100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
43% lettings fee satisfaction
Jul 08,2019
Jul 08,2019
1
people found
this helpful
this helpful
PLEASE READ:
Very unprofessional, canoodle with landlords to try and make a maximum profit possible off tenants. My boiler has not worked since the beginning of the tenancy resulting in my baby, teenage son, and partner all falling ill throughout the winter months. although this was highlighted on many occasions nothing was done until I began to LEGALLY hold back the rent for repairs.
They are quite incompetent when it comes to advising you on your renting rights by law, and often make mistakes or change their advise by using another colleague as a scape-goat. Extremely dis-honest, and not worth renting with them as although they make it easier in the beginning stage to secure the contract it definitely ends up to be too much hassle.
They tried to charge a ridiculous move out fee when exiting the property I had been fighting to leave from day 1 (as I had no boiler, the house was old, the furniture falling apart, along with other issues), I had the direct approval from the landlord who decided to change her mind almost immediately after discussing and being advised by the agents. Then it became a tit for tat game between the agency and the landlord for many many weeks. This eventually turned into a possession order (not sure why when I was being forced to stay in the property and threatened with a 1200 landlord commission fee to stop me from vacating weeks before).
Upon exiting the property I know 200% that the property was left in a better condition then when it was let out to me. The landlords old grubby furniture was so tattered she even requested if we wanted the furniture removed when we first moved in. To my absolute horror and disgust they passed a bill over at the end of tenancy to say they would like me to renovate the old grubby accommodation by painting the entire house, removal and replacement of disgusting tattered sofas, and worn outdated carpets. Please bare in mind my tenancy was no more that 20 weeks and I am a worker barely in the house I rent and pay for, there is NO WAY this much damage could have been done within this amount of time. Fortunately their estimates were rejected on a number of occasions by an independent agency and they had no option but to reduce their ridiculous unrealistic amount.
They also put a bill in for cleaning, I have my own company and have paid a qualified cleaner to clean the property. to add to the mess they created they also tried to add additional fees for this, but this too was rejected by the independent organisation as it was an unrealistic amount and the property was not clean when i moved in. There was damp in the bathroom, there was stains on the living room wall that the landlord was happy to authorize her permission for me to repaint, but when the walls were left in that original ugly looking state both the agent and landlord thought it would be smart putting a bill in to repaint her tattered mess.....
I think that this is a callous move from both the landlord who has no shame to rent her property in such a disgusting state and then try and charge me and my family to renovate it.
STAY AWAY!!!!!!!!!!!!!!!
Very unprofessional, canoodle with landlords to try and make a maximum profit possible off tenants. My boiler has not worked since the beginning of the tenancy resulting in my baby, teenage son, and partner all falling ill throughout the winter months. although this was highlighted on many occasions nothing was done until I began to LEGALLY hold back the rent for repairs.
They are quite incompetent when it comes to advising you on your renting rights by law, and often make mistakes or change their advise by using another colleague as a scape-goat. Extremely dis-honest, and not worth renting with them as although they make it easier in the beginning stage to secure the contract it definitely ends up to be too much hassle.
They tried to charge a ridiculous move out fee when exiting the property I had been fighting to leave from day 1 (as I had no boiler, the house was old, the furniture falling apart, along with other issues), I had the direct approval from the landlord who decided to change her mind almost immediately after discussing and being advised by the agents. Then it became a tit for tat game between the agency and the landlord for many many weeks. This eventually turned into a possession order (not sure why when I was being forced to stay in the property and threatened with a 1200 landlord commission fee to stop me from vacating weeks before).
Upon exiting the property I know 200% that the property was left in a better condition then when it was let out to me. The landlords old grubby furniture was so tattered she even requested if we wanted the furniture removed when we first moved in. To my absolute horror and disgust they passed a bill over at the end of tenancy to say they would like me to renovate the old grubby accommodation by painting the entire house, removal and replacement of disgusting tattered sofas, and worn outdated carpets. Please bare in mind my tenancy was no more that 20 weeks and I am a worker barely in the house I rent and pay for, there is NO WAY this much damage could have been done within this amount of time. Fortunately their estimates were rejected on a number of occasions by an independent agency and they had no option but to reduce their ridiculous unrealistic amount.
