul 22,2019
Jul 22,2019
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We have recently purchased a property through Stags and the service has been exceptional. It had been quite a long journey for us to find the right property and we worked with many agents in the process but Stags stood out very clearly from the ...
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Mar 13,2019
Mar 13,2019
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Stags was chosen for their experience in selling agricultural properties. The choice was excellent as they made a very realistic valuation so we had plenty of enquiries and visits and three definite offers which were accepted subject in the case of two that they could ...
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Comment on agent fees
We were given The Spring offer for fees which compared very favourably with the two other agents we had to view the property.
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Sep 17,2018
Sep 17,2018
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Friendly, courteous and professional. But that is only part of it.
We were provided with detailed feedback from every viewing and recieved a Marketing Activity report weekly. ( Much better than - "well, we have advertised in the paper" )
These guys work and get results.
Greg ...
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Comment on agent fees
You get what you pay for !!
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Sep 12,2018
Sep 12,2018
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Stags Launceston, we have just sold our house through Stags Launceston office, we found them very friendly and most helpful to work with and very professional in all their dealings with us and the purchasers.
Greg dealt with all the queries that arose and kept ...
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Sep 12,2018
Sep 12,2018
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We have rented a property through Staggs. Both Emma and Jakki of the Launceton office were polite, efficient and professional. 5 stars ladies. You are a credit to Staggs....
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Sep 10,2018
Sep 10,2018
2
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unprofessional unethical diabolical if you value your health and sanity dont employ them a tissue of lies from the start...
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Comment on agent fees
bad
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Sep 18, 2018
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dear mr robinson thank you for your e mail and yes you did sell our home but failed to tellus that not only did one party need a morgage after us agreeing a very low price for our property because we were told both buyers ours and theres were cash buyers you also did not inform us until the very end there was another in the chain both of which needed mortgages and one whose mortgage was about to expire all this being very underhand on your part we did not dispute your bill we thought that as a g ...
Jul 03,2018
Jul 03,2018
2
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Stags were excellent throughout from the marketing of the property through to completion. They kept us up to date, they helped through all the inevitable glitches of a house move. Thanks very much, it would not have been easy without you....
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Comment on agent fees
Good value - the service was excellent.
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Mar 03,2018
Mar 03,2018
2
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The way to describe our experience of buying through Greg at Stags is professional and ease of discussion. Greg kept us in the loop at every stage and helped meet our target of six weeks to completion. Thank you very much Greg and Stags. Highly ...
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Feb 17,2018
Feb 17,2018
2
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I found Stags to be friendly, efficient and proactive. Josh did a great job in liaising with myself and the purchasers (who were also impressed with the way the sale was handled), he updated me regularly and always seemed ahead of the game. I advertised ...
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Comment on agent fees
The fees seemed comparable to other agents.
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Feb 13,2018
Feb 13,2018
2
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Stags were friendly but professional. I wanted a traditional agency service, and they were responsive to the level of information I wanted and the way I wanted to receive it. They smoothed the sale along. Thanks to Piers, and to Josh who worked hard to ...
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Comment on agent fees
Very reasonable for a personal people service, which was important to me.
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Feb 13, 2018
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Many thanks for a great review, we really appreciate it. ...
Dec 05,2017
Dec 05,2017
4
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Terrible experience with this company, just took our money, just about zero communication, when we did speak to them they were rude arrogant, and aloof. Avoid these people at all costs, god knows how many of there clients lose out because of the attitude they ...
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Comment on agent fees
Bad bad bad
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Dec 08, 2017
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We are sorry to read your comments. We would appreciate it if you could contact our Launceston Office Manager, David Robinson, to discuss the details of your concerns and address them accordingly. Thank you. ...
Feb 17,2017
Feb 17,2017
7
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After paying a management fee for 18 months to stags to manage the rental of my property, the tanants left prior to the end of contract.
When claiming money from the deposit to reimburse my expenses to clean, remove rubbish etc I was told that stags ...
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Comment on agent fees
Bad
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:23 AM 29/04/2019 by allAgents
Best Estate Agent in Launceston 
