Austin Chambers & Co
London, N12
4.4/5, 19 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
80% lettings fee satisfaction

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“Excellent Experience...”

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Jul 09,2019
Minithumbup
By: 'Nicholas'
Jul 09,2019
0 people found
this helpful
We were working with Austin Chambers to find and let a flat in London and had a great experience with the realtor from the first viewing to the final contract signing. We were able to view the property multiple times before securing it, and throughout the paperwork processing they were very helpful. Certain requests were always fulfilled and customer service and communication was excellent. Would highly recommend working with Austin Chambers.
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Latest Reviews

View all Reviews 19
29th Nov 2024
reviewed by 'gubben'
“Very bad customer service in the office. Unpolite and unprofessional. Avoid and take your business elsewhere....”
12th Apr 2023
reviewed by 'Gillian Khalak-Dina'
“A great local agent. I was never hassled into using Austin Chambers. None of the million phone calls you get ......”
13th Jan 2023
reviewed by 'Steven Wilson NY USA'
“Richard Klein from the first meeting we had was always available and provided clear answers to all our questions and ......”
31st Oct 2022
reviewed by 'Robert'
“Thank you all for a fantastic service selling my house all ways upbeat and friendly. Sorry to be moving away ......”
8th Jun 2022
reviewed by 'RJM'
“Selling a house is not something one does every day and it can be a daunting task. How good to ......”
27th May 2022
reviewed by 'Flat sold in New Southgate'
“Just sold my 2 bed flat with Richard from Austin Chambers. Being abroad I was worried about the whole process, but ......”
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Austin Chambers & Co
191 Woodhouse Road
Friern Barnet,London
Greater London
N12 9AY
0208 368 6282

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £100,000 £765,000
Lettings 67% 80% £1,100 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 4 1 10 0 0 0 0 0
Areas covered
  • N12
  • N20
  • N11
  • EN4
  • EN5
  • N14
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very bad customer service in the office. Unpo......”

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Nov 29,2024
Minithumbdown
By: 'gubben'
Nov 29,2024
0 people found
this helpful
Very bad customer service in the office. Unpolite and unprofessional. Avoid and take your business elsewhere....
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“Sale of my house...”

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Apr 12,2023
Minithumbup
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Richard
By: 'Gillian Khalak-Dina'
Apr 12,2023
0 people found
this helpful
A great local agent. I was never hassled into using Austin Chambers. None of the million phone calls you get from other agents. Richard was great. He’s an experienced agent and lovely to deal with. I wouldn’t hesitate to recommend him....
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“Richard Klein from the first meeting we had w......”

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Jan 13,2023
Minithumbup
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Richard
By: 'Steven Wilson NY USA'
Jan 13,2023
0 people found
this helpful
Richard Klein from the first meeting we had was always available and provided clear answers to all our questions and always on top of every follow up. We had a long protracted sale, almost a year and despite the obstacles, Richard was always available to ...
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“Thank you all for a fantastic service selling......”

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Oct 31,2022
Minithumbup
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Richard
By: 'Robert'
Oct 31,2022
0 people found
this helpful
Thank you all for a fantastic service selling my house all ways upbeat and friendly. Sorry to be moving away from the area, so not able to use you for my next property. Kind regards bob spence....
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“Selling a house is made easier...”

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Jun 08,2022
Minithumbup
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Richard
By: 'RJM'
Jun 08,2022
0 people found
this helpful
Selling a house is not something one does every day and it can be a daunting task. How good to have Richard 'hold my hand' and be there every step of the way from engagement to exchange....
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“Above and beyond what I would expect...”

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May 27,2022
Minithumbup
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Richard
By: 'Flat sold in New Southgate'
May 27,2022
0 people found
this helpful
Just sold my 2 bed flat with Richard from Austin Chambers. Being abroad I was worried about the whole process, but Richard guided me through everything and went above and beyond what I would expect of an estate agency. Highly recommended, professional and helpful....
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“Great to do business with....”

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Mar 31,2021
Minithumbup
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Richard
By: 'Ben Faulkner'
Mar 31,2021
0 people found
this helpful
Great to do business with. The sale price of our property was what we wanted and very happy with the communication and all interactions with Richard specifically. Would recommend...
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“Excellent Experience...”