They also put a bill in for cleaning, I have my own company and have paid a qualified cleaner to clean the property. to add to the mess they created they also tried to add additional fees for this, but this too was rejected by the independent organisation as it was an unrealistic amount and the property was not clean when i moved in. There was damp in the bathroom, there was stains on the living room wall that the landlord was happy to authorize her permission for me to repaint, but when the walls were left in that original ugly looking state both the agent and landlord thought it would be smart putting a bill in to repaint her tattered mess.....
I think that this is a callous move from both the landlord who has no shame to rent her property in such a disgusting state and then try and charge me and my family to renovate it.
STAY AWAY!!!!!!!!!!!!!!!
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Latest Reviews
12th Jan 2021
reviewed by 'Annabelle & Alex'
22nd Jul 2020
reviewed by 'Phoebe'
2nd Feb 2020
reviewed by 'Andrew'
20th Jun 2019
reviewed by 'Arvy'
Opening Hours
Address
Martyn Gerrard
773 High Road
North Finchley,London
Greater London
N12 8JY
020 8445 2222, 020 8445 6682
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £385,000 | £385,000 |
| Lettings | 100% | 43% | £1,200 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 5 | 1 | 0 | 0 | 1 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 12,2021
Jan 12,2021
2
people found
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Not even worth a star.
Whilst Mohammed was polite, unfortunately, we found our relationship with him very unproffesional. This was due to him providing misleading information on the initial viewing of the property which, following the acceptance of our offer, was then changed.
We were ...
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Jul 22,2020
Jul 22,2020
2
people found
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this helpful
AVOID AT ALL COSTS.
As a student tenant, me and two other students rented from MG and are considering going to court with them. For 8 months they’ve failed to show us contracts for the house we’ve been staying in, stating they needed security ...
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Mar 17,2020
Mar 17,2020
0
people found
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Great service from Jenna, absolute pleasure to work with. She was extremely helpful and efficient throughout the whole sales process.
I would happily recommend using Jenna!...
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Feb 02,2020
Feb 02,2020
0
people found
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You might be searching for a new home but you do not need to search for an excellent estate agent. It's Martyn Gerrard. Stewart and Kyri have excelled in providing a friendly, empathetic and personal service. I have not been regarded as a mere client. ...
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Jul 08,2019
Jul 08,2019
1
people found
this helpful
this helpful
PLEASE READ:
Very unprofessional, canoodle with landlords to try and make a maximum profit possible off tenants. My boiler has not worked since the beginning of the tenancy resulting in my baby, teenage son, and partner all falling ill throughout the winter months. although this ...
read full review
read full review
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Jun 20,2019
Jun 20,2019
1
people found
this helpful
this helpful
Be careful, watch the fees they charging, used to be trusted agency, now seems downhill. I gave them flat to rent, was all good, tenant stayed over the year, but after we applied rolling contract as tenants werent sure on move out date. Gerards sent ...
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May 16,2018
May 16,2018
0
people found
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Andrew found me great tenants very quickly. I will recommend him and the team to friends and family. They did a fantastic job with no hassle. Andrew is very reliable and trustworthy. Well done to the North Finchley Branch....
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Comment on agent fees
Good
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Jan 24,2017
Jan 24,2017
20
people found
this helpful
this helpful
I had to requeste a warrant to have my deposit back. They ask for money then you wont get flat and deposit back! Stay away!...
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Jan 22,2016
Jan 22,2016
12
people found
this helpful
this helpful
terrible estate agent
I have been in London 14 years and I have never ever had issues with agency I was actually considered the perfect tenant but with this guys was impossible have any kind of service!
terrible I would not recommend it to anyone!...
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Comment on agent fees
they just after any possible way to steel money
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Jun 16,2015
Jun 16,2015
11
people found
this helpful
this helpful
I have very bad experience while dealing with them. They will charge you penalty fees if you leave property early even if there is brekage clause in contract. Very rude while talking on the phone and will talk to you in upper pitch if you ...
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Apr 11,2014
Apr 11,2014
12
people found
this helpful
this helpful
"I felt" the whole property buying/viewing process was very biased towards pre-selected buyers and even having submit the highest bid, my offer was not forwarded to the seller/vendor. The whole process was manipulative "*", wasting completely my time.
I "felt"t this agency lacks ...
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What agent could do to change your mind?
Follow the professional conduct which is expected from an reputable agency.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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