0% lettings valuation accuracy
63% lettings fee satisfaction
Jun 24,2019
Jun 24,2019
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I stayed with CPL for 2.5 years from beginning of 2017 to the middle of 2019 and I'm fully satisfied with this agency.
The contract opening fee was fair and modest compared to other agencies, the procedure of vacating the property went easy as well. I left some minor damage to the property, and deductions for cleaning and repairs were reasonable.
They always replied to any emails or requests of mine very quickly. I was always well-informed, as documentation and contracts were clear and all the information was provided to me in advance. The rent price was raised twice (after first year and second year), but not significantly and I believe this was proportional to inflation rates in UK due to Brexit.
Many times they helped me out. For instance once I locked myself out and they gave me a ride from the agency office back to my property and opened the flat with a reserve key. When I wasn't sure about my final day of rent, they also agreed to prolong my stay on a rolling month-to-month contract and informed me when it was impossible to prolong the tenancy any longer, as they found a new tenant. Several times they hired contractors to help me out with repairs of the heater and kitchen tap - again, with no problems.
Generally, my experience with CPL was great and I have absolutely nothing to complain about.
The contract opening fee was fair and modest compared to other agencies, the procedure of vacating the property went easy as well. I left some minor damage to the property, and deductions for cleaning and repairs were reasonable.
They always replied to any emails or requests of mine very quickly. I was always well-informed, as documentation and contracts were clear and all the information was provided to me in advance. The rent price was raised twice (after first year and second year), but not significantly and I believe this was proportional to inflation rates in UK due to Brexit.
Many times they helped me out. For instance once I locked myself out and they gave me a ride from the agency office back to my property and opened the flat with a reserve key. When I wasn't sure about my final day of rent, they also agreed to prolong my stay on a rolling month-to-month contract and informed me when it was impossible to prolong the tenancy any longer, as they found a new tenant. Several times they hired contractors to help me out with repairs of the heater and kitchen tap - again, with no problems.
Generally, my experience with CPL was great and I have absolutely nothing to complain about.
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Jun 27, 2019
Thank you for you kind comments Boris, we are pleased to hear your experience as a tenant with Cambridge Property Lettings was a positive one.
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Latest Reviews
28th Jul 2024
reviewed by 'Dawn'
7th Jun 2024
reviewed by 'Edel Pacey'
23rd Jul 2021
reviewed by 'Louise'
12th Aug 2020
reviewed by 'Orris'
Opening Hours
Address
Cambridge Property Lettings
Rose & Crown House, 110 Newmarket Road
Cambridge
Cambridgeshire
CB5 8HE
01223 322277
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 63% | £850 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 2 | 4 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
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Jul 28,2024
Jul 28,2024
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Dreadful experience. Absolute rip off at end of tenancy. Daylight robbery...
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Jun 07,2024
Jun 07,2024
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Awful experience living next to one of their so called managed properties. Being threatened by their tenants and families after I complained about their awful tenants. Police involved regularly and still this agency did not want to know. Absolutely no regard for people living nearby ...
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Jul 23,2021
Jul 23,2021
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Failed to show up for a viewing. Failed to return the calls as promised by their receptionist. Not so much Integrity. Expertise. Warmth as Dishonesty. Incompetence. Indifference! Plenty of decent agents out there; use one of those instead....
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Jul 15,2021
Jul 15,2021
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I have the misfortune of living next door to a house "managed" by Cambridge Property Lettings. The pavement in front of the house and footpath to the side of the house is often blocked by bins and dumped rubbish, both by the tenants of the ...
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Attachments
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Jul 22, 2021
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Dear L
We are surprised at your comments and the picture you have posted.
The previous tenants moved out on the 7th July and we received a complaint from you on the 12th July, the Property Manager visited that same day to check following your comments, please see below for your information.
81 Beche Rd has 3 bins, a green, blue and black. The properties green and black bins were to the front of the property, the blue to the rear. the Property Manager checked inside those to the front, the ...
Aug 12,2020
Aug 12,2020
0
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Just great, Rob and Mike managed my property and did so with diligence, professionalism and mindfulness. A great team of people!...
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Aug 12, 2020
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Thank you for being such a good and helpful tenant whom we have enjoyed having as one of our tenants. ...
Jul 07,2019
Jul 07,2019
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I live next to a property managed by Cambridge Lettings and from my observations they behave like slum lords. And the tenants they find are unpleasant, leaving lots of rubbish in public spaces and with lots of unsavoury guests around on a regular basis. It's ...
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Jul 08, 2019
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It is dissapointing that you have left such poor comments about our company. Please let us know who you are and the property to which you refer and I will be pleased to respond. If you would prefer to discuss please call me on 01223 322277, alternatively I would be pleased to meet with you in our office. ...
Jun 24,2019
Jun 24,2019
0
people found
this helpful
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I stayed with CPL for 2.5 years from beginning of 2017 to the middle of 2019 and I'm fully satisfied with this agency.
The contract opening fee was fair and modest compared to other agencies, the procedure of vacating the property went easy as well. I left some ...
read full review
read full review
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Jun 27, 2019
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Thank you for you kind comments Boris, we are pleased to hear your experience as a tenant with Cambridge Property Lettings was a positive one. ...
Sep 19,2017
Sep 19,2017
2
people found
this helpful
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Would not recommend. Kept the house tidy all year, fully completed their ridiculously long list of cleaning tasks before checking out, as well as hiring a professional cleaner - and they still took money out of the deposit saying the house wasn't clean enough. When ...
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Sep 14, 2018
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They did exactly the same to me and used a highly suspicious company to do the work and given the prices they charged, I am surprised this cleaning company is still in business. I would NOT recommend this letting agency at all ever. ...
Dec 17,2016
Dec 17,2016
1
people found
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Terrible experience with this agency, as we had requested a one-month notice period on our lease, only to be informed that we would still be held to the full term. They then had us pay 500GBP to put the property on the market to find ...
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Jul 08, 2019
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Dera Linda,
Please let us know the property at which you were a tenant and we will be pleased to respond to your comments. ...
Oct 16,2016
Oct 16,2016
1
people found
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this helpful
Highly unprofessional, I've had bad experiences as both landlord and tenant. They just shoot a complete disregard for you as a cuatomer, taking advantage of the high demandd times.
Avoid them if you can, dishonest and greedy company....
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Oct 11, 2017
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We are Cambridge Property Lettings and believe your review is meant for a different company. If you are the same Javier that left a similar review on Google we have no record of your having been a tenant in property we manage. If you believe we are incorrect please provide the address of the property you tenanted and we will investigate further. ...
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