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Jul 09,2019
Minithumbup
By: 'Nicholas'
Jul 09,2019
0 people found
this helpful
We were working with Austin Chambers to find and let a flat in London and had a great experience with the realtor from the first viewing to the final contract signing. We were able to view the property multiple times before securing it, and throughout ...
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“Flat Sale...”

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Jun 11,2019
Minithumbup
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Richard
By: 'Joan'
Jun 11,2019
0 people found
this helpful
Due to my sons death I was tasked with selling his Flat. Austin Chambers had been the Agent my son originally purchased the flat through, so it was easy to chose them. Richard was my main contact, and he was sympathetic and professional on every ...
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Comment on agent fees
A good offer on fees was struck on day one and were agreed, and even after all the problems and time involved in the sale I was never asked to renegotiate my agreement.
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“Austin chambers...”

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May 23,2018
Minithumbup
By: 'Paul'
May 23,2018
0 people found
this helpful
I have used Austin Chambers for about five years now for both sales and rentals .I have always been pleased with the service I have received and would recommend the team to anyone thinking of selling or renting their property ....
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Comment on agent fees
GOOD
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“Avoid at all cost....”

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May 14,2018
Minithumbdown
By: 'Elena'
May 14,2018
28 people found
this helpful
Very unprofessional and dishonest service. Pick and choosing of tenancy law. Like to take large amount of cash unofficially. Happy to work with rogue landlords and have a very pushy approach. Avoid and take your business elsewhere....
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Bad
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“Nine years of professionalism!!...”

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May 02,2018
Minithumbup
By: 'MB'
May 02,2018
0 people found
this helpful
Ali Khani at Austin Chambers has rented and managed my house for nine years. He is about to re rent to new tenants. During this time I have only encountered professionalism and care. Ali and the team are always give a prompt management service. I ...
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Comment on agent fees
Good
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“Very professional help...”

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Apr 23,2018
Minithumbup
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Richard
By: 'Sheryl'
Apr 23,2018
2 people found
this helpful
Would 100% recommend Richard and his team. I received the most professional caring service when selling my house with them. Can see why these guys have been in business for over 40 years....
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Comment on agent fees
Good
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“We have just sold a property through Austin Chambers and ......”

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Jul 22,2017
Minithumbup
By: 'NG'
Jul 22,2017
2 people found
this helpful
We have just sold a property through Austin Chambers and can not recommend them highly enough. Richard was helpful, knowledgeable and honest, making the sale of our house and purchase of another a stress free process. We never normally write reviews but were so happy ...
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“We've used Austin Chambers to buy.from and sell (4 transactions ......”

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Jun 30,2017
Minithumbup
By: 'Jo'
Jun 30,2017
2 people found
this helpful
We've used Austin Chambers to buy.from and sell (4 transactions in all!) I've always found Richard to be fair and practical, he offers a good level of service. I'd definitely go back to him again if the need comes along....
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Comment on agent fees
Good
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“Since the onset of my tenancy, I have been quite ......”

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Jun 13,2014
Minithumbup
By: 'Edna'
Jun 13,2014
2 people found
this helpful
Since the onset of my tenancy, I have been quite pleased with their prompt response to my calls and queries. I definitely recommend them....
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“The best individual ever dealt with in my life when ......”

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Feb 19,2013
Minithumbup
By: 'Kelly'
Feb 19,2013
2 people found
this helpful
The best individual ever dealt with in my life when it came to renting. So helpful!!! Understanding!!! Knowledgeable!!! and Too Under-Rated in my view as he gave me fantastic customer service throughout my tenancy at Shurland Avenue. Thanks...
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“We had our house valued through a few agents, with ......”

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Mar 22,2012
Minithumbup
By: 'Mr'
Mar 22,2012
2 people found
this helpful
We had our house valued through a few agents, with some variation between agents. Having rejected the so called bigger agents (mainly because they charged higher fees and seemed to exaggerate) we relied on a friend's recommendation and went with Austin Chambers. We were pleasantly ...
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“Very highly professional and always try to understand your needs....”

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Jun 30,2011
Minithumbup
By: 'x'
Jun 30,2011
2 people found
this helpful
Very highly professional and always try to understand your needs....
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Vendor Fees

1% plus vat

Landlord Fees

7% plus vat

Tenant Fees

No fees set.
Last updated at 20/05/2024, 1:21 PM by Richard Klein
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:21 PM 20/05/2024 by Richard Klein

Awards won by Austin Chambers & Co, London N12 9AY



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