50% sales valuation accuracy
50% sales fee satisfaction
Jun 24,2019
Jun 24,2019
11
people found
this helpful
this helpful
Not really sure what this estate agents is all about I tried to view a property approx 3 years ago in Prestwich called the agents arranged a date and time and I thought that was enough
My Husband and I arrived and sat and waited half an hour and had to call in the end to see what the delay was, we were met with the answer “Oh you didn’t confirm you wanted to see it “ at no time over the last 30 years of buying and selling numerous properties as any company ever replied with that answer.
The fact I called and arranged a date and time to meet surely was sufficient if they wanted to make sure I was going to attend wouldn’t a phone call be good to call and say I’m on my way I will meet you there at 1 as arranged !!
Fast forward 3 years I have called 4 agents in my area to come to my property as we want to put this on the market soon.
I called last Friday giving them the benefit of the doubt all agents can make a mistake we’re all human.
Now I have taken a day off and my first appointment was today at 11am, I hoped as a good impression surely they would turn up few mins early or on time, no to my amazement after nearly 15 mins late I called to be told Oh we tried to call you then oh someone double booked.
I have checked my phone and there is no missed call showing on my phone no email or contact to apologise they had supposedly double booked.
Jennie Platt may I say you are the most unprofessional estate agents I have ever dealt with are you aware the people in your office that work for you are dealing with your potential customers in this way.
This review is totally warranted and you have really angered me at wasting my time. I wouldn’t mind the fees that are charged by the likes of your company are high but do you really deserve them I think not.
I now know that at any time I will never use you for any of my business, great to anyone out there that has used you and received a good experience great.
Mine has been total disaster and really not warranted to receive such appalling service.
We called with a nice manner on the phone and chatted with the girl and gave her our details last Friday and you have simple put them on one side and ignored our details totally.
My Husband and I arrived and sat and waited half an hour and had to call in the end to see what the delay was, we were met with the answer “Oh you didn’t confirm you wanted to see it “ at no time over the last 30 years of buying and selling numerous properties as any company ever replied with that answer.
The fact I called and arranged a date and time to meet surely was sufficient if they wanted to make sure I was going to attend wouldn’t a phone call be good to call and say I’m on my way I will meet you there at 1 as arranged !!
Fast forward 3 years I have called 4 agents in my area to come to my property as we want to put this on the market soon.
I called last Friday giving them the benefit of the doubt all agents can make a mistake we’re all human.
Now I have taken a day off and my first appointment was today at 11am, I hoped as a good impression surely they would turn up few mins early or on time, no to my amazement after nearly 15 mins late I called to be told Oh we tried to call you then oh someone double booked.
I have checked my phone and there is no missed call showing on my phone no email or contact to apologise they had supposedly double booked.
Jennie Platt may I say you are the most unprofessional estate agents I have ever dealt with are you aware the people in your office that work for you are dealing with your potential customers in this way.
This review is totally warranted and you have really angered me at wasting my time. I wouldn’t mind the fees that are charged by the likes of your company are high but do you really deserve them I think not.
I now know that at any time I will never use you for any of my business, great to anyone out there that has used you and received a good experience great.
Mine has been total disaster and really not warranted to receive such appalling service.
We called with a nice manner on the phone and chatted with the girl and gave her our details last Friday and you have simple put them on one side and ignored our details totally.
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Latest Reviews
18th Apr 2023
reviewed by 'Philip'
19th Jul 2022
reviewed by 'joseph'
27th Dec 2021
reviewed by 'S Jones'
18th Jul 2020
reviewed by 'Emma'
24th Jun 2019
reviewed by 'Michelle'
Opening Hours
Address
Jennie Platt Estates and Lettings
371 Bury New Road
Manchester
Greater Manchester
M25 1AW
0161 713 1003
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £250,000 | £263,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
Apr 18,2023
Apr 18,2023
1
people found
this helpful
this helpful
The worst agent in the area. Rang to view a property and was told the only time I could view was Wednesday at 1pm. Explained that I worked full time 30 miles away. They suggested I go in my lunch hour! I don’t get one! ...
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Jul 19,2022
Jul 19,2022
2
people found
this helpful
this helpful
Unreliable, uninterested & underwhelming.
That just about sums up my experience.
She couldn’t sell booze to an alcoholic.
Do yourself a favour and go to a different estate agent...
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Dec 27,2021
Dec 27,2021
1
people found
this helpful
this helpful
Jennie Platt have placed a for sale board outside my apartment block in Prestwich even though they have nothing for sale. The board outside Park View Court shouldnt be there. False advertising....
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Jul 18,2020
Jul 18,2020
0
people found
this helpful
this helpful
Jennie Platts team did a great job when selling our house. We cannot fault them and would definitely use them again!...
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Jun 24,2019
Jun 24,2019
11
people found
this helpful
this helpful
Not really sure what this estate agents is all about I tried to view a property approx 3 years ago in Prestwich called the agents arranged a date and time and I thought that was enough
My Husband and I arrived and sat and waited half ...
read full review
read full review
Was this helpful?
Yes
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