0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
Jul 03,2019
Jul 03,2019
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Excellent!
Thoroughly easy to deal with; clear and concise.
Great service, will definitely recommend Declen to others; and have done so already
Thoroughly easy to deal with; clear and concise.
Great service, will definitely recommend Declen to others; and have done so already
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Latest Reviews
11th Nov 2020
reviewed by 'Charlotte'
6th Oct 2020
reviewed by 'Richard'
18th Aug 2020
reviewed by 'Felicity'
19th Jun 2020
reviewed by 'Sally'
12th Jun 2020
reviewed by 'Solange'
Opening Hours
Address
Layco Property Services
24 Parton Road
Aylesbury
England
HP20 1NG
01296791960
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 100% | 91% | £825 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 6 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- HP19
- Aylelsbury
- HP22
- Leighton Buzzard
- HP18
- Milton Keynes
- HP21
- HP19
- LU7
- HP20
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 11,2020
Nov 11,2020
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It is our first time renting our our property and being landlords. Layco have been amazing. Upon their first visit to our property they sat down and chatted with us, asking us questions about the house and getting to know us. It never felt rushed ...
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Nov 10,2020
Nov 10,2020
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Excellent communication throughout the process. Even through covid they ensured customer service was at the forefront making sure you felt safe and was responded to via email and telephone with any updates.
Robust systems making it easy to sign forms electronically. When they say they ...
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Oct 06,2020
Oct 06,2020
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Throughout my time with Layco they have been extremely helpful, courteous and friendly. I am glad to have them looking after my properties....
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Aug 18,2020
Aug 18,2020
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Layco have been really professional and helpful in aiding me to move in to my new flat. They have been the most straight forward estate agents I have used in all the times I have rented. I thoroughly recommend them if you want your move ...
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Jun 19,2020
Jun 19,2020
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Layco Property Services give a professional, friendly, helpful service and are always happy to offer sound advice.
They are good at communicating both with me and the tenants and are quick to respond to any questions.
I would highly recommend them....
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Jun 12,2020
Jun 12,2020
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Property I rented was as described, totally satisfied , I have a wonderful land lady, the property is totally secured,fire alarms, carbon dioxide alarm in place, clean property...
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Dec 10,2019
Dec 10,2019
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Brilliant felt relaxed at the viewing declen put us at ease nice and easy kept in touch while we were waiting for move date...
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Aug 30,2019
Aug 30,2019
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Great service from start to finish. Fast and efficient service, everything was explained to me and always replied to my messages even at the weekends!...
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Aug 08,2019
Aug 08,2019
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Declen made our move go smoothly and was very helpful all along the way and has been since we moved in. I would highly recommend him at Layco property...
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Jul 03,2019
Jul 03,2019
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Excellent!
Thoroughly easy to deal with; clear and concise.
Great service, will definitely recommend Declen to others; and have done so already...
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May 02,2019
May 02,2019
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Declen was extremely helpful and accommodating when helping us to secure our flat. Made the process very simple and were easy to contact, always being very happy to help with any queries we had. Would definitely recommend!...
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Comment on agent fees
Good
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May 25, 2019
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Unprofessional and dishonest. AVOID. Our data was taken and used without permission ...
Apr 25,2019
Apr 25,2019
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Layco manages 25 of my properties in Aylesbury . I am always extremely happy with their service.
Easily contactable, very professional and has great advice on potential investments.
Everything is always dealt with swiftly without an issue! Thank you!...
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Comment on agent fees
Very competitive to other quotes i have obtained
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Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionThe following are permitted payments which we may request from you:
a) The rent
b) A refundable tenancy deposit capped at no more than five weeks` rent where the annual rent is less than £50,000, or six weeks` rent where the total annual rent is £50,000 or above
c) A refundable holding deposit (to reserve a property) capped at no more than one week`s rent
d) Payments to change the tenancy when requested by the tenant, capped at £50, or reasonable costs incurred if higher
e) Payments associated with early termination of the tenancy, when requested by the tenant
f) Payments in respect of utilities, communication services, TV licence and council tax; and
g) A default fee for late payment of rent and replacement of a lost key/security device, where required under a tenancy agreement
Please call us if you wish to discuss this further.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Layco Property Services (Aylesbury) Limited aim to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, our complaints handling procedure is as follows;
If you believe you have a grievance, please write in the first instance to Declen Collins at the address below, outlining your grievance.
Layco Properties
24 Parton Road
Aylesbury
HP20 1NG
Your Grievance will be acknowledged within 3 working days and investigated thoroughly. In accordance with guidelines set out by The Property Ombudsman we will then send a formal written response with the outcome of the investigation within 15 working days of receipt of the original complaint.
In some cases, the investigation may take longer than 15 working days and we will ensure you are fully updated of any extension to the timescale.
If you are dissatisfied with the conclusion of our in-house process and statement, you can refer the matter to
The Property Ombudsman (TPOS)
Milford House
46-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Or visit www.tpos.co.uk
Last updated at 9:56 AM 18/12/2023 by Declen Collins
If you believe you have a grievance, please write in the first instance to Declen Collins at the address below, outlining your grievance.
Layco Properties
24 Parton Road
Aylesbury
HP20 1NG
Your Grievance will be acknowledged within 3 working days and investigated thoroughly. In accordance with guidelines set out by The Property Ombudsman we will then send a formal written response with the outcome of the investigation within 15 working days of receipt of the original complaint.
In some cases, the investigation may take longer than 15 working days and we will ensure you are fully updated of any extension to the timescale.
If you are dissatisfied with the conclusion of our in-house process and statement, you can refer the matter to
The Property Ombudsman (TPOS)
Milford House
46-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Or visit www.tpos.co.uk
Awards won by Layco Property Services, Aylesbury HP20 1NG
Best Letting Agent in LU7
